NeoCertified Secure Email

(40)
4.9 out of 5 stars

NeoCertified is a solution that provides secure email encryption for businesses and organizations across all industries, including healthcare, finance, legal, non-profit and education.

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Showing 40 NeoCertified Secure Email reviews
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NeoCertified Secure Email review by <span>Kevin A.</span>
Kevin A.
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Organic
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I recommend NeoCertified for email encryption

What do you like best?

NeoCertified is easy to use for our non-technical users. If they can use email, they can use NeoCertified. Outlook plugins make it a single click to encrypt. The fact that encrypted emails remain encrypted in replies is incredibly valuable. The tracking features were an unexpected bonus.

What do you dislike?

Occasionally, the Outlook plugin fails, but I suspect this is more due to Microsoft updates to Outlook rather than a failing of the plugin itself. A quick reinstall remedies the problem. I also wish it had integration with the O365 online mail interface.

Recommendations to others considering the product

When looking for an email encryption option, start your search with NeoCertified. It is easy to install and administrate and is virtually user-proof - even with Luddites and technophobes. Using the Outlook add-in makes it a complete no-brainer for users.

What business problems are you solving with the product? What benefits have you realized?

We needed a way to send secure email that was user-proof and fully compliant with SOX, HIPAA, and PCIDSS. Encrypted replies and full automatic message tracking were unexpected bonuses that have been incredibly useful.

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NeoCertified Secure Email review by <span>chris p.</span>
chris p.
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Verified Current User
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Secured email at its best

What do you like best?

Working in any business you have users that vary in their skill levels on a PC, but with Neocertified its a clean and simple process that any user- skill level can pick up and be instantly productive. As a technician, Neocertified's tech support has been outstanding. Simple questions regarding their widget for web sites or more complex issues like a registry issue receive the same quality of attention leaving you confident that when you hang up the phone its resolved.

What do you dislike?

That we didn't switch to Neocertified sooner. We have had a great relationship with the team at neocertified. Anyone you seriously doesn't try this software out will be missing out on a fast way to secure a mid to large size company.

Recommendations to others considering the product

Don't be foolish, try this software. If you make things easier for your end-users you reduce their frustration and the eventual teh support call to your desk. Cheers!

What business problems are you solving with the product? What benefits have you realized?

We deal with sensitive personal information on a daily basis. It is human nature to sometimes forget that the information in play needs to be treated as such. The simplicity of Neocertified is that our end users merely hit a neocertified send button and it removes the worry and doubt of if the information is safe and secure. We techs have one less item to worry about through the day due to this software.

What Secure Email Gateway solution do you use?

Thanks for letting us know!
NeoCertified Secure Email review by <span>Keith F.</span>
Keith F.
Validated Reviewer
Verified Current User
Organic
Reviewed On

A very good email encryption product that is flexiable and easy to use

What do you like best?

NeoCertified is one of the best email encryption products that we tested. It provides a comprehensive solution for both our desktop users as well as our remote users. The system is very easy to administer, Outlook users like the integration into Outlook and our remote users are happy with the simple web interface. The individuals that receive secure emails from our computer are also happy with the service

What do you dislike?

The largest drawback that we have seen to date is ability to clean old emails from the system when needed. This is a somewhat clunky process that NeoCertified is working to adjust.

Recommendations to others considering the product

I would highly recommend NeoCertified for a company looking for the a secure email solution.

What business problems are you solving with the product? What benefits have you realized?

As a healthcare agency we are governed by a number of regulations including HIPAA. Using NeoCertified has help to ensure our email compliance with HIPAA. Additionally, the measures taken to NeoCetified as an organization to secure there environment, eases concerns that our confidential emails will be violated.

NeoCertified Secure Email review by <span>Robin W.</span>
Robin W.
Validated Reviewer
Verified Current User
Organic
Reviewed On

NeoCertified is a best in class secure email platform

What do you like best?

In addition to their secure email platform being robust and reliable, NeoCertified's customer service is tremendous. Among all our vendors, I am continually impressed at the degree to which NeoCertified's team surpasses my expectations. It was easy and rapid to implement, and the integration with our Exchange server and Outlook clients was simple.

What do you dislike?

There's nothing I dislike about the NeoCertified platform.

Recommendations to others considering the product

Easy to implement, easy to integrate with Exchange Server and Outlook clients, excellent and responsive customer service.

What business problems are you solving with the product? What benefits have you realized?

We send and receive all secure, encrypted email with our clients and business partners using the NeoCertified platform. NeoCertified also provides us with a portal on our public web for receiving secure emails from our clients.

NeoCertified Secure Email review by <span>Barry B. B.</span>
Barry B. B.
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NeoCertified Secure Email

What do you like best?

The product is very easy to use with MS Outlook. It is just one button and I have confidence that the email is sent safely.

What do you dislike?

I have to call my clients ahead of time to tell them that we will be using a secure email product to send them the information because occasionally their firewalls or antivirus software will not let the email go through or drops in their spam folder.

Recommendations to others considering the product

There are too many bad people out there that want you and client's financial data, so using this product to protect yourself and your clients is a no-brainer!

What business problems are you solving with the product? What benefits have you realized?

We send and receive sensitive financial information. Confidence that our client's information is safely being sent and supports and satisfies our fiduciary responsibilities.

NeoCertified Secure Email review by <span>Bob C.</span>
Bob C.
Validated Reviewer
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Reviewed On

NeoCertified is quite simply the best with service that is second to no one!

What do you like best?

The protection of out clients' information has always been of the utmost importance to us and is mandated under the federal HIPAA laws. We rest assured knowing we, and our clients' information is protected with NeoCertified when we are transmitting data !

In addition, how many large companies can you call the key principal of the company directly and actually be able to talk to them? We have had a couple of conversations with Peter and was one of the key reasons we selected NeoCertified.

NeoCertified is the best......plain and simple.

What do you dislike?

There is truly not a single thing I do not like as whenever we have a question, it promptly gets resolved.

Recommendations to others considering the product

You are foolish not to explore NeoCertied as once you do, they will be your choice.

What business problems are you solving with the product? What benefits have you realized?

We legally have to be able to send and receive secure emails and at times confirm receipt. NeoCertified has exceeded all of our expectations.

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