This product is great to centralise all your processes and documents. There are different access levels, based on the needs of the user. It has an excellent reporting system, that can be printed in a nicely presented document, or it can be exported to excel for manipulation of the data etc.
I have been using ProMapp for 2 years now, and I'm very impressed with the ease of use. Another excellent feature is that you can set review dates, to ensure that your processes are always kept up to date. ProMapp allows us to be ISO9000 accredited.
As a Service Delivery Manager in the transport sector, I would highly recommend this software to anyone looking to improve their process management.
We wanted a system where staff could be more engaged in processes, and provide critical feedback for change. And to also have a centralised system that can be accessed from anywhere.
Centralised processes & documents, that can be accessed online.
Staff engagement in processes, through providing feedback and improvement suggestions.
Different access levels, based on user roles.
Ability to share processes with stakeholders, before approval and publishing.
Excellent reporting system, with the ability to export to Excel (.csv) or PDF.
A useful dashboard, keeping you up to date with process changes & improvements etc.