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OmniGraffle review by Penny D.
Director of Art & Publications
Higher Education
Mid-Market
(201-500 employees)
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"Works for my basic needs"

What do you like best?

It was easy to get up and running with OmniGraffle. I needed a tool to diagram something at work, and since then I've used it many times to visualize information for others.

What do you dislike?

I haven't yet found anything I dislike about this product.

Recommendations to others considering the product

I would recommend this to anyone who needs to chart out a workflow. It's super customizable, I'm often finding new details I can add that improve whatever I'm creating. There are layers, and you can control many things pretty granularly. And it offers many different options while offering templates, which can be helpful to get started. Having a visual to support any idea or argument can be extremely beneficial and effective to achieving your goals.

What business problems are you solving with the product? What benefits have you realized?

I am able to visualize our work practices in a variety of ways. This allows increased understanding by the audience members by making something visual and easy to follow. We've used this for diagramming office structure to laying out communications plans across a year's timespan.

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OmniGraffle review by Dan C.
Small-Business
(11-50 employees)
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"The best diagraming tool on a Mac"

What do you like best?

Extremely quick. Easily customizable. Lots of shortcuts. Large community, Tons of templates.

What do you dislike?

Needs some polish when it comes the the user interface and shortcuts. There are also bugs, bugs, and bugs.

Recommendations to others considering the product

I would highly recommend Omnigraffle over most diagramming tools out there. I have tried many of them and in one way or another they have left me disappointed and have turned back to Omnigraffle. Once you learn how to outline with shortcuts the application becomes a breeze to use. Don't let the user interface deter you from learning this program. Take some tutorials and I guarantee you that you will never look back.

There are many useful stencils and templates that you can get for free to get you started. Once you have mastered how to use them it is very easy to start creating your own if you wish to. You can also import illustrator assets if you feel more comfortable creating vector assets in that program.

Omigraffle provides a range of export options as well so that you can produce jpegs, pngs, multiple page pdfs, and many more.

What business problems are you solving with the product? What benefits have you realized?

I am a user experience designer and I make diagrams, site maps, and user flows to realize client products. Omnigraffle is lighting fast. I am able to diagram a process during client meeting and have them approved by the end of the meeting. I also value the export options that allow me to produce artifacts for clients, managers, and developers.

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OmniGraffle review by Anthony P.
Project Manager
Architecture & Planning
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"A Powerful Data Mapper for the Mac"

What do you like best?

The program comes with templates and the ability the manipulate the data to varying degrees of complexity. The app works across all desktop and ios platforms which is a great when having to make final tweaks to a presentation and not at your desk.

What do you dislike?

Too many menus to do initial quick and dirty layouts. It would be nice to have a very simple set of tools to create mind maps and connectivity. When starting on a project or idea, the data comes quickly and this format wants to be more structured. This lends itself to final presentation work.

Recommendations to others considering the product

excellent tool for presentations and mind mapping

What business problems are you solving with the product? What benefits have you realized?

We mind map everything we do, from the initial task, processes, etc. The product is also used to create various charts we use in presentations.

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OmniGraffle review by Amik A.
Senior Designer
Internet
Enterprise
(10,001+ employees)
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"Omnigraffle Still #1 for Wireframing"

What do you like best?

Omnigraffle allows me to move faster than any other piece of software to quickly map out ideas.

What do you dislike?

The output is still not as beautiful as it could be - there should be more tools to allow for beautiful templating so additional software is not needed to create presentation quality artifacts.

Recommendations to others considering the product

Use Omnigraffle for rapid thought mapping and wireframing - but you might want to switch to another piece of software if you need to make client presentations.

What business problems are you solving with the product? What benefits have you realized?

Wireframing and mapping out user flows has been the #1 benefit of using Omnigraffle. No other piece of software does a better job or allows me to work as efficiently.

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OmniGraffle review by Gillian L.
Vice President, Managing Director
Marketing and Advertising
Small-Business
(11-50 employees)
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"Visio for Mac"

What do you like best?

Super easy to use for non-design folks to visualize information in alternative ways. They're pretty diligent about continuous updates and enhancements to make the software more applicable for new uses.

What do you dislike?

There have been times when the updates have changed the fundamental way you use the software and I've had to take some time to teach myself the new functionality before jumping into a time-sensitive assignment.

What business problems are you solving with the product? What benefits have you realized?

I use Omnigraffle primarily to illustrate processes and for web development. I am an account person at an ad agency but am able to contribute significantly to the creative process by using this tool for site maps and wireframes.

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OmniGraffle review by Richard R.
Applications Engineer
Enterprise
(1001-5000 employees)
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"Mac users needing an alternative to Microsoft Visio, this is it!"

What do you like best?

Quick loading and intuitive. The ability to import Visio files is a definite plus! Laying out line drawing for systems I build, this is an excellent alternative to the mainstream Visio on Windows machines.

What do you dislike?

