What do you like best?
Nexmo API covers an extensive geographical area providing a reliable SMS- based service
It is a telephony service with easy integration feature. It not only records your calls but also converts text into voice. It has feature of call control with a complex voice network covering 23 languages.
Nexmo uses Voice API which can be implemented in the existing system of a user. Moreover, its inbound messages are always free. A user only has to pay for that inventory of numbers on which these SMS is sent.
What do you dislike?
Firstly, a confirmation is required whether SMSs are sent to different networks or not.
Secondly, if a message is sent to numbers present in the NDNC (Indian Authority) list they will be blocked completely. All messages sent after 9pm will be queued up in India. Lastly, it is difficult to determine parameters in sending an international SMS.
Recommendations to others considering the product
Nexmo is a very good option to go for SMS solution as it offers you free inbound messages.
What business problems are you solving with the product? What benefits have you realized?
Its benefit is that Nexmo has designed an infrastructure platform to suit our needs. With a consistent response time we pays only for what we actually uses. We don’t had to change anything in our IT infrastructure and configurations to fit Nexmo’s APIs in our system.
Also whenever there is a high traffic, Nexmo automatically assigns the SMS in queues and then change the carrier route to make it fast.
One of the best things I found with Nexmo was the support team they have.