Macaw Agency Management System supports the functions and workflows of Insurance Agencies, Brokers and Managing General Agents.
The functional areas supported are CRM, Sales, Underwriting, Policy management, Claims recording and tracking, Billing, Payments, Customer self-service and Producer self-service. The front end is responsive and mobile-enabled. The insurance products across lines of business are configurable, and hence easy to change. The Rating and Underwriting capabilities are extremely detailed and flexible. Macaw has a built-in Document Manager, a built-in Analytics Engine and ready adapters for many inter-connected utilities like Payment gateways, Automated email marketing tools and Telephony providers.
1) Functional coverage of the complete business flow is available in Macaw with features of a best-in-class CRM and a best-in-class Underwriting Engine. Customers of Macaw can sell easily and effectively, without losing control on different key performance areas.
2) Technology-wise, Macaw is the only enterprise-grade software that is written at the top of open-source community-edition free platform software stack. Customers of Macaw always have a lower total cost of ownership.
3) From ongoing support and product customization perspectives, a flexible and need-based model is adopted. Customers of Macaw can pick and choose how they want the support regime to be crafted and delivered in 24X7 basis.