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NetSuite RMS

3.6
(16)

NetSuite RMS is a single cloud-based solution to manage your retail business across all channels and touchpoints.

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NetSuite RMS Reviews

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Showing 16 NetSuite RMS reviews
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NetSuite RMS review by Jim D.
Jim D.
Validated Reviewer
Verified Current User
Review Source

"NetSuite"

What do you like best?

Flexibility to customize fields, searches and reports as needed. Reporting and searching are easy to use and the scheduling and emailing options allow for regular distribution on information to maintain continuity with all personnel.

What do you dislike?

The NSPOS front end is improving but is still a gap in supporting a mixed Retail/Wholesale environment. Data stored in the NSPOS is not easily maintained and certain key features, such as item level pricing, are not supported.

Recommendations to others considering the product

Not only do they realize the need to address the POS side of retail but their developmental progress is easy to recognize with each update.

What business problems are you solving with the product? What benefits have you realized?

Ability to work with Retail level customers and Wholesale customers in the same database has been extremely beneficial. Date can still be segregated while whole inventory results simplify evaluation time. The ability to market from the system as well has allowed us to centralize our maintenance efforts into one database eliminating additional maintenance and integration overhead.

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NetSuite RMS review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Netsuite review"

What do you like best?

It encompasses everything you need into one system

What do you dislike?

Our IT team has had to add a lot of customized fields because Netsuite didn't have them built into the canned software.

Recommendations to others considering the product

Netsuite searches and reports can be very tedious to create. Many fields aren't searchable or available in both. Also, the support will only talk to a select few people in the company, so if anyone has a problem and needs to contact support, you have to go sit with someone in your company that they are authorized to talk to. It slows down the process for resolving issues. Also, we have had to add a lot of customized fields because Netsuite didnt allow us to capture all of the data we were looking for.

What business problems are you solving with the product? What benefits have you realized?

Netsuite allows everyone from sales and finance, to our warehouse and manufacturing employees all operate under the same system. Netsuite has add ons for additional more in depth features, such as Payroll, an advanced manufacturing module and more!

What Retail Management System solution do you use?

Thanks for letting us know!
NetSuite RMS review by Clara T.
Clara T.
Validated Reviewer
Review Source

"I use NetSuite for sales history "

What do you like best?

I like that it is multifaceted. So that multiple teams in our company can use it for multiple purposes. Accounting, sales, customer service, and operations all have different functions in the company, but we can all use the same platform to manage our company!

What do you dislike?

I don’t like the format. NetSuite has way to many tabs and “stipulations” for processes to work. I wish customer service was readily available and that they offered regular trainings on NetSuite “how to.” I was trained by previous employees of our company and it’s like playing telephone. Things get lost in communication. I would like to learn directly from NetSuite.

Recommendations to others considering the product

Great for your company’s overall data support.

What business problems are you solving with the product? What benefits have you realized?

Inventory management has been the most apparent for day to day operations.

NetSuite RMS review by User
User
Validated Reviewer
Review Source

"Netsuite Review"

What do you like best?

the ability to house all our orders from various websites, (marketplaces + our own). They have some detailed scripts that allow us to make sure we're keeping our orders seperate from each other. Saved search allow for quick access to data, and the ability to e-mail scheduled reporting is helpful when make decisions quickly.

What do you dislike?

The data pulling doesn't allow you to get detailed. We also use Netsuite for our shopping cart of our website, and unfortunately Netsuite has "outages' way too often, which cause us down sales time. In fact, we had to work on a workaround to have another provider provide us a shopping cart page in the instance where Netsuite has gone down.

Recommendations to others considering the product

Make sure it fits your business needs. It's not the most agile product, but it does basic things well that allow us to move forward with our business and focus in other areas that need our attention. Long-term, it probably isn't a sofware that I would want to use if you're a innovative company that prides itself on having an agile environment.

What business problems are you solving with the product? What benefits have you realized?

Allows order organization from multiple sites, which allows us to better organize customer profiles in order to pull sales history of our customers. Also works seamless with SAP to send orders, and has integrations with Channel Advisor to help with our marketplaces.

NetSuite RMS review by Administrator in Philanthropy
Administrator in Philanthropy
Validated Reviewer
Verified Current User
Review Source

"NetSuite for all"

What do you like best?

Love the ability for every department to access all the information that they need with a click.

What do you dislike?

Although report writing is a challenge as well as a steep grade learning curve. It's all worth the investment.

Recommendations to others considering the product

if you are trying to connect departments and keep everyone on the same page...NetSuite has it.

What business problems are you solving with the product? What benefits have you realized?

We have cut down on the amount of conversations and interruptions between departments to solve problem. Everything from the original quote to the invoice is easily accessed. All emails surrounding the recruitment of the client as well as their specifications of a project are a click away.

