What do you like best?
I like how easy the process is to get items submitted to authorized parties. An email is sent straight to them once I have submitted the piece. Also, the app is easy to use and access info on the go. Next thing I like, once you've entered in a customer into the system they remain in there to be found rather easily for the next request. This takes the guesswork out and requires much less searching the next time you need to find them.
What do you dislike?
One thing I dislike is sometimes it takes some extra effort to attach receipts and Purchase Orders. They could stream line this and also allow the system to scan and pull in numbers on its own.
Recommendations to others considering the product
NetSuite makes creating invoices, purchase orders, employee expenses, revenue shares, rebates, etc. much easier and simpler than other systems I've used in the past. They all live in one place and can easily be accessed at any time.
What business problems are you solving with the product? What benefits have you realized?
My company uses NetSuite to create invoices, purchase orders, revenue shares, rebates back to customers and employee expenses much quicker. The major benefit is all of these pieces live in one space and can easily be accessed with a few clicks. Also, the app makes finding things easy on the go. I would recommend anyone using NetSuite to download the app asap.