Visio imports can sometimes be imported incorrectly resulting in misplaced points and lines. This can be fixed with a little time, but ultimately it would be nicer if the imports went smoother.

Recommendations to others considering the product

For Mac users needing a solution for diagraming and flowcharting, Omnigraffle is the one to get.

What business problems are you solving with the product? What benefits have you realized?

We utilize Omnigraffle for creating quick line drawings for upcoming installations of network and AV systems which in turn are given to our CAD operator that uses them to create the official drawings.

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OmniGraffle review by Brielle M.
UX Architect
Computer Software
Small-Business
(2-10 employees)
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"Omnigraffle Principal Wireframe Software"

What do you like best?

Omnigraffle is simple to pick up and use. I like the ability to quickly create and gauge different level fidelity of wireframes in one software. A wide variety of wireframes libraries to get started with for mockup and quick and dirty prototypes.

What do you dislike?

Minimal ability to create live wireframes or linked prototypes in the versions I have used. Occasionally, find a confusing error in the UI when looking to change a style of an object.

Recommendations to others considering the product

Think of how you will share wireframes with clients, stakeholders, and teams. If you need to create prototypes or illustrate specific user interactions you may need to find a prototyping tool like Invision in addition. It's an industry standard so it's still a great software to go with.

What business problems are you solving with the product? What benefits have you realized?

Generally, need to link a series of medium to high fidelity wireframes in order to show the flow of a specific user goal. I find it effective in communicating the goals without indicating to a overall look and feel.

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OmniGraffle review by Liza P.
Small-Business
(11-50 employees)
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"Quick and easy roadmap and graph creation"

What do you like best?

what I like the most about this tool is that it takes no time for me to prepare a good graph to add some visual support to team meetings as well as make changes during the meeting itself

What do you dislike?

it is pretty basic tool, easy to learn for people who are not necessarily on the design team, but still need some visualization of the ideas

What business problems are you solving with the product? What benefits have you realized?

perfect for diagramming and digital illustration made painlessly simple

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OmniGraffle review by User in Higher Education
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"Best diagramming and graphic design tool for Mac"

What do you like best?

Graphic interface: elegant looking & super easy to use;

Software stability: vert good, more stable than similar softwares;

Output: nearly all formats, easy to use.

What do you dislike?

The charge (99 for standard, 199 for pro) is a bit higher than similar softwares, and iOS softwares charge separately.

Recommendations to others considering the product

If you are using Mac computers, definitely consider using this rather than i.e. the Axure RP, Balsamiq Mockups or the Pencil Project. Omnigraffle is Mac platform only, and it really specializes the benefits of the platform.

What business problems are you solving with the product? What benefits have you realized?

When teaching statistics, we need to create flow charts for the students, so that they can navigate through using what tests/methods for specific case of data analysis. Omnigraffle creates amazing-looking graphs that can be easily modified, and you can export them in nearly any form. Collaborating with other teaching crew is easy as well.

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OmniGraffle review by User in Computer Software
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"Great Documentation Tool, Does Have it's Quirks..."

What do you like best?

Omnigraffle is a great tool for creating documentation, flow charts, and box/arrow diagrams. It has a variety of tools that are geared towards that usage, and they seem to do the job well.

What do you dislike?

The program has quite a bit of quirks and bugs that make regular usage rather frustrating. Strange workflows and counter intuitive design seem to bog down the program and make it somewhat frustrating to use, however. Additionally, it doesn't seem to play nice with other programs, such as Sketch or Photoshop - so passing elements back and forth can be annoying. Lastly, the program seems to be stuck a bit in the stone-age as far as pushing forward with popular trends.

What business problems are you solving with the product? What benefits have you realized?

We've created many multi-page client deliverable documents or presentation decks using omnigraffle. For that use, the program can be very beneficial. There are a variety of tools that make creating documentation-style components and page elements very easy (for example, wireframe annotations, flow charts, box and arrow diagrams, information architecture visualizations).

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OmniGraffle review by Jie F.
Business Consultant
Media Production
Small-Business
(2-10 employees)
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"Best for Data Mapping; Ok for Wireframing"

What do you like best?

This program is flexible and robust! I love creating mindmaps and Omnigraffle has every tool and temple that i have ever needed, standard.

What do you dislike?

I think the UI is a bit cluttered. I know that the more robust software is, the clutter tends to go up, but I think more can be done to make things a little less stressful at first sight.

Recommendations to others considering the product

When it comes to Diagrams look no further. Yet, I believe that Sketch defeats Omnigraffle when it comes to wireframing for moblie devices, especially if you think more artistically than technically.

What business problems are you solving with the product? What benefits have you realized?

The best Visual Diagramming tool

Robust options and templates

Layer management for mindmaps

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OmniGraffle review by User in Hospital & Health Care
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"The best design tools for developers who have no background in graphics design"

What do you like best?

Omnigraffle is an amazing graphic design tool for layout, UI, diagrams, and for creating technical manuals and instructions.

What do you dislike?

