Implementation took over 6 weeks. After 6 weeks, we were told it was ready to go, then you have to go thru all kinds of training. After the training, when we tried to use the software, found out that the implementation was not complete! We were unable to pull in credit card transactions and they told us that we needed to use a different service to do that. They "plugged" in the different service and then instructed us that we needed to finish the implementation! After they wouldn't finish the implementation, I canceled the account and they wanted to charge me $585 for a service that we never used! Not one expense report was ever created, submitted or exported to QB! We had high expectations for them! Expensify is the way to go if you don't mind the long response time from tech support!
Aside from all of the implementation problems, the product is very confusing to use and you will find yourself watching training videos over and over again to try and get it.