NetSuite RMS review by User in Public Relations and Communications
User in Public Relations and Communications
Validated Reviewer
Verified Current User
Review Source

"Terrible product"

What do you like best?

I honestly can’t think of a single thing i like. Maybe that you can duplicate previous time cards.

What do you dislike?

Slow. Glitchy. Doesn’t make sense. You have to hit submit then hit it again. You can’t just edit things. You have to go through this weird process. Loading takes forever. Honestly it’s just poorly designed. Managers can only see their direct report’s time if it’s build to their project.

What business problems are you solving with the product? What benefits have you realized?

Time management. Financials. No benefits.

NetSuite RMS review by Reanna R.
Reanna R.
Validated Reviewer
Verified Current User
Review Source

"Love netsuite! "

What do you like best?

By far the best cloud software for accounting purposes!!

What do you dislike?

It can be slow or crash sometimes which makes working difficult.

What business problems are you solving with the product? What benefits have you realized?

Software has been great for linking everyone within the company. The operational, sales and accounting department are all on the same page.

NetSuite RMS review by User in Retail
User in Retail
Validated Reviewer
Verified Current User
Review Source

"Very user friendly!"

What do you like best?

I enjoy how easy it is to read and navigate. In one click you can have various stat information on a single product.

What do you dislike?

So far I have not found anything that I dislike.

What business problems are you solving with the product? What benefits have you realized?

It’s helping us keep better track of our live inventory in its various locations.

NetSuite RMS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Retail Management"

What do you like best?

We utilize NetSuite to integrate our retail POS with our internet sales and manage inventory and all our accounting. Works great

What do you dislike?

Anything little you need you must pay extra for.

What business problems are you solving with the product? What benefits have you realized?

Easy to manage multiple stores and income streams.

NetSuite RMS review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Overall good"

What do you like best?

Records can be configured for multiple different types (employee, client, etc)

What do you dislike?

It's slow. TOO slow. This is a web-based platform and needs to be faster.

Recommendations to others considering the product

web-based - SLOW

What business problems are you solving with the product? What benefits have you realized?

Tracking jobs and potential jobs, and recording employee information

NetSuite RMS review by Austen C.
Austen C.
Validated Reviewer
Review Source

"Clean, easy to use software "

What do you like best?

I love the interface! Everything is displayed clear and navigation through the software is seamless!!

What do you dislike?

Sometimes the software can run slow and delay workflow.

Recommendations to others considering the product

Use it! It will help you stay organized and work efficiently.

What business problems are you solving with the product? What benefits have you realized?

Accounting and order fulfillment

NetSuite RMS review by User in Retail
User in Retail
Validated Reviewer
Verified Current User
Review Source

"Customize your experience"

What do you like best?

Being able to customize my own dashboard and view

What do you dislike?

There is a lot of language that netsuite uses that you have to get used to

Recommendations to others considering the product

Make it exactly how you want!

What business problems are you solving with the product? What benefits have you realized?

Easy to search customers, orders, create reports.

NetSuite RMS review by User in Telecommunications
User in Telecommunications
Validated Reviewer
Review Source

"Easy to utilize"

What do you like best?

I enjoy the Analytical ability of the software and how easy it is to train others on the program

What do you dislike?

There really is not anything I do not like but I would like it maybe if it was easier to reach support for issues.

Recommendations to others considering the product

research the ease of use and training on the software and customer support.

What business problems are you solving with the product? What benefits have you realized?

I use this business tool to analyze and help forecast the cost of upcoming projects in my company.

NetSuite RMS review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"NetSuite is an amazing acoounting software"

What do you like best?

I like how you could load your invoices in and print checks.

What do you dislike?

I have not found anything yet that I dislike.

Recommendations to others considering the product

Get good training

What business problems are you solving with the product? What benefits have you realized?

Keeping track of vendors information and invoices.

NetSuite RMS review by Administrator
Administrator
Validated Reviewer
Review Source

"Good Product"

What do you like best?

I like the many options of creating customers vs. prospects vs. contacts, etc. Adding comments to profiles is very easy and running reports are very customizable to fit your needs.

What do you dislike?

It could be a little more user friendly.

What business problems are you solving with the product? What benefits have you realized?

It's been great for organizing our clients - running reports makes it nice and easy.

NetSuite RMS review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Review Source

"Feedback"

What do you like best?

How easy it is to set up accounts in the system. It is very fast and conveniences.

What do you dislike?

The slowness and it will freeze or fall offline at time. Can be frustrating at times.

Recommendations to others considering the product

Needs to find a way to make the program faster.

What business problems are you solving with the product? What benefits have you realized?

Sales reports, order entry and accounting issues.

Kate from G2 Crowd

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