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NGP VAN

4.1
(25)

NGP VAN is a technology provider to Democratic and progressive campaigns and organizations, offering clients an integrated platform of the best fundraising, compliance, field, organizing, new media, and social networking products.

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NGP VAN Reviews

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Showing 26 NGP VAN reviews
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NGP VAN review by Elle H.
Elle H.
Validated Reviewer
Verified Current User
Review Source

"So many holes in the fabric..."

What do you like best?

The voter database is updated frequently from the NE Secretary of State. But unfortunately not frequently enough. Too many times over the years have I called a number and spoken to a widow or widower. Or called the same constituent lead only to have my eardrums almost blown because it's still a fax after years? How hard is it to update the database from canvasser feedback about call disposition?

What do you dislike?

No note writing capability in the OpenVPB platform. Votebuilder offers a notes field.

Recommendations to others considering the product

R Votes is far more antiquated. NGP VAN seems to be the only viable option.

What business problems are you solving with the product? What benefits have you realized?

Benefit is easy connection with voters. When they are reached.

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NGP VAN review by User in Political Organization
User in Political Organization
Validated Reviewer
Verified Current User
Review Source

"Gets the job done"

What do you like best?

Virtual phone banks are just life savers. Being able to have everything you need in one place when on the phone with people is absolutely priceless. Also cutting turf for canvassing/ building maps is easy and great.

What do you dislike?

If you are pulling people based on models, they are not always super helpful. Of course, statistical models are inherently not perfect, but sometimes you need HUGE volunteer/staff capacity to actually touch all the people that you pull based on models. This is not NGP VAN's fault per se, but I wish they were a little more helpful. It's also sometimes hard to work with State Voices, who runs c3s use of the VAN.

What business problems are you solving with the product? What benefits have you realized?

Civic engagement! It's not great at identifying brand new people to engage in high-level ways (ie new volunteers), but it's perfect for very broad outreach. It's also helpful for volunteer management of people you already work with.

What Political Campaign solution do you use?

Thanks for letting us know!
NGP VAN review by Keara F.
Keara F.
Validated Reviewer
Verified Current User
Review Source

"Critical for campaign workers"

What do you like best?

NGP VAN is a crucial tool for any campaigner or organizer to track voter contacts, volunteer recruitment, and fundraising information. It is an excellent tool for multi-member campaign teams who can span wide geographic ranges.

What do you dislike?

Sometimes mycampaign is clunky - there are better SEOs like Salesforce that help you seamlessly schedule appointment and track client interactions, but it is helpful that the platform is all in one place.

What business problems are you solving with the product? What benefits have you realized?

NGP VAN is THE tool for managing your field campaigns. It updates in real time, helps to track IDs and target campaigns, and ultimately sets you up to win.

NGP VAN review by User in Political Organization
User in Political Organization
Validated Reviewer
Review Source

"The best option but still flawed"

What do you like best?

NGP is the best way to run a campaign. It is the backbone to everything I do as an organizer, and the campaign motto is often "if it isn't in VAN, it isn't happening." I think it is relatively user friendly, a wonderful way to organize a campaign, and a powerful tool for event planning and large-scale field work.

What do you dislike?

NGP VAN does many things very well, but it could benefit from talking to the people who use it and asking them what they need. For example, data entry is not easy to do. Similarly, the default options when searching for people, looking at data, or making events are never the options real people would use, and there is not an easy way to save the correct options as the default.

What business problems are you solving with the product? What benefits have you realized?

My entire job is basically scheduling, calling, and organizing people with VAN. Nothing we do in the field part of my congressional campaign would be possible without VAN.

NGP VAN review by David Z.
David Z.
Validated Reviewer
Review Source

"NGP VAN for organizing and volunteer recruitment"

What do you like best?

I was able to verify voting locations as well as target specific locations for canvassing. Also with the information gathered it made it more streamlined to cut turf.With the input functions for canvassing results could easily see totals and percentages individually or across the region(s).

What do you dislike?

It was frustrating that for lower levels of access that you don't have the export capabilities for mail merging. Also, many of the people in the database didn't match with the search criteria, this may have been from faulty input and not a VAN issue.

Recommendations to others considering the product

Pay close attention to details and ask questions during tutorials/orientation. Inevitably you will learn a lot on the job but a basic overview is necessary.

What business problems are you solving with the product? What benefits have you realized?

I can easily design a search with filters to Target specific demographics and engaged individuals.

NGP VAN review by Steven M.
Steven M.
Validated Reviewer
Verified Current User
Review Source

"All the features, none of the simple workflow"

What do you like best?

I like how specific I can get regarding entries - the multitude of fields, the exactness of entries -- and I like how easy it is to see contact history with someone.

What do you dislike?