The only thing that I don't like about just like other excellent product for Omni Group is that it is not available for Windows.

Recommendations to others considering the product

OmniGraffle is an extremely productive tool for all areas of your organization when it comes to creating various types of visual representation of your projects, concepts, designs, and UI for the mockups of the software/applications/systems that your team is developing.

What business problems are you solving with the product? What benefits have you realized?

All sorts of tasks that require diagramming, manuals, quick prototyping, and wireframing. This is an all in one solution. It also interacts very well with professional grade image editors like Photoshop and Affinity Photo.

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OmniGraffle review by Frank M.
Berater
Information Technology and Services
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"Solid tool for charts and wireframing"

What do you like best?

The OmniGraffle is one of the best and most powerful tools by the Omni Group. It wonderfully helped me to draw graphics for my software development projects as well as for presentations. It contains everything I want and especially the simple snapping and alignment directly during the moving or resizing of the objects makes it easy to create aesthetic drawings.

What do you dislike?

Sometimes the UX is not very intuitive. But that's a result of the great amount of features. Additionally the retrieval and adding of additional stencils should better be integrated into the application.

Recommendations to others considering the product

Take your time to evaluate this application if you're looking for a tool to create diagrams and wireframes.

What business problems are you solving with the product? What benefits have you realized?

Mostly in two use case. First to create architecture and design graphics for my work as a software developer, second for the diagrams inside my slides when I'm giving talks. But from time to time I'm also using it to plan changes at my home or garden. ;)

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OmniGraffle review by Jeremiah C.
Assistant Producer
Gambling & Casinos
Mid-Market
(201-500 employees)
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"There is no better diagramming program for the Mac"

What do you like best?

Omnigraffle is a powerful, flexible diagramming program. I use it mostly to create flow charts, and with a little work you can use it to make beautiful charts. I especially like how easily you can create custom templates and collections of symbols. This makes it easy to create and share specific styles and elements for specific uses. The smart snapping and alignment tools set the standard years before Photoshop and the like added them. Finally, the iOS app is expensive but very powerful, nearly matching the feature set of the desktop app. You can sync diagrams between devices to easily work on them while on the go.

What do you dislike?

Some actions take a few too many clicks to accomplish. It can be fiddly making sure you're using the correct tool with the correct settings. The multi-panel inspector can also be tiresome to navigate.

Recommendations to others considering the product

Omnigraffle can be intimidating at first. I would recommend finding a quick tutorial, and then making something simple. An org chart or a simple process flow. move things around, change colors and shapes, try out the automatic layout tools, and so on. Once you've used it you should see how powerful it is, if you don't it's not the correct tool for your needs.

What business problems are you solving with the product? What benefits have you realized?

High-quality diagrams are important in a number of cases. On the Mac, there is nothing that compares to Omnigraffle. Windows has Visio, but in my opinion, there's simply no comparison.

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OmniGraffle review by Juan M.
Lead UX Designer (Contract)
Media Production
Enterprise
(1001-5000 employees)
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"Good until last year when it became obsolete because of Sketch."

What do you like best?

Easy of use.

Smart inspector.

Smart guides and alignment.

What do you dislike?

Pro version is overpriced and Standard version is not good enough.

As a wire-framing tool is just too slow and after using it for years I moved to Sketch because is faster, provides more flexibility, they develop new features and improve the software more frequently and is more open to the community with lots of plugins that help you get things done they way you need it.

Also Sketch allows you to move from wireframes to design or prototypes seamlessly, playing nicely with lots of other apps (Marvel, Flinto, Framer, etc...). Omnigraffle as a prototyping tool is just not good enough.

It's a shame that for a tool that has been on the market for so long, Omnigraffle hasn't evolved as fast as the needs of the designers who use it (or used to use it :)

Recommendations to others considering the product

Try Sketch before you buy Omnigraffle.

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OmniGraffle review by Pierre F.
Sr. UX Designer
Internet
Mid-Market
(51-200 employees)
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"Great for documentation and drawing flows."

What do you like best?

I like that it creates vector based drawings. I mainly use Omnigraffle to create flows. These being complex and large canvas you need to zoom in and out to see the whole thing so it cannot be done in a bitmap based tool like Axure.

What do you dislike?

Omnigraffle aged on many levels. Shortcuts are not consistent with the one commonly used by other Mac apps. Double clicked is used a lot. The overall UX could use some refactoring. It is very paper driven while I only use it now for digital documentations (we don't print anything where I work and these document are too large to be printable anyway).

Recommendations to others considering the product

I have been doing UX design for almost 10 years. At the beginning it was the only available tool alongside Visio. Being primary a Mac OS user Omnigraffle was my weapon of choice at the time. I was using it for Wireframing, Prototyping, Drawing flows and making documentation.

Over time better tools have been developped for wireframing and prototyping. But nothing ever did a better job at drawing flows and creating nice documents than Omnigraffle.

What business problems are you solving with the product? What benefits have you realized?

