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(4 reviews)

Advocate-Based Customer Engagement Platform

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The leading live chat platform for eCommerce. Increase sales, improve customer experience, and inspire loyalty.

Needle pricing & plans
Sales Chat $150 per user per month Improve customer experience. Increase sales. Inspire loyalty.
  • Built Specifically for eCommerce Sites
  • Proactive Chat Engagement
  • Visitor Segmentation & Targeting
  • Product Sharing & Catalog Tools
  • Performance Dashboard & Reports
  • Chat Rep Ranking
  • Fully Customizable Routing
  • Analytics Integration
  • Customizable and Contextual Visitor Experience
  • Real-time Monitoring
  • Enterprise Security and Encryption
  • Dedicated Account Management
Advocates $300 per advocate per month Real people. Real stories. Real-time.
  • All Features in Sale Chat, plus:
  • Work Scheduler
  • Schedule Optimizer
  • Gamification
  • Advocate Microeconomy
  • Advocate Recruiting
  • Community Management
  • Leaderboard
  • Dedicated Community Manager
Pricing information for Needle is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Needle must be conducted with the vendor.
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(4 reviews)