2.3 out of 5 stars

NaviSite's Managed Cloud Services (MCS) provides enterprise on-demand provisioning of IT services including applications, messaging and collaboration, servers, storage, and networks.

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NaviSite review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Referral to G2 Crowd from another user

Easy to use and well built

Reviewed On
What do you like best?

When it comes to this type of software, finding good quality versions is hard to find. This NaviSite software hits the sweet spot between technicality and ease of use

What do you dislike?

More customer support would be appreciated. I know the website has e-mails and numbers, but something built into the software would be greatly appreciated.

What business problems are you solving with the product? What benefits have you realized?

Finding ways to optimize my website, traffic, and overall support.

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NaviSite review by User in Computer Software
User in Computer Software
Validated Reviewer

Oh The Headaches

Reviewed On
What do you like best?

Extremely Responsive Phone Staff

What do you dislike?

Everything outside of phone staff. When you have an issue it takes a long time to get it resolved. Their outdated backup solution is limited, slow, clunky and oh-yea, outdated. Ask for a root cause analysis, and don't hold your breath.

Recommendations to others considering the product

Look elsewhere and save yourself the headaches. Savvis is a great solution if you need managed hosting.

What Managed Hosting solution do you use?

Thanks for letting us know!
NaviSite review by <span>Mike S.</span>
Mike S.
Validated Reviewer

Had lots of issues

Reviewed On
What do you like best?

Communication process from Support when there were issues.

What do you dislike?

I have 1 huge issue with NaviSite. The number of issues with there Data Centers including outages. We have one outage with them that lasted 8 hours.

Recommendations to others considering the product

Look around and remember, you pay for what you get.

NaviSite review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer

Data Center Hosting

Reviewed On
What do you like best?

Have collocation and managed hosting services with data centers throughout the US.

What do you dislike?

Support was not where I would have expected.

Recommendations to others considering the product

Determine what is most important to you and perform your due diligence.

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Kate from G2 Crowd

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