NetSuite’s Customer Relationship Management (CRM) software is the only cloud solution that delivers a real-time, 360-degree view of your customers. NetSuite CRM provides a seamless flow of information across the entire customer life cycle—from lead all the way through opportunity, sales order, fulfillment, renewal, upsell, cross-sell and support.
In addition to offering traditional CRM capabilities, such as SFA, customer service management and marketing automation, NetSuite CRM powerfully and simultaneously delivers quotes, order management, commissions, sales forecasting and integrated E-commerce capabilities.
NetSuite CRM offers a holistic view down to the smallest details of your customers. This level of visibility gives you the ability to make day-to-day decisions based on real-time data. The unified cloud suite has proven to be a robust system which delivers improved business efficiency and customer centricity. With a single source for CRM, inventory and order management data, your company can provide the kind of highly personalized customer experiences that are not possible with fragmented systems. The efficiency your organization will gain with NetSuite translates into cost savings and a real competitive advantage.