I have been doing UX design for almost 10 years. At the beginning it was the only available tool alongside Visio. Being primary a Mac OS user Omnigraffle was my weapon of choice at the time. I was using it for Wireframing, Prototyping, Drawing flows and making documentation.

Over time better tools have been developped for wireframing and prototyping. But nothing ever did a better job at drawing flows and creating nice documents than Omnigraffle.

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OmniGraffle review by Matteo M.
Studente
Education Management
Enterprise
(1001-5000 employees)
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"Perfect tool to make sketches"

What do you like best?

I discovered OmniGraffle looking for a tool to create ER diagrams for table based database design. Once you try it, you could not do anything without. OmniGraffle is a powerful tool, full of options: you can make schemas but is a great software to create vector drawings. Grids, alignments, the countless ways to customize any object and any form (starting from the simplest, such as curved lines breaks) are incredible: you can work on grappling points, grouped into several layers and design patterns to use in future works as needed. Every object and drawings can be exported in several formats (also multiple sheets togheter) and is definitely a worthy rival of Sketch (another most voted tool for creativity). The nice thing OmniGraffle is its native integration with many standards (not only in IT, and software design such ER or UML, but also in fields such as architecture, or electronics). The presence of levels will certainly be appreciated by fans of Adobe Photoshop. If I have to carry a schema or a simple icon, this always goes through the use of OmniGraffle, one of the programs that I always keep in my DockBar, maybe combined with more advanced graphics editing software.

What do you dislike?

Sometimes the options are too many, with the result to be time-consuming nell'esporazione, and also the settings on the automatic resizing of the sheets are a little 'invasive and difficult to manage. The software, as his main hand, is a bit 'heavy, but I would not call it a real bad point, given the huge amount of options available. The formats are proprietary, but the software is well established and receives continuous updates so it does not scare me.

Recommendations to others considering the product

Great software for making diagrams and icons images.

What business problems are you solving with the product? What benefits have you realized?

OmniGraffle was a turning point for the creation of very well defined images to be inserted inside paper or other works. It is also very useful for creating simple workflow for projects of which the specifications have not yet been defined (similar to Balsamic, a more minimalistic software but still great for sketching up GUI).

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OmniGraffle review by User in Information Technology and Services
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"Great for All Things Diagramming for Mac"

What do you like best?

The OmniGraffle software is the great replacement for Microsoft Visio, It is essential tool for diagramming in a software platform ( OS Mohave) that did not have a great standard program like Microsoft Visio.

What do you dislike?

Some of the most useful stencils have to be added via sources external to the software, so there which may include some paid memberships to those sites, so this must be accounted for.

Recommendations to others considering the product

This is a great product that has a lot of robust features. Accounting for the need for additional stencils not built-in may be additional cost, but there are plenty of default stencils and templates to proceed effectively.

What business problems are you solving with the product? What benefits have you realized?

The ability to create diagrams and mind maps has been essential to supporting business planning and capturing the current and future of the IT infrastructure.

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OmniGraffle review by Zach G.
UX Designer
Marketing and Advertising
Mid-Market
(51-200 employees)
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"I've used Omnigraffle for about a year to support my UX design work"

What do you like best?

Omnigraffle is one of the best tools around for creating process flows, screen flows, and any other logic or path based maps. One of my favorite features is the ability to import stencils that represent different mobile and desktop screens.

What do you dislike?

The interface can be a bit clunky at times; I feel like I have to do more clicking than necessary to access the features I want. I think there could be some improvements in this area that would make my workflow much faster.

Recommendations to others considering the product

Omnigraffle has the most features and capabilities of any diagramming application I've tried, and it does very well at this job. I've not used it for Wireframing, but I am skeptical about its capabilities in this area as it seems much more suited to diagramming.

What business problems are you solving with the product? What benefits have you realized?

I use omnigraffle to create screen flows of mobile and desktop apps to aid in the UX design of a digital product. It has helped my team visually communicate the flow of an app to both clients and developers.

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OmniGraffle review by Shirin E.
Co-founder & Systems Engineer
Internet
Small-Business
(2-10 employees)
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"Versatile layout and design tool"

What do you like best?

The versatility of this app is quite impressive. You can develop a simple mind map on down to a complex network/cloud design if you need.

What do you dislike?

It's a bit tricky to use for network diagramming if you are used to Visio.

Recommendations to others considering the product

If you want versatility this is the way to go. There have recently been some online options if you are purely trying to diagram networks but they don't seem as flexible as Omnigraffle. Each iteration of omnigraffle gets better and better.

What business problems are you solving with the product? What benefits have you realized?

We can represent complex ideas to our clients graphically extremely efficiently. Network diagrams, process flows, org charts are all easily completed within Omnigraffle. You can even take an Omnioutliner outline and bring it into Omnigraffle visually.

