Help the communities most affected by the California wildfires in only a few minutes. We'll donate $10 for every review you submit.

ObservePoint

3.5
(1)

ObservePoint DataAssurance technology not only validates your digital data, but looks for data collection gaps that exist across your entire website.

Work for ObservePoint?

Learning about ObservePoint?

We can help you find the solution that fits you best.

ObservePoint Reviews

Ask ObservePoint a Question
Write a Review
Filter Reviews
Filter Reviews
Ratings
Company Size
User Role
For Category
Industry
Showing 1 ObservePoint review
LinkedIn Connections
ObservePoint review by Administrator in Health, Wellness and Fitness
Administrator in Health, Wellness and Fitness
Validated Reviewer
Verified Current User
Review Source

"Implementing ObservePoint"

What do you like best?

The ability to set up audits and simulations based on our specific needs. You can set up custom business rules and monitor tag values to ensure things are functioning as designed. You get a lot of site data performance data as well as tag data that can be used to help optimize your site performance as well.

What do you dislike?

It seems like the tool functionality and back end was done before working on the front end UX. Simple things like alphabetizing options in a drop down and ability to manage and organize numerous audits or simulations was not implemented when we got the tool. There are several functions and abilities we would like to have that we do not. We have been told that must of them are in the road map for enhancements though.

Recommendations to others considering the product

The data you get from the tool is great, the tool lacks currently in ways to view and sort the data. For example, you get java script errors on a page level and how many per page, but you can't sort by error type. A lot of the functionality we are looking for that wasn't there, we were told that it was planned for future enhancements. I think for the money, the tool is worth the cost right now as is, you can get a lot of great data out of it and make it very specific to your business. I would just say to be prepared to face some frustrating limitations as the front end of the tool catches up to the back end.

What business problems are you solving with the product? What benefits have you realized?

Since implementing we have identified site issues like java script errors, page statuses and load times on a specific page level basis. We have set up audits to run pre and post release to look for newly introduced issues and we have used these audits as benchmarks for tracking progress across our properties. We have worked with our QA team to setup specific simulations to mimic popular customer flows through our sites to help ensure there are no issues for the paths our customers want to take. We run most of our simulations daily across several user agents to ensure widespread coverage for testing and we get e-mail notifications when things run successfully or fail. We have not fully realized all the benefits of the tool as we are still getting buy in from different user groups, but we have a good foundation in place now to move forward with value to the company.

Sign in to G2 Crowd to see what your connections have to say about ObservePoint

What Digital Analytics solution do you use?

Thanks for letting us know!

There are not enough reviews of ObservePoint for G2 Crowd to provide buying insight. Below are some alternatives with more reviews:

1
Google Analytics Logo
Google Analytics
4.5
(3,163)
Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.
2
Adobe Analytics Logo
Adobe Analytics
3.9
(416)
Adobe Analytics helps you create a holistic view of your business by turning customer interactions into actionable insights. With intuitive and interactive dashboards and reports, you can sift, sort, and share real-time information to provide insights you can use to identify problems and opportunities.
3
Mixpanel Logo
Mixpanel
4.2
(223)
Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.
4
Google Analytics 360 Logo
Google Analytics 360
4.2
(219)
Google Analytics 360 was built with large organizations in mind, with data that’s accurate, integrated, actionable, and fully supported by our expert account management and training teams. The Premium product addresses the needs of enterprise-level organizations that require scalability, integrations, and additional support.
5
Kissmetrics Logo
Kissmetrics
4.1
(146)
Identify, understand, and improve the metrics that drive your online business. Their actionable metrics tell you more than what happened. They also tell you who and why.
6
Heap Logo
Heap
4.3
(113)
Instant, retroactive analytics for web and iOS. No code required.
7
Amplitude Analytics Logo
Amplitude Analytics
4.4
(83)
Amplitude is an analytics solution built for modern product teams.
8
Woopra Logo
Woopra
4.3
(75)
Woopra is a real-time customer analytics service that delivers a comprehensive view of the customer to help companies create better experiences.
9
Pendo Logo
Pendo
4.7
(68)
Pendo helps product teams deliver software users love. Pendo captures product usage patterns and user feedback, and lets you communicate in-app to onboard, educate and guide users to value.
10
Matomo (formerly Piwik) Logo
Matomo (formerly Piwik)
4.1
(62)
Matomo (formerly Piwik) is the only analytics platform that gives you full control over your data and more.
Show more
Kate from G2 Crowd

Learning about ObservePoint?

I can help.
* We monitor all ObservePoint reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.