Let me start by saying that I have never written a review on G2 Crowd about any business software before but felt Netsuite warranted an exemption such is my passionate dislike for Netsuite.
What do I dislike? Everything. And I only have to submit expenses! God knows what Accountants have to think about it (but judging by the reviews, not much)
Where to start? Well, I've been sitting in front of it for about 3 hours to submit 20 expenses.
First of all, the user experience is just horrible. If you want to upload a picture of your receipt, good luck finding where to do that.
Second, I uploaded a bunch of pictures of receipts and it didn't save so had to start again
Third, I finally uploaded all 20 pictures (it would have been quicker to hire an artist to draw them) only to find that they're all cropped so that 3/4 of the picture is gone.
If your employees are taking 3 hours to submit a regular expense report, you're loosing a bucket load of money in productivity.
After submitting this review, I went make to my nightmare of submitting receipts, clicked the 'Help' icon and got a blank page. Pretty much says it all