The new Group Email and Email Tracking are fantastic. I can now select a group of contacts and send them a "persoanlised" email direct from Nimble. This is NOT using a 3rd party like MailChimp. The great thing is it tracks who opens it and who clicks on the links.
This is great for even single emails for sending a proposal as wells as may an invitation to an event.
The new facility also allows you to create different templates. Again this allows for customisation of emails.
Then there are features that have been around a while which are also awesome.
The Nimble Chrome Smart Widget makes this CRM really standout from the crowd. Providing you are using Chrome as your browser then you can see the all details of a contact in your CRM and contact them with out being in Nimble!
And if they are not in Nimble? You click a button and add them to it. You are still not in Nimble. Really working in a CRM and not being in it takes some getting used to.
Nimble enables me to see my calendar, email, standard CRM stuff, deals and social media posting and streams in one place. I have used and sold some of the major CRMs. However, Nimble is the only CRM where I spend nearly 100% of my office time in the CRM system.
Why, I can send and receive emails, send messages via Twitter, make posts, schedule posts, manage my sales pipeline, create call lists.
You can integrate to 3rd party apps like MailChimp, and a heaps of appllications.
It is easy to use, its affordable and if you need tech support the Nimble team is fast at responding.
The email is a bit basic in that you can't choose a lot of folders. It also has limited formatting tools unlike MS Outlook. The calendar is also a bit basic.
However, I use both the calendar and email tools for most purposes. The other benefits far outweigh these aspects.
For businesses wanting get staff quickly using a CRM then Nimble is very easy to set-up and use. I know of seniors using Nimble very happily with little training.
If your team uses social media to link with prospects, customers and contacts then Nimble is a must.
For me the problems solved are seeing the maximum information about a person quickly and easily and adding people to my Nimble CRM at a click of button. It saves me a lot time.
The Smart App in the browser and addin to Gmail saves me so much time in being able to update information PLUS send messages, set tasks, follow-up, deals, tags.