What do you like best?
As a dentist, I enjoy that I can easily transition from Dentrix to NextGen to check my patient's medical history, including diagnosis list, medications, allergies, and labs, within seconds. This way, I can avoid having to obtain a time consuming medical consult for something as easy as locating an A1c value.
What do you dislike?
Sometimes the software is a little faulty, for example, it's tough to locate patients with similar birth dates and/ or social security numbers. Also, it's a little unclear sometimes if a patient is not a patient of record.
Recommendations to others considering the product
Definitely a must have for those who are dentists
What business problems are you solving with the product? What benefits have you realized?
As mentioned above, it is much more convenient to have all the medical information at my finger tips so that I can minimize medical consults and shorten the number of wasted appointments for patients (and for the practice).