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OmniGraffle review by Kevin T.
User Experience Designer & User Researcher
Computer Software
Enterprise
(1001-5000 employees)
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"A Robust, Carefully-Designed Diagramming Tool -- Not my first choice for wireframes/prototyping"

What do you like best?

My favorite app to create sturdy diagrams. I use this primarily to create user flow diagrams and information architecture diagrams. A lot of carefully-designed features to help you make diagrams that won't fall apart if you want to move something, or add/remove nodes, etc. For instance, line hops!!! Such an esoteric diagram-building problem that is solved so elegantly by this tool.

Downloadable stencils are a very valuable asset that can render this tool infinitely more useful -- if you know where to look to get good stencils.

The inspector/library panel is very powerful and has a full feature set, but somehow manages to NOT be ugly!

I find this tool (and the deliverables it creates) very easy on the eyes, which is not something I value above all other things, but it does help!

What do you dislike?

VERY limited ability to create prototypes from the wireframes you create in these tools. A clunky PDF prototype with hotspots = you can do better.

Honestly, for wireframes you're better off building in Axure because of the ability to quickly convert to HTML, add in quick interactions, and share via the AxShare platform. But this is definitely my #1 tool for any sort of diagrams.

Creating lines between diagram nodes can become clunky. While I love the ABILITY to change from a curved/bezier line to a sharp/angular line at the press of a button, sometimes the results are less than stellar and I don't always know the most direct way to fix it.

This problem is hardly unique to Omnigraffle, but navigating your page's contents via the little "Contents" panel is nightmarish... oftentimes it's just a hundred-items-long list of "Rectangle" "Rectangle" "Rectangle" "Circle" "Circle" "Group" "Text" which is virtually useless. I typically opt to just click on the objects on the page itself in order to select them.

Not a cheap program. Make sure it will do what you want it to before you purchase it!

Recommendations to others considering the product

> Use it for diagrams, certainly. It's GREAT for that.

> Before you pay for it, make sure it does what you want by downloading the trial.

> It's not the greatest wireframing tool, and its prototyping functionalities are sorely lacking.

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OmniGraffle review by Arran C.
Consultant
Computer Software
Small-Business
(2-10 employees)
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"Still the best diagraming software for OSX"

What do you like best?

Omnigraffle was one of the first 3rd party tools that really wowed me when I switched to OSX in 2008.

It has a clean interface, it's stable, easy to use, and has consistently improved on minor usability issues in each release.

It lets you create professional looking diagrams quickly and easily.

PDF export works really well.

What do you dislike?

Unfortunately there are areas where Omnigraffle has lost its way a bit, or never lived up to its potential.

SVG export is still pretty poor. If you expect the SVG output to be a carbon copy of your diagram you'll be disappointed. You'll definitely need to tweak your graffle document to fix minor glitches, line misalignment etc.

This usually means working with precise line lengths and placement, copying/pasting dimensions between objects. It'd be great if there was an option to disallow fractions of pixels and other units of measurement, as i'm fairly sure it'd reduce the amount of cleanup required to get clean SVG exports, and to prevent artifacts when resizing objects.

The other major issue with Omnigraffle is they followed (what I assume) the Apple UI guidelines, and merged the inspector into the right side of the viewing window. Apple products got the same treatment, and I have to say, it really messes with my workflow (even after a year of using apps with the new layout) it's definitely not an improvement. I guess we can mostly blame Apple for that though.

The final issue I have with Omnigraffle, is the lack of a good standard set of icons for network diagrams. The ones available from graffletopia (3rd party icon site) are mostly conversions from Viso, and are beginning to look really tired.

Recommendations to others considering the product

Visit graffletopia (or another 3rd party provider) to add additional icon sets, it really improves the usefulness of Omnigraffle.

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OmniGraffle review by Mark A.
Director Of Information Technology
Graphic Design
Small-Business
(11-50 employees)
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"More than Just Wireframes"

What do you like best?

Lots of options for different projects. Very clean user-interface, especially if you use their other products. More robust that tools that only wireframe for web and app UI.

What do you dislike?

Very in-depth and may be too daunting for someone looking to just do quick wireframes or mockups. Could also use updated stencils and more icon choices matching many of the latest UI and UX conventions.

Recommendations to others considering the product

Test the software using the trial period before buying.

What business problems are you solving with the product? What benefits have you realized?

We use it for quick diagrams, infographics and flow charts. We then generally export the files to PowerPoint or Keynote for use in presentations.

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OmniGraffle review by Toni C.
UI/UX Designer
Information Technology and Services
Small-Business
(11-50 employees)
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"Not my tool of choice."

What do you like best?

The arrow options make it a smart choice for diagrams, flows, and sitemaps.

What do you dislike?

I hate how they don't use the same zoom in/out shortcuts as other design programs.

Recommendations to others considering the product

There are better options. I prefer Sketch for quick flows, but Omnigraffle is ok for more substantial flows.

What business problems are you solving with the product? What benefits have you realized?

Being able to layout a platform architecture is extremely valuable. I like that this tool exists for specifically those purposes, but wouldn't use it for anything else.

