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Olark

4.3
(186 reviews)
Optimized for quick response

Olark - Talk with your customers now with beautiful, easy to install live chat software.

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Olark Features

Communication

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

92%
(Based on 84 reviews)

Notifications

Delivers notifications to both sides of the conversation.

87%
(Based on 82 reviews)

Targeted Emails

Sends automated emails to further engage clients and potential clients.

78%
(Based on 39 reviews)

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

n/a

Internal Use

Customization

76%
(Based on 72 reviews)

Conversation Archiving

Archives conversations in a separate location for later reference.

89%
(Based on 75 reviews)

Lead Development

Enables employees to denote potential customers.

81%
(Based on 53 reviews)

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

n/a

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

n/a

Customer Profiles

Allows for the creation of profiles for contacts and customers.

88%
(Based on 10 reviews)
Olark
4.3
(186 reviews)