Net-Results

Net-Results

(80)
4.5 out of 5 stars

Net-Results makes it easy for you to automate all kinds of marketing tasks. You end up getting more done in less time while doing a much better job nurturing your prospects, uncovering qualified leads and driving revenue growth.

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Net-Results review by <span>Dylan P.</span>
Dylan P.
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What do you like best?

Great value for money, exceptional support, well thought through and well devised product that does everything that 95% of my clients need it to do. Very intuitive, incredibly easy to implement and a lot of added-value tools, reporting and features that one would normally only expect from one of the larger and more expensive platforms. In fact, compared to other platforms we use (or have used) like Hubspot and Act-On, it is in many ways far superior.

Hubspot for example is great with a lot of similar features but even things like building a drag and drop landing page or email are far more difficult/laborious on their platform than it is on Net-Results and they also charge for the data you host in the platform, not the data you use which, as an agency in particular, is punitive and very limiting. No such limitations with NR and the ability to flex the data is far superior to Hubspot. Act-On is probably the most comparable platform and I am still a big fan of them but, ultimately, I moved myself and my clients from them to Net-Results and I'm still happy with that decision.

What do you dislike?

There's nothing I particularly dislike - any limitations of the platform are consistent with all other marketing automation tools in general, none of them do absolutely everything on your wishlist and they all have their nuances.

Recommendations to others considering the product

As I said earlier, there is no sense in buying a Ferrari to do the school run. There are platforms out there who are fabulous at selling the dream but for 95% of businesses, the reality will be they pay a lot of money for a platform they only use 5% of. Better to pay a lot less and use 100% of Net-Results. For most of those clients, it is unlikely they will outgrow NR but even if they do, migration shouldn't be an issue.

What business problems are you solving with the product? What benefits have you realized?

We're an agency who have been involved with marketing automation platform implementation and migration for over 5 years and have used most of the major platforms to one extent or another. We are a boutique content marketing agency and basically do everything social and digital so we need tools that allow us to fully orchestrate everything from SEO to PPC to social media to email to P2P and beyond. Net-Results has an excellent and flexible payment model that allows us to grow our agency and scale to fit the fluid needs and demands of our own customers. They allow us to implement rapidly and get our clients where they need to be easily and effectively. Although we'd class ourselves as power users, it's a really easy tool to learn and get to the stage where full value is being realised. There's no point buying a Ferrari to do the school run so beware expensive alternatives that are likely overkill for what your business really needs - Net-Results is the best solution for 95% clients and they certainly punch above their weight compared to even the so-called market leaders.

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Net-Results review by <span>Morgan V.</span>
Morgan V.
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What do you like best?

This was our company's first foray into the world of marketing automation, and we knew we were going to need a lot of help. We didn't want to be charged each time we needed help with something, so Net-Results was the best option out there, as they have unlimited support. We work with their support team on a daily basis, and I can tell you that not only are they incredibly responsive (there is no submitting a ticket - you just send an email or schedule or a call and you're set), but they're also incredibly helpful. We have learned so much about marketing automation by working with them.

What do you dislike?

Our biggest issue right now is not having custom objects available (this allows each contact to have more than one option listed under any field; i.e. items purchased). I know they're currently working on getting custom objects, but until then, we need to connect our marketing activities with revenue generated in a round-about way.

Recommendations to others considering the product

If you're new to marketing automation, this is the company you should use. You will get all the help and support you need to make implementation and use successful.

What business problems are you solving with the product? What benefits have you realized?

We're gathering a lot of data we did not have available to us before, and it's allowing us to change our marketing tactics very quickly. The more we delve into segments, in particular, the more we're learning about our customers and what they want.

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Net-Results review by <span>Martin F.</span>
Martin F.
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Great Product

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What do you like best?

Here's what I've been saying to my clients for last year about marketing automation in general–the activity surrounding it and the workload needs to rebranded to something else. Like 'centralized communication hub' or something more telling. That's not very sexy, I know.

The tool itself can facilitate and automate all sorts of customer communications.

This tool is more than just pinging your customer's inbox with offers. You could potentially set up all sorts of workflows that really elevate your CX (customer experience) from sales, marketing, customer service and transactional information.

