Net-Results
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Net-Results

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4.6 out of 5 stars
55 9.1 / 10
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Marketing Automation Platform
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Net-Results Reviews (55)

  • Net-Results offers the absolute best website visitor tracking of any marketing automation system I've used or demoed... and that includes the big pricey systems. It... Read More
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    Emily L.
    Administrator in Marketing and Advertising
  • Customer service. Anytime I needed something customized or personalized, I was able to call up the customer service team and they were able to either walk me through... Read More
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    G2 Crowd User in Human Resources
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Happy B2B Software Customer of Net Results

What do you like best?

This is very powerful software, with great support, and it's easy to use. Plus, they were priced competitively versus similar companies, so it was a no-brainer.

I can't tell you how important good support is with MA software. No mater how much training you get, there will always be very nuanced questions relating to your exact work flow, and especially to how your Marketing and sales teams work together. And Net Results had detailed helpful answers within hours, every time.

What do you dislike?

Very few things. Most were my confusion on how the software worked and what it couldn't do.

Recommendations to others considering the product

Map out everything you want it to do before you start training. This includes how Sales should interact. It is very powerful.

Also, consider every way you can over-email people, and then work with NR to limit this as much as possible.

What business problems are you solving? What benefits have you realized?

We get the following benefits:

- automated emails in a drip campaign that Sales can remove people from

- lead scoring and alerts that go right to the lead owner

- weekly reports to each Sales person with their hottest lead

- very finely tuned segments that can be used for alerts, emails, and scheduled reports

- integration with Salesforce. The Sales team can basically trigger their own emails

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Net-Results is the most customizable marketing automation platform available.

What do you like best?

They worked closely with us to create APIs that automate list management. People are automatically added to lists based on their browsing activity.

What do you dislike?

Forms could be improved to include dependent fields. Campaign building could be simplified; branching and list selection is very complex. But it is very powerful.

Recommendations to others considering the product

Think outside the box. You can do more with this product than you might imagine.

What business problems are you solving? What benefits have you realized?

We sell a very wide variety of machinery and equipment. We are constantly adding new items to our website and we need to know who is looking at them so that we can target market to them. Other companies would not provide customized solutions to automate the process of creating lists and adding people to them based on their activity. Using custom APIs, Net-Results built a solution for us that works seamlessly with our website and our product database. It's saving us a ton of time and allowing us to send follow-up emails within minutes of a visit. This is truly marketing automation.

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What an amazing product

What do you like best?

It is amazing the way we can twist the solution to fit marketing needs.

Their interface offers so many possibility regarding filtering/segmentation that i really challenge you to find a marketing use case that this solution can not handle.

Impressive.

And thanks to the NR Team, this product is growing in a good way.

Keep going guys and be carefull, Marketing is coming ;)

What do you dislike?

Some missing methods in the API to modify other data than Contacts but it's on its way.

Recommendations to others considering the product

Just test it, you will adopt it!

What business problems are you solving? What benefits have you realized?

We are partner with NetResults and their Marketing Automation tool offers our customer a huge bridge between theirs websites and their CRM.

Our company use MA since 2 years now and it change the way we communicate with our e-visitors.

Our website has become a lead generator tool for us.

We optimized and automated our marketing communication with our customer/prospect.

Things are so easy now, we stopped to loose time in manual "perpetual" campaign and our marketing team can look up far from the desk.

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Net-Results is Perfect for Us

What do you like best?

Net-Results works exactly how it should. It makes it easy to create automated marketing campaigns for work. Everything is very self-explanatory, but if you need help, the support staff is available to help you. I love getting email notifications and reports without logging in. Plus, the integrations with Salesforce makes it easy to get access to the contacts.

What do you dislike?

The recent Email builder has been difficult to learn, and I'm not sure if it's intuitive for everyone. However, we have been able to get great support help to walk us through the issues.

Recommendations to others considering the product

If you're looking for a great marketing automation software, there really is no other place than Net-Results. Their support and interaction with the customers make them second to none.

What business problems are you solving? What benefits have you realized?

Net-Results has made it SO much easier to reach both prospective customers and current ones. It seems like such a basic idea, but I don't think many people do it as well as Net-Results.

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Net-Results Marketing Automation

What do you like best?

Excellent Technical Support: response within the hour

We were able to customize our data capture and eliminate a costly CRM program that we were using solely for data warehousing.

Easy to create landing pages, intuitive email creation

Contact Lead Scoring

Reasonable Cost

What do you dislike?

Lists cannot be deleted, so that can become unwieldy.

Strange things happened with lists at times regarding contacts being auto assigned to another list owner

At times in the design of the email using WYSIWYG font sizes or background colors did not translate to the final email, bullets did not format correctly. The correction had to be made using HTML. (But I've noticed this with other email design programs.

Recommendations to others considering the product

Get to know Todd! He is a lifesaver in the support department

What business problems are you solving? What benefits have you realized?

Digital Marketing, Building our online community. Keeping our customers and prospects informed and engaged.

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