NICE inContact

NICE inContact

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3.7 out of 5 stars

Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

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What is NICE inContact?

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NICE inContact Details Provided by: Chandler G.

NICE inContact Details Provided by: Chandler Galt

Digital Marketing & Demand Generation Expert
Website
www.incontact.com

NICE inContact Screenshots

About NICE inContact

Exceptional customer experience doesn’t happen by accident–you need the contact center tools and integrations to help achieve your goals. That’s why we’ve built a complete platform that intelligently routes all of your customer interactions, integrates with leading CRMs, helps you schedule and improve your workforce, and analyze trends. And with inContact, voice quality is backed by the industry’s only voice quality service level agreement (SLA).

Through a powerful combination of our technology, people and partners, we help organizations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centers to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud.

How do you position yourself against your competitors?

Nice inContact offers the only complete cloud contact center solution in the market today. Recognized as a leader by five major analyst firms, our software is helping organizations around the world improve their customer experience with a unified suite of omnichannel routing, workforce optimization, analytics, and voice as a service – delivered on an enterprise-grade open cloud platform.

Vendor
NICE Systems
Company Website
Year Founded
1986
Total Revenue (USD mm)
1015
HQ Location
Ra'anana, Israel
Ownership
NASDAQ: NICE
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
5413
Twitter
@NICE_Systems
Twitter Followers
76
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