Neocase HR Power

4.7
(3)

Neocase™ Software is a leading provider of integrated HR and Finance service delivery solutions. It enables large and mid-size organizations to reduce costs, standardize processes and improve employee, customer and supplier relationships.

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Neocase HR Power Reviews

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Neocase HR Power review by User
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"Help Desk"

What do you like best?

I like how simple this program is to use. It is easy to maneuver through cases or to find a ticket you need. It helps us communicate with several departments.

What do you dislike?

It seems like it does have a lot of glitches. Our supervisors spend a lot of time correcting errors such as adding in a new caller or someone not in the system. Also, when you close a case it sometimes causes duplicates.

What business problems are you solving with the product? What benefits have you realized?

We actually use this program in a technical support call center environment. It helps with communication and to be able to look up tickets easier.

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Neocase HR Power review by Andrea W.
Andrea W.
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"NeoCase for HR Operations"

What do you like best?

NeoCase is an organized program that is easy to run case reporting analysis

What do you dislike?

NeoCase can be a little slow at times, this is an issue can crash by the system.

What business problems are you solving with the product? What benefits have you realized?

Our HR Operations team uses this for personal HR inquires and automated cases.

What HR Case Management solution do you use?

Thanks for letting us know!
Neocase HR Power review by User in Hospital & Health Care
User in Hospital & Health Care
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"NeoCase for HR Operations"

What do you like best?

NeoCase is a very organized program in which everything is well described. NeoCase is easy for running report from any driven case that operates through a system.

What do you dislike?

NeoCase often times have slow times and misrouted functions.

Recommendations to others considering the product

For more speeding functions

What business problems are you solving with the product? What benefits have you realized?

HR Centralization for Operations

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