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OmniGraffle review by Martin R.
Managing Director
Management Consulting
Small-Business
(11-50 employees)
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"An indispensable graphic design tool"

What do you like best?

Lots of functions for drawing and designing all kinds of images, diagrams, charts, and so on. I do a lot of drawings to illustrate concepts in my work as a consultant -- Omnigraffle makes me look good with less effort than I have a right to expect.

What do you dislike?

Omnigraffle is becoming increasingly complex -- which is making it harder to use. I fear it is beginning to become a bit bloated.

Recommendations to others considering the product

Prepare for a bit of a learning curve -- the product has become increasingly complex so it isn't always as intuitive as it might be.

What business problems are you solving with the product? What benefits have you realized?

We do all kinds of illustrations, charts, graphs, diagrams and so on in our consulting work. We need to look good and we need to get it done fast. Omnigraffle has tools to modify the look and layout of an image so that we can really convey the message we want. We particularly like the flexible "magnets" that let you attach lines and arrows (think: flow charts) to shapes. Then, if we need to move things around, the arrows "stick" and don't get lost.

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OmniGraffle review by Lissa A.
User Experience Architect
Internet
Mid-Market
(201-500 employees)
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"One of my key tools!!!"

What do you like best?

I did the way it handles layers and how I can used one design as a shared layer is so helpful; also how importing stencils has been the best for me and my workflow designs.

What do you dislike?

the lack of preset canvas sizes in the canvas preferences

Recommendations to others considering the product

if you can map the short cut keys to what you're used to to help with cutting down the learning curve if your switching from say indesign to omnigraffle

What business problems are you solving with the product? What benefits have you realized?

mainly working on solving for disruptive workflows or interfaces that were originally poorly designed in mobile as well as desktop

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OmniGraffle review by User in Information Technology and Services
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"OmniGraffle usage review"

What do you like best?

Omnigraffle has tons of nice features. The ones which I like most are

1) Ease of use without going through user manual.

2) Keyboard shortcuts.

3) Infinite Canvas.

4) Export Panel.

It's ease of use is what I like the most. Learning curve is shorter.

What do you dislike?

Some of the features are not that straightforward to understand. Documentation could be better.

Recommendations to others considering the product

I would highly recommend to anyone who uses Visio and is looking for a better option. I would also recommend this to any one who writes lot of design documents where he/she needs to add lot of diagrams to explain it better.

What business problems are you solving with the product? What benefits have you realized?

I am mainly using for day to day activities like - drawings needed for project design documents, diagrams needed for customer facing documentation etc.

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OmniGraffle review by Carolina G.
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"Good tool, not user friendly but good final work."

What do you like best?

The way it can put the images in different ways and mix them as I wanted.

What do you dislike?

It is not very intuitive, so at the beginning is hard to understand how it works and take advantage of all the possibilities that the program provides. After you learned it is fine.

What business problems are you solving with the product? What benefits have you realized?

I used it for manages all the photographs/images for submiting jounal papers. I found very useful for zooming specific parts, defines the size, highligh things, put different photographs together and don't loose the quality of the images.

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OmniGraffle review by User in Computer Software
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"The best diagramming, flowcharting, and wireframing app for Mac"

What do you like best?

Omnigraffle is hands-down the best wireframing, diagramming, and flowcharting app for the Mac. It's fast, has tons of aftermarket support with templates and shapes and Omni's support is awesome.

What do you dislike?

The licensing system is a bit archaic if I'm being honest. Sometimes this app's origins on the NeXT platform (that became OS X) peek through a bit.

What business problems are you solving with the product? What benefits have you realized?

I use Omnigraffle to develop and deliver several stages of UX deliverable including wireframes, user action flows, personas and the like. The wide range of shapes and templates available mean I don't have to reinvent the wheel every time I need to create a wireframe or user flow.

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OmniGraffle review by Miklos P.
Principal User Experience Designer
Internet
Enterprise
(1001-5000 employees)
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"Extremely flexible tool for fast wireframes and mockups. Good export options."

What do you like best?

There's a lot of flexibility provided in OmniGraffle. One can set up multiple canvases at various sizes. On those canvases you can have many, independent layers that you can turn on and off (for demonstrating "states" in UI design, printing, exporting to a PDF). One can order layers very easily as well as lock them on a canvas. OmniGraffle also has a "shared layer" feature (a canvas can have many) which allows one to set up common elements such as navigation headers, footer, sidebars, etc. which are shared between all the pages. An element edited on one of those shared layers will ripple through all canvases that use that shared layer.

One can also combine vector graphics—which is everything that you create in OmniGraffle itself—and import images that you can layer—send back of backwards—within a layer. Vector graphics can be dragged into OmniGraffle from Illustrator and just about any image type can also be placed on a canvas and manipulated (cropped, set transparency).