It's a great tool. Not only for marketers but for anyone in business.

Also, N-R has the best customer service I have encountered with a tech firm.

What do you dislike?

I have encountered integration issues with SalesForce.

The big issue is that SalesForce data is the foundation you use to build workflows. If this data isn't accurate or out-of-date it can trickle up to your campaigns.

What business problems are you solving with the product? What benefits have you realized?

One thing I noticed when we incorporated marketing automation programs into client's company is that spurred a culture change internally. To some, this was the most valuable assets delivered by the product. It forced siloed departments to start working and thinking together. Pushing up

A lot of companies talk a big game about incorporating data-driven decision making into their marketing programs... Most don't.

A tool like N-R if leveraged correctly, can spur a culture change internal to any company. Because N-R uses data to create segments based on real data it can refocus internal teams dialogue on how to communicate with their various customer groups.

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Net-Results review by Administrator in Religious Institutions
Administrator in Religious Institutions
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What do you like best?

The support team is amazing. They don't simply meet your expectation, they exceed it - often times going out of their way and putting in extra time to make sure any issues is resolved. Also, we love the new product updates that are frequently released.

What do you dislike?

I would like to see a few more email templates made available.

Recommendations to others considering the product

What sold us on Net-Results was the very reasonable price - as a non-profit, this was an important factor in our decision making process. Also, after using other marketing automation programs, Net-Results' UI is very intuitive and not overwhelming for non-techies.

What business problems are you solving with the product? What benefits have you realized?

We are using Net-Results to build better relationships with our prospects and existing customers. Net-Results provides us with the ability know what emails are being opened, what links are being clicked, and the web pages that our prospects and customers are visiting. As a result, we can better target our communication to their specific interests.

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Net-Results review by <span>Gregory S.</span>
Gregory S.
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Powerful Yet Simple Marketing Automation

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What do you like best?

Net-Results uses a segment driven approach that allows for easy integration of buyer personas into lead nurturing campaigns. Depending on your needs, campaigns can be quick and simple or complex, multifaceted, lead nurturing workflows. The application also provides excellent visibility into different lead channels and has pre-built integrations with different CRM systems available.

Net-Results customer service is second to none.

What do you dislike?

I would like to see expanded reporting capabilities. The existing capabilities are good, but they could always be expanded. Luckily, they have a robust API that allows access to the underlying data if needed.

Recommendations to others considering the product

Do it!

What business problems are you solving with the product? What benefits have you realized?

Net-Results gives us great visibility into all of our marketing efforts and helps us driving ongoing nurturing campaigns. After implementing Net-Results we have seen many leads re-engage with us long after the initial sales effort. Net-Results helps our brand stay top-of-mind with our prospects.

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Net-Results review by <span>Steve C.</span>
Steve C.
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What do you like best?

Net-Results is an excellent marketing automation tool with very powerful segmentation capabilities. Segments can be used to drive analytics, workflows, campaigns, and more. The excellent product is backed up by a team that is responsive, knowledgeable, accessible, and friendly to work with.

What do you dislike?

Because of the amount of detail that's tracked in the system, querying for certain types of data can sometimes take a while for the server to respond. The insights the system provides, however, makes it worth the wait.

Recommendations to others considering the product

We evaluated some of the more well-known products in the space and found Net-Results to be a much better fit for our needs. Also, we found Net-Results to be a very good culture fit for our company as we had great access to their executive team, their technology team when needed, and their excellent support staff. Other competitors may have a much larger footprint in terms of mind-share and awareness, but it was important for us to look beyond that to see the greater benefits we had with Net-Results' product and team. I'm definitely glad we did.

What business problems are you solving with the product? What benefits have you realized?

We were looking for a system to manage lead nurturing and e-mail campaigns and manage contacts who were not ready for our sales funnel yet. As Net-Results continued to enhance the product, we've adopted more and more of its featureset, integrating it with our SFA, using it to build our forms and landing pages, and understand behavior of visitors as they went through the process of educating themselves about our market and our product. We've been able to run a very efficient marketing process partially due to the capabilities in Net-Results.

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