What do you like best?
NeoGov is a robust software primarily designed for municipalities. It has multiple features that allow employers to track candidates for hire for various municipal/government positions. I especially like the feature that allows me to customize the application process by asking specific questions unique to that position. I like being able to search to see if the candidate has applied previously and for what positions. The automatic notification feature for candidates not chosen for an interview or for hire is one we use for every opening,
What do you dislike?
It is cubersome to have to go into NeoGov continuously to send applications to the SMEs (Subject Matter Experts). It would be ideal to be able to set it up once for all applications to go the SME rather than having to send them to the SME each day. It seems to take a while to flip back and forth to different folders within the system. There could be more logic applied to the way you search for items. Many times, instead of clicking on the job title, you must click elsewhere to get where you really want to be and you get lost along the way.
Recommendations to others considering the product
NeoGov is quite pricey, but could be worth it if you utilize all the features. Frequent, daily use by a primary user will make it easy to navigate through, but for the occasional user, it can be cumbersome to find exactly what you are looking for without a lot of clicking back and forth.
What business problems are you solving with the product? What benefits have you realized?
We can streamline the hiring process and can involve hiring managers from multiple departments. The automatic email notification feature to applicants is a great time saver. We can have multiple individuals review the applications simultaneously to keep the hiring process moving along.