Then there are Stencils and Libraries of Stencils which are often used items that you can drag-and-drop onto a canvas. One can build their own frequently used Stencils (for a project for example) and share it between teams. Furthermore, one can even download stencil libraries (some free, some paid) that are painstakingly created templates from other creators that are commonly used elements in wireframing and mockups.

What do you dislike?

The stencils "inspector" or panel is poorly implemented in the latest Omingraffle (version 6). The "guides" implementation could use improvements as well (such as placing a precise guide at a location on a canvas by entering a pixel measurement X and Y manually).

Recommendations to others considering the product

OmniGraffle is a great, flexible tool for diagramming, blueprints, wireframing, mockups, and static prototyping. Easy to begin using and then getting deeper into it as one becomes more and more familiar with its capabilities. Its importing / exporting features make it an indispensable tool for sharing work between team members.

What business problems are you solving with the product? What benefits have you realized?

Excellent and flexible tool for wireframing and mockups in a UX design workflow. Easily share exported work with teammates via PDF, PNG, EPS, GIF, SVG, TIFF and Visio XML documents.

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OmniGraffle review by Gabriela R.
Senior System Engineer w/ Expertise in UI/UX Design
Financial Services
Enterprise
(5001-10,000 employees)
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"Good tool for quickly working through ideas. "

What do you like best?

I've been using it for a long time and can produce layouts pretty quickly. I like all the stencils and grids available. They make my life way easier. There's a lot of support out there for the product. Blog posts with tips and ideas are readily available via a Google search.

Presentation mode makes it a breeze to present your work to internally or externally and it's easy to create a professional looking document. You can also create clickable prototypes to show flows. They aren't flashy, but demonstrate workflows relatively well.

What do you dislike?

If you don't set up a document properly, it is very tedious to use. You also have to be very organized with your assets within your document or it becomes difficult to keep track of everything. It requires a lot of pre-planning.

The interface is a little daunting at first and there is a pretty steep learning curve. I've seen a lot of designers get frustrated with the it .

It's not the most collaborative tool.

Recommendations to others considering the product

Get as many stencils and other assets as possible. They really enhance the product. Read up on short cuts and tips. You can easily find blog posts via a Google search. The designers at Viget usually have some good ones.

What business problems are you solving with the product? What benefits have you realized?

I design responsive web, native mobile and desktop applications, create sitemaps and user flows with this product. It's also very easy to create annotated wireframes. It's a good tool to use to nail down a basic layout and user flows before committing to any visual design decisions.

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OmniGraffle review by Zachary J.
Director of Engineering
Financial Services
Small-Business
(11-50 employees)
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"OmniGraffle is one of the best diagramming and visual-communication tools out there"

What do you like best?

Many people talk-up LucidCharts, but I have found that OmniGraffle producers cleaner and more presentation-worthy final products. There are a few other features about OG that cannot be beat:

— The ability to import outline files/lists, and have them be 'projected' as a tree of objects.

— Programmatic diagram creation. This is huge if you later want to re-edit what you've made programmatically.

— A community of stencil-designers, at https://www.graffletopia.com/

— Deep, deep, control of objects, at an Adobe-Illustrator-level

What do you dislike?

It does not have an online site/feature, besides the free OmniSyncServer: https://manage.sync.omnigroup.com/

I'd really like a docs integration; so that I don't have to deal with Lucid for certain teamwork.

Recommendations to others considering the product

Know whether active-collaboration on a doc is a deal-breaker, and be sure to pick the right tool. OmniGraffle is a swiss-army-knife, but still edge cases do exist.

I think if competitive products opened up their file formats for programmatic modification, then it would challenge OG more. Even then, the quality of product that comes from OG is really hard to beat, visually. It wows people.

What business problems are you solving with the product? What benefits have you realized?

Rapid development of visual communication necessary to the proper coordination of efforts. Visual communication is a huge thing among people of so many different cultural backgrounds and with so many different learning styles. Also, visual memory is easier to stimulate in people.

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OmniGraffle review by User in Design
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"UX/UI Designer"

What do you like best?

I like that the learning curve is relatively easy coming from Adobe Illustrator. Features like dragging and dropping files that link and update, robust inspector, ease of use are among the reasons I enjoy using it.

What do you dislike?

I wish that the hot keys were not the exact opposite from Illustrator - they're so similar that I'm often hitting the wrong thing when switching back and forth. The page setup for dimensions is a little hard to get a hang of.

Recommendations to others considering the product

Studying some of the smaller hot keys and tricks, makes working in omnigraffle really great and plowing through projects. There are lots of great content and tips online. Creating stencils are also a great tool for productivity and scaling across projects with multiple people.

What business problems are you solving with the product? What benefits have you realized?

Usability is the main spoke of my job, so having the ability to make smart objects and arrange these repetitive elements to create a full user flow is great in Omnigraffle.

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OmniGraffle review by Toshi O.
Freelance Art Director
Marketing and Advertising
Small-Business
(11-50 employees)
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"Fundamental too for flow chart creation from beginner to expert"

What do you like best?

