Needles

(12)
4.4 out of 5 stars

Our platform is configurable for any law practice type and size and integrates with many accounting and document management programs.

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Needles Reviews

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Showing 12 Needles reviews
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Needles review by <span>Manfred (Manny) R.</span>
Manfred (Manny) R.
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"Needles is the best software for attorneys"

What do you like best?

It's simple layout. We have a lot of cases and therefore many files. It can at times be very difficult to locate specific cases in a pinch, or look up information for a client in real time. Needles database puts all cases in order and they can be easily looked up by last name if necessary.

What do you dislike?

Not much to dislike, though I don't like the audible "you've got mail" every time i get a message. I assume I can just turn that off in the settings, though so it's not a concern. This software is slightly more pricey than many other softwares I have seen, but you definitely get the bang for your buck with it. We are a small firm, but take many cases so needles is truly the best software for the job.

What business problems are you solving with the product? What benefits have you realized?

Our office may be small, but we take on many cases. Sometimes it can be very difficult to locate a files information in a pinch, or when a client calls with questions regarding their case, it may be difficult to locate their file on hand. Needles makes that much more simple. Everything is laid out and we can keep track of case information and details with ease.

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Needles review by <span>Janet D.</span>
Janet D.
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"Needles makes managing my cases simple and organzied. "

What do you like best?

I love the checklist that reminds me to do anything that is due on a case. I set reminders so nothing slips through the cracks.

What do you dislike?

It is difficult to learn how to navigate it when you first start, but they offer training.

Recommendations to others considering the product

Give yourself some time! After you get used to it, you see the benefits of using this management software everyday. You will feel on top of your cases.

What business problems are you solving with the product? What benefits have you realized?

There are no deadlines missed and every case gets the attention it needs every day.

What Legal Practice Management solution do you use?

Thanks for letting us know!
Needles review by <span>Michalina N. S.</span>
Michalina N. S.
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Verified Current User
Review Source

"Good Organization "

What do you like best?

I like all the different tabs that can be kept in each case for easy access, and the multiple ways you can search for a case (name, file number, claim number ect)

What do you dislike?

when searching for a name, if not spelled exactly right, it will return no options. They should show results for similar. A;lso I don't like that you can go into other peoples messages.

What business problems are you solving with the product? What benefits have you realized?

this solves the problem of case organization and calendaring.

Needles review by User in Law Practice
User in Law Practice
Validated Reviewer
Review Source

"Easy case management"

What do you like best?

Needles is easily searchable with an ability to customize your case type. Reports are easily spit out to an excel sheet or .csv. This is great incase you need to do a mass mail off.

What do you dislike?

You have to purchase the amount of licenses you think you’ll need. If for some reason you have more people than liscenses you get kicked off or someone is odd man out.

Recommendations to others considering the product

If you’re a data stickler or report nerd; this is the software for you.

What business problems are you solving with the product? What benefits have you realized?

You solve the need for physical files aside from absolutely necessary hard copies. I.e. signatures for contracts. However you can enter dates or check boxes to show things have been completed. There is also the ability to add SOL and have a task list of things that need to happen with a specific case by a specific time.

Needles review by <span>Brian M.</span>
Brian M.
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Verified Current User
Review Source

"Rock solid case managment software."

What do you like best?

Needles is stable, runs quickly, and does almost everything I need.

What do you dislike?

The software base is a bit dated and it is not visually appealing.

Recommendations to others considering the product

Needles is gear toward usage in plaintiff's personal injury firm.

What business problems are you solving with the product? What benefits have you realized?

Needles is used to drive the work in my practice and keep us in a proactive mindset.

Needles review by <span>Ashley B.</span>
Ashley B.
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Verified Current User
Review Source

"Needles is Excellent"

What do you like best?

I love the way that Needles keeps us organized and tracks our work.

What do you dislike?

The setup of documents requires a little more time that I would like.

What business problems are you solving with the product? What benefits have you realized?

Keeping client info organized and in one central area is essential.

Needles review by User
User
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Verified Current User
Review Source

"Needles Works"

What do you like best?

Tickler system it is set up to our needs and creates a list every morning that can be printed for ease in going over tasks.

What do you dislike?

You really have to pay attention to what client within a case you are working or you end up putting medical specials on the wrong person.

What business problems are you solving with the product? What benefits have you realized?

Needles solves our needs in managing our cases efficiently allowing us to close cases faster and realize profit sooner.

Needles review by User in Law Practice
User in Law Practice
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Verified Current User
Review Source

"Great Product"

What do you like best?

Lots of categories, easy to run reports, easy to customize reports. Customer service is great - very responsive to all requests for assistance, very helpful.

What do you dislike?

Task list - not crazy on how it's generated would rather be able to input a code to call up the case on the next status.

What business problems are you solving with the product? What benefits have you realized?

great for reports - settlement reports, e-mail lists, active cases. It's made life easier to run reports to check on things.

Needles review by User in Legal Services
User in Legal Services
Validated Reviewer
Verified Current User
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"Excellent "

What do you like best?

This programs keeps each clients deadlines separate and organized. You can create a macro basically and it calculates all the deadlines for you.

What do you dislike?

There is not anything right now that I do not dislike

What business problems are you solving with the product? What benefits have you realized?

This programs keeps each clients deadlines separate and organized. You can create a macro basically and it calculates all the deadlines for you.

Needles review by User in Legal Services
User in Legal Services
Validated Reviewer
Review Source

"Clunky but functional"

What do you like best?

everyone in the office has access to up to the moment info

What do you dislike?

I've worked with Needles for years and there has never been an update. Their "help" function is an FAQ that does not cover all the questions. This software could do so much more. A mobile app would be a great idea as well.

Recommendations to others considering the product

It's useful but it could be so.much.better if the company just put money into improving it. Still a decent option for organizing your stuff.

What business problems are you solving with the product? What benefits have you realized?

Solves communication and record keeping problems

Needles review by User in Law Practice
User in Law Practice
Validated Reviewer
Review Source

"Personal Injury Law File Organization Tool"

What do you like best?

I like that this is a specific product for law firms to organize cases electronically.

What do you dislike?

I wish that this program would work with Microsoft products and not just Word Perfect.

Recommendations to others considering the product

This is a great product to store law firm files and work through the claims and litigation process seamlessly while streamlined with a shared drive folder for each client. The checklist helps set reminders for each case entered into needles.

What business problems are you solving with the product? What benefits have you realized?

Case organization and information storage

Needles review by User in Legal Services
User in Legal Services
Validated Reviewer
Review Source

"Great program!"

What do you like best?

Simple to use, easy to merge documents into Microsoft word

What do you dislike?

Can be hard to understand, user interface quirks

Recommendations to others considering the product

Try it out

What business problems are you solving with the product? What benefits have you realized?

Case management, client followup

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