I absolutely hate the search functions. The workflow is so awful, if my boss tells me "pull a list of donors, in the Bay Area, who've given $250+ in the last two cycles" it is like reaching around in the dark. Especially in the old NGP, but in both -- I have to try 5 searches, because it's not intuitive, until I finally get something I can use. There should be a descending tree workflow to searches, like this but not this, plus this etc.... If NGP had a search workflow akin to NationBuilders (who's software I honestly can't stand) it would be perfect.

Recommendations to others considering the product

Do not get cheap and be okay with your client's campaign using the old NGP software. Make sure it's the NGP2 edition. Your life will be easier.

What business problems are you solving with the product? What benefits have you realized?

It keeps everyone on the same page. Everyone can see what's happening in real time.

NGP VAN review by User
User
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"As good as its users"

What do you like best?

Van relies on a multitude of voter info to pertain the most relavant of campaigns for them. You can then compile lists of relevant voter databases to support your script.

What do you dislike?

Users can update voter databases with inaccurate information. Its up to responsible users to correct the database upon discoveries of immaculate information.

Recommendations to others considering the product

You can't break van. Its already peripetually breaking and it's up to you to fix it.

What business problems are you solving with the product? What benefits have you realized?

I am constantly making van more effective each time I update a voters information and I help the action fund I'm part of by increasing their voter files when I identify voters that support our csuses.

NGP VAN review by Consultant
Consultant
Validated Reviewer
Verified Current User
Review Source

"Every campaign's bread and butter"

What do you like best?

VAN is the primary voter contact tool for any Democratic campaign. It's fully integrated with a mobile canvassing app called MinIVAN, that lets volunteers pull up data on voters, knock on their doors, while syncing that data back to the campaign database in real time. It's unbelievably good software.

What do you dislike?

I don't really dislike too much about it.

What business problems are you solving with the product? What benefits have you realized?

Volunteering for the Doug Jones campaign in Alabama, we were in an uphill battle against the Republican party. NGP VAN, and its miniVAN app in particular, helped us contact hundreds of thousands of voters in a very short time.

NGP VAN review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Good Membership Organizing Tool"

What do you like best?

I like that it is easy to track membership involvement, create a searchable calendar of events, and create phone banks that are specific to targeted populations.

What do you dislike?

I haven't found a way to have multiple tools open at the same time. For example, information about a member and the event screen.

What business problems are you solving with the product? What benefits have you realized?

It has really produced the ability to grow membership for our grassroots organization at the national and local level seamlessly. This has also proven instrumental in obtaining data regarding the percentage of invited vs attended members to our events.

NGP VAN review by Administrator in Political Organization
Administrator in Political Organization
Validated Reviewer
Verified Current User
Review Source

"Best campaign software out there"

What do you like best?

VAN is the best tool out there when it comes to making field more effective by integrating grassroots voter contact with technology. Its smart canvass tools, the VPB and MiniVAN, allow volunteers to spend more time on the doors and on the phone while simplifying data entry (and reducing the time it takes to a matter of seconds). VAN has a great user interface that makes it easy to use for any volunteer.

What do you dislike?

There are a few things that could be improved with VAN. First, a more profound integration between social media & digital advertising and its CRM tool would be an incredible bonus. Second, certain tools within the system such as report formats and form letters (without NGP) are clunky and could be improved.

Recommendations to others considering the product

It is a great product for any grassroots campaign.

What business problems are you solving with the product? What benefits have you realized?

VAN has helped us win an election and empower volunteers and campaign managers all across the country. It has allowed us to collect more data and build more powerful models.

NGP VAN review by Trent R.
Trent R.
Validated Reviewer
Review Source

"Used for political campaigns "

What do you like best?

NGP Van was a full source software that provided the needs for all of my clients and successfully helped me address their needs. What I liked best was being able to rely on NGP for just about everything I needed for fundraising efforts. It is a high tech software that is necessary for any political fundraisers.

With NGP I can do everything for my client without leaving the program; serve all their needs at the same time. I also think NGP has a great tech service and has been helpful in resolving many of the issue sI have some across. I also appreciate how flexible the hours they have expecially in times to submit forms.

What do you dislike?

I dislike the complexity of the program. it is hard to use at first and not very user friendly at first glance. I attempted to self teach the program to myself, and could not. I had to ask a friend to show me how to use the program. My other dislike is with the call sheets, and the limited options. It is frustrating that we cannot create our own call sheet that can specifically meet the needs of our clients.

Recommendations to others considering the product

It is a great program to use but you need to use customer service when/if you have questions, they are very helpful.

What business problems are you solving with the product? What benefits have you realized?

The business problems I am working on a re specifically tied to the needs of my clients, which is building a clients fundraising network.

