Natero is the first Customer Success software platform with a truly data-driven approach to managing your customers and CSM team.
Predict which customers are likely to churn, convert, or expand their business with you. Monitor customer health based on usage, custom KPIs, CSM scores, NPS, and more. Use Workflows, Tasks, and Playbooks to drive your Customer Success processes.
This next generation solution helps Software-as-a-Service (SaaS) companies maximize customer lifetime value, while improving their products and processes.