NetSuite

(17)
3.5 out of 5 stars

NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Work for NetSuite?
Submittable userreview  2x

Learning about NetSuite?

We can help you find the solution that fits you best.

Find the Right Product

NetSuite Reviews

Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
Ratings
Company Size
User Role
User Industry
Showing 17 NetSuite reviews
LinkedIn Connections
NetSuite review by <span>Nguyễn Xuân  T.</span>
Nguyễn Xuân T.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

Customizing the Form and Workflow are much more user friendly, even any business users who don't have much technical knowledge also can do. Powerful report capability is also a big plus, especially the financial data is controlled and visualized effectively. The provided API through WebService is also very powerful to help the integration with other system much more easily and effectively

What do you dislike?

The printing function from the form does not support the excel, only printing out the pdf format.

Regarding the supply chain management, NetSuite does not support well the Lot Level management which needs much customization if the business needs the Lot Oriented management.

Lastly, the line number is not built-in field in forms such as Purchase Order, Sales Order, etc. and there is no good workaround NetSuite can support to visualize the line number well (there is a formula {linenumber} but this field is not persisted).

The error message returns from the API Webservice is not really meaningful to point out the root cause

Recommendations to others considering the product

Easily customized form and workflow, powerful report capability, flexibly data control. It is very suitable system for small and medium-sized enterprises who are looking for a simple and effective cloud-based ERP.

What business problems are you solving with the product? What benefits have you realized?

We are using the NetSuite to manage the manufacturing and financial data and process. The customizable capability of NetSuite is really helpful to adapt our very complicated supply chain and finance processes.

0 of 0 found this helpful.
Helpful?
Sign in to G2 Crowd to see what your connections have to say about NetSuite
Headshots
NetSuite review by <span>Sophia Y.</span>
Sophia Y.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

I love how easy it is to upload a variety of journal entries and how easy it is to save the backup documentation. It also awesome how Netsuite can do expense allocations also. Report drill down is easy too.

What do you dislike?

I dislike how when there are new releases, it messes up with settings that cause errors. We then have to call customer service to figure out why a report or allocation or upload use to work but now doesn't.

What business problems are you solving with the product? What benefits have you realized?

Definitely having Netsuite allocate the expenses saves a TON of time. Rather than having to calculate the allocation in excel and upload several journal entries. The upload journal templates are easy to create so make new bulk journal entries uploads easy.

0 of 0 found this helpful.
Helpful?

What Grant Management solution do you use?

Thanks for letting us know!
NetSuite review by <span>Nick S.</span>
Nick S.
Validated Review
Review Source

Good for what it is

Reviewed On
Validated Review
What do you like best?

It is an entry level ERP that will largely make things work how you want them and is a huge step above not having an ERP.

What do you dislike?

It requires you to use a point and click interface, does not allow standard SQL code for writing reports, and overall is a bit clunky. The periodic updates can change functionality, and there are multiple outstanding modification requests that badly need to be addressed.

Recommendations to others considering the product

It's a decent option. Consider your budget and look around at the various vendors. Not surprisingly, implementation will be difficult. Don't spare the expense or overtime hours early on; implement it fully and correctly from the beginning.

What business problems are you solving with the product? What benefits have you realized?

It's an ERP and is a massive step up from not having an ERP. Fundamentally it forces the users to do things in a standardized way. This is both annoying and massively helpful. It will dramatically improve the quality of your data.

0 of 0 found this helpful.
Helpful?
NetSuite review by User
User
Review Source

Netsuite is functional, but cumbersome

Reviewed On
Validated Review
Verified Current User
What do you like best?

It works. We use this to track hours among cross-skilled teams and with people in remote locations. Everything works as it should, and that's impressive with all the variability that our company requires from it.

What do you dislike?

However, Netsuite is cumbersome and tedious. There aren't built in ways to streamline activities like entering hours, and entering multiple hours for various projects becomes an exercise in clicking. Netsuite can also be incredibly finnicky. This is the other side of the coin to embracing variability; but often the entire system breaks down when one box is left unchecked.

What business problems are you solving with the product? What benefits have you realized?

We use Netsuite primarily for sales and for accounting purposes. It keeps track of everyones' billable hours as well as sales endeavors. It is used as a contact database and historical database for sales and previous jobs.

0 of 0 found this helpful.
Helpful?
NetSuite review by <span>Sivakami K.</span>
Sivakami K.
Validated Review
Review Source

Customization as per need

Reviewed On
Validated Review
What do you like best?

You can build reports as per the needs of the organization. Access from any place, any time. Further, one can customize the forms as per need and suited for organization growth. Also, it helps you to connect the various functions of the organization under under one roof.

What do you dislike?

After Sales support is not adequate. During implementation, one becomes aware of the additional changes / modifications required in the ERP , at that time the support given is not adequate.

Recommendations to others considering the product

Please make sure that the pre GO LIVE period is used effectively to ensure all necessary changes are incorporated. Also after sales support to be specified very clearly in the contract.

What business problems are you solving with the product? What benefits have you realized?

We have tried automating our financial reports which has helped in reducing manual intervention

0 of 0 found this helpful.
Helpful?
NetSuite review by User in Computer Software
User in Computer Software
Review Source

Director of Sales and Marketing

Reviewed On
Validated Review
Verified Current User
What do you like best?

A complete history of all sales opportunities and my active sales pipeline is managed in one place. Everyone involved with sales can access the same information and keep track of ongoing activity. My "Contact Us" web form is also linked to NetSuite, creating new leads on the fly.

What do you dislike?

Reporting is a bit clumsy and support is minimal.

What business problems are you solving with the product? What benefits have you realized?

We have addressed how to manage our sales pipeline, track contacts, archive contracts, and pass off new clients to our project management team who also use NetSuite.

We have reduced the need for too many people to be involved and now keep the workflow simple.

0 of 0 found this helpful.
Helpful?
Kate avatar
Kate from G2 Crowd

Learning about NetSuite?

I can help.
* We monitor all NetSuite reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.