NGP VAN review by Alisha R.
Alisha R.
Validated Reviewer
Review Source

"Great data, improving interface"

What do you like best?

NGP corners the market on best voter data and is a great tool for any campaign. Their website and communication tools have seen a vast improvement over the years and are relatively easy for new users to understand and use successfully.

What do you dislike?

NGP has somewhat of a monopoly on voter data and their user packages are priced way too high especially in a state that has campaign finance laws that limit the amount of money raised and spent on a campaign.

Recommendations to others considering the product

If your campaign has the financial resources then you should definitely purchase it! You can't beat their data!

What business problems are you solving with the product? What benefits have you realized?

We use extensive voter data to target voters on a campaign, whether it be for door-to-door canvassing or direct mail outreach. NGPs data is far and above the cleanest most up-to-date voter data on the market.

NGP VAN review by Allison W.
Allison W.
Validated Reviewer
Verified Current User
Review Source

"NGP used by finance committee for Congressional race"

What do you like best?

NGP allows us to keep all of our donors organized.

What do you dislike?

The software does not catch many duplicates

What business problems are you solving with the product? What benefits have you realized?

Keeping track of donations and donor information.

NGP VAN review by Consultant in Marketing and Advertising
Consultant in Marketing and Advertising
Validated Reviewer
Review Source

"Powerful tool for campaigns"

What do you like best?

NGP VAN's VoteBuilder platform is a sophisticated, state-of-the-art method for tracking interactions with voters. Depending on what data your campaign has access to, VoteBuilder makes it possible to target voters most likely to support your campaign and then to track every interaction you have with them.

What do you dislike?

There are limitations to their database and the data that you have access to depends on what you purchase.

The system can be a little confusing for new users to learn, but that's mainly because it is so feature-rich.

Recommendations to others considering the product

It really is the gold standard for democratic campaigns. I believe, however, that part of the agreement means they get to keep any data your campaign harvests. It's worth investigating that if ownership of your data is a chief concern.

What business problems are you solving with the product? What benefits have you realized?

VoteBuilder makes it easy to create targeted lists for phone banks or door-to-door canvassing. You can target voters based on their party, voting history, age, gender, specific issues they've indicated are motivating factors, and more. Additionally, you can create and assign codes specific to your campaign -- attendance at a certain event, answer to specific questions, etc.

The result is an exponential improvement over simply flipping through the phone book. Your campaign saves time and energy by focusing efforts on the right voters. And it enables you to track these voters over time, staying in touch up to election day.

NGP VAN review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Used it for inputting political research and assisting with call time, along with data input."

What do you like best?

I like that everything is available through one platform. Through NGP Van I can create emails, track donor information/history, print call sheets and do just about everything I need to, to help a client succeed financially. It's great being able to go to one platform for everything. When I first started using the program, I self taught myself most things.

NGP Van has one of the best tech support systems and training systems that I have used. If I ever was confused or having issues, their tech support was extremely reliable in helping get the issue resolved.

In addition, I enjoy the updates that were made between NGP Van 1 and 2, especially with the Group codes and attributes that appear with automatically when inputting contact information.

What do you dislike?

When first using NGP Van, it can be extremely confusing but the tech support is there to help with that. My main frustrations came with the search features for contacts. I think their needs to be more options of the way you can look up contacts and also select them so you can easily create news lists and groups by searching. This is small thing and is has not caused me to dislike NGP Van but it could be changed.

My other issue is the options of Call Sheets. For my clients, it would be nice to be able to create my own specific Call sheet formula instead of using pre-selected options. Or if that is not feasible, it would be nice to be able to make a request for a format of call sheets. Clients all have very different needs and preferences, and by being able to create a call sheet that fits that it will help me better serve their needs.

Recommendations to others considering the product

This is a great program if you are looking for a platform that you can do the majority of your fundraising and networking through-all in one is the best feature about this software.

What business problems are you solving with the product? What benefits have you realized?

i use NGP VAN mostly for assisting clients in fundraising efforts and managing political campaigns. The largest benefit is having everything through one platform and database and being able to use it for just about everything.

NGP VAN review by Consultant in Broadcast Media
Consultant in Broadcast Media
Validated Reviewer
Verified Current User
Review Source

"Great for every aspect of database needs on political campaign"

What do you like best?

The ability to have contacts, households, and contribution information sortable. Reporting feature is great as well

What do you dislike?

I wish it was more shortcut friendly. When I am entering 50+ checks at one time, it'd be nicer to be able to fly through using my keyboard more than the mouse.

What business problems are you solving with the product? What benefits have you realized?

Contribution organizing and data keeping.

NGP VAN review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Campaign Field Organizer"

What do you like best?

