What do you like best?
Very user friendly. Easy application and navigation throughout configuration. Patient portal; billing and appointment scheduling easy to setup.
Customer service is very helpful
What do you dislike?
Clicking, check boxes. Takes a bit longer to check boxes to get through the coding.
Recommendations to others considering the product
I would highly recommend this product. The software is very easy to setup.
Support is very reliable and fast. Continuosly improving and bringing new templates. The more you utilize it's features, the better outcomes you will have.
Make sure you have a test environment that matches your production environment to test the updates.
Overall, the product meets the company needs.
What business problems are you solving with the product? What benefits have you realized?
Impacted the daily operations in positive manner by enabling the workflow to benefit both, clinic support and patient communication. Choice of templates and of customization based on the business needs and daily operations