I am in implementation phase and it has been a nightmare from day 1. Once you get past all the ridiculously outdated sales crap they come out with from the 1990s, you then figure out their "all in one solution" is far from the truth. They made numerous false promises of integrations, nothing seemed like an issue....at first!
Next, once you have paid your deposit of course, oh we can't do that, but we can if you pay us more. This happened no fewer than 4 times. I have now officially asked for my money back - all of it. What a scam company.
Communication from numerous people where english is not their first language, impossible to understand and through tech jargon around, with incorrect pronunciations, No wonder we had n o idea what they are on about. I had to say "sorry can you say that agin on a 1 hour call no fewer than 18 times.
But when I got my accountant on the line, they couldn't answer a question with a straight yes or no.
"Does your system do cash accounting"? - They don''t know
Is your system MTI compliant? - They don't know.
ERP experts - do me a favour
DO NOT BUY - FAR BETTER VERSIONS OF WHAT THEY ARE ELSEWHERE FOR FAR LESS