When used for a campaign, the system provides a lot of information and capabilities, but can be cumbersome to use, especially for new users. There are other products that are easier to use.

What do you dislike?

The system can be extremely cumbersome and is expensive for small campaign organizations that don't need all the features.

What business problems are you solving with the product? What benefits have you realized?

This system was used on a political campaign. The reason it was selected was for its ability to integrate accounting and basic field functions. For a large campaign it is worth it, but for small, local campaigns it is too expensive and too burdensome.

NGP VAN review by Administrator in Political Organization
Administrator in Political Organization
Validated Reviewer
Verified Current User
Review Source

"The only way to organize. "

What do you like best?

As the preeminent liberal political organizing suite, NGP VAN is outstanding!

What do you dislike?

Frequent updates means a constant learning curve. But the updates make the service better.

Recommendations to others considering the product

Knowledge is power.

What business problems are you solving with the product? What benefits have you realized?

NGP VAN is the foundation of our operation. We couldn’t function without it.

NGP VAN review by Consultant in Political Organization
Consultant in Political Organization
Validated Reviewer
Verified Current User
Review Source

"Headed in the Right Direction"

What do you like best?

The ease of campaign finance reporting is great with this service, however, it's very easy to make duplicates of contacts.

What do you dislike?

Easy to duplicate contacts and there is a limit to how many sections you can pull when generating reports.

Recommendations to others considering the product

There are other platforms that you could use, but NGP VAN is the most cohesive for the money.

What business problems are you solving with the product? What benefits have you realized?

It's a lot easier to keep track of pledges and donations. One of the easiest campaign platforms to use.

NGP VAN review by User in Political Organization
User in Political Organization
Validated Reviewer
Verified Current User
Review Source

"Pricey but strong"

What do you like best?

Very powerful set of tools for calls, emails, and a database.

What do you dislike?

Their website tools are lacking. Also, its social media integration is poor--the features either aren't there or aren't user-friendly. Searches are also unnecessarily complicated.

Recommendations to others considering the product

Expensive but worth it if you use all the tools.

What business problems are you solving with the product? What benefits have you realized?

Email, donations, website pages, and CRM.

NGP VAN review by Megan B.
Megan B.
Validated Reviewer
Review Source

"NGP VAN review"

What do you like best?

Easy to navigate and make changes within the database.

What do you dislike?

Hard to consolidate multiple entries (ex. donors).

What business problems are you solving with the product? What benefits have you realized?

We used ngp van during a political campaign. We were able to handle information from over 70k constituents. It was great for working with large amounts of data.

NGP VAN review by Consultant in Public Relations and Communications
Consultant in Public Relations and Communications
Validated Reviewer
Review Source

"NGP VAN"

What do you like best?

Mini VAN. It makes canvassing much easier and streamlined. It also ensures you don't lose data due to weather or lost paper.

What do you dislike?

The duplicated contact information. There are a lot of profiles that are useless and take up space and time.

What business problems are you solving with the product? What benefits have you realized?

Finding what voters are interested in within a give geographical location. It gives you a chance to contact those you need but it takes time to sort through the useless, raw data.

NGP VAN review by Consultant in Philanthropy
Consultant in Philanthropy
Validated Reviewer
Review Source

"Target voters. Raise money."

What do you like best?

There are models available to overlay on the voter file. Great integration for phone banks and minivan for canvassing is getting better and better. Good integration for fundraising and field.

What do you dislike?

Clunky format. New users have a tough time slicing targets from big lists.

What business problems are you solving with the product? What benefits have you realized?

Voter files used to be excel sheets (if you were lucky) from the clerks / secretaries of state. NGP VAN changed all that.

NGP VAN review by User in Civic & Social Organization
User in Civic & Social Organization
Validated Reviewer
Review Source

"Works well but is expensive"

What do you like best?

I like that there is a lot of space for multiple contacts.

What do you dislike?

The site itself is very slow, and very costly.

What business problems are you solving with the product? What benefits have you realized?

I have used it for emails, volunteers, contact data storage, and organizing

NGP VAN review by Administrator in Political Organization
Administrator in Political Organization
Validated Reviewer
Review Source

"VAN"

What do you like best?

Hate or love VAN it has voter outreach down to a science.

What do you dislike?

It can at times be glitchy and redundant..

What business problems are you solving with the product? What benefits have you realized?

Running targeted and micro targeted outreach.

NGP VAN review by User in Legislative Office
User in Legislative Office
Validated Reviewer
Review Source

"Campaign experience"

What do you like best?

Very user friendly software and very interactive

What do you dislike?

Nothing to dislike about this software it is great

Recommendations to others considering the product

It is very useful

What business problems are you solving with the product? What benefits have you realized?

Organization in a campaign

Kate from G2 Crowd

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