What do you like best?
Clean and intuitive. Rapidly evolving. Ninja fits the way we do business and the team has been great to work with since the beginning.
They have a solid road map and are continually working to improve the product.
Implementing new features and integrations has been incredibly easy. They do a great job of making it easy for us.
We were an early adopter and have watched Ninja RMM grow. It's a great product and it's gaining momentum quickly.
What do you dislike?
Nothing yet. I don't say this lightly. We used to deal with various issues when we used other RMM products. With Ninja, we set it up and went back to work.
We do change things as new features are included, but normally we don't have to do much once our policies are set.
Recommendations to others considering the product
I highly recommend trying it.
What business problems are you solving with the product? What benefits have you realized?
Ninja has simplified our endpoint management drastically.
It has a great and growing feature set with integrations that fit our business.
As this product has continued to evolve, we have become more reliant on it for that single point of management we need. It has the features that matter across our client base.
Simply put, it just works. We have so few issues with our managed customers, our techs are now easily handling 20% more endpoints than with our prior system.