Omni graph is super easy to use and almost there is no learning curb. I was introduced to Omnigraffle when I worked with interactive agency, SF. They are already using it and I had a need to learn how to generate wireframe. It was no brainer. I was able to learn by playing around. Easy Intuitive navigation over all.

Stensil is available for free online. prefabricated UI elements are useful and you can create your own sets and save.

I don't use it often but you can add action to the object like linking to file or open URL. I love this options.

Upgraded to Professional version. which has more advance features.

Snap and alignment feature is useful for professional looking layout.

What do you dislike?

When I have text in the group, I can't globally scale grouped objects because text remains the font size.

When I need to design complicated graphic, I need to use illustrator.

Connecting line between shapes are one of the most powerful feature. it comes in so handy but magnet function becomes difficult to operate sometime.

It will be great to add interaction feature. It can be simple field button with jump to XX page so when I export to PDF, each page can have hot spot to link to another.

Recommendations to others considering the product

Omingraffle is an excellent tool for anybody who needs to create simple to complex chart.

What business problems are you solving with the product? What benefits have you realized?

I use it from concept sketch, flowchart to wire-framing for interactive projects.

Easy to export to PDF for review.

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OmniGraffle review by Thomas S.
Associate Director, Experience Design
Marketing and Advertising
Mid-Market
(51-200 employees)
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"OmniGraffle is a Workhorse, Dependable and Durable"

What do you like best?

OmniGraffle has a very shallow learning curve. If you've used Visio, if you've used Adobe Illustrator ... even if you've only used PowerPoint, you can find your way around OmniGraffle in very little time. Click, drag, draw. Once you've established a few basic components, those can be recycled for other projects. The OmniGraffle community has been around for years, meaning the answers to common questions can be found with a quick Google search. Additionally, there are stencils and templates only a few clicks away.

What do you dislike?

The file structure is precarious. The format is a kind of compressed file, so sending a Graffle to another person can be tedious. Also, these files can grow and grow into an unmanageable size. You don't _need_ a powerful Mac to run OmniGraffle, but it certainly helps. Also, OmniGraffle is a wireframe resource, but not a prototyping tool. This is for 2-D, flat representation of ideas only.

What business problems are you solving with the product? What benefits have you realized?

I've been using OmniGraffle for about five or six years now. I can create a wireframe as quickly with this application as I can with a paper and Sharpie.

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OmniGraffle review by Dave L.
Director of Digital Strategy and User Experience
Marketing and Advertising
Small-Business
(11-50 employees)
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"Omnigraffle Professional v6.5.2"

What do you like best?

Omnigraffle is still hands down the best tool for wireframing. While many IAs and UX professionals have been using Sketch, that's not the right tool for the job. Sketch is for prototypes—not wireframes. Here's what makes it superior:

1. LIBRARIES: You can save templates and UX elements you create to reuse (in your style) that are a simple drag and drop away. I don't know about you, but I hate recreating things like Contact forms, maps, social icons, etc. Having a vast library of your own work (and the work of others via the Graffletopia community) is a huge timesaver.

2. VARIABLES: The bottom of my wireframes, flows and sitemaps all include a copy block of the project title, canvas name, modification date, page number, etc. I type none of this. It;s auto-inserted and auto-updated by the software.

3. SHAPE MODIFICATIONS like Adobe Illustrator's Pathfinder tool. Sometime you really need the right shape of comment bubble or notched-arrow navigation state. Make as many as you want. Save them as custom shapes and they become part of the system for use whenever you need them.

4. SHARED LAYERS. Love these. Put your navigation on a shared layer and it will appear on all your new canvases within that document. I usually add an additional layer ABOVE the shared layer as an active state.

5. PRESENTATION MODE. Don't have an InVision account? Shame on you! But if you can't afford one, relax. You can make your wireframes clickable like a real website and in presentation mode, you can run through the site, full screen and each element you hover over will automatically highlight itself. In a pinch, I've done this many times and clients respond well to it. I use a thick bright outline that reminds them of the hover states they see in a certain usability testing tool we all know and love.

6. SELLING I.A.: Let's face it. Wireframes from tools like Balsamic look like a child did them. I know that's kind of the point, to keep the IA from looking too designed, but try explaining that to a client who is new to wireframes. You will have a migraine from explaining to them for the 18th time that no, the site won't look like this, and yes, the lines will be straight in dev. Omnigraffle wireframes just look better and they sell themselves to clients.

7. EXPORTING. Yes, if you are forced to export to Visio, or (shudder) open a Visio file, you can. I;ve done it many times and the scars have finally healed. You can export to PDF, BMP, EPS, PNG, HTML, JPG, PSD, SVG, TIFF, Visio XML, all three Omnigraffle doc types and OmniOutline.

8. GANTT CHARTS: Why would anyone use Omnigraffle to make a timeline when Office does this perfectly well? Simple. Ever look at a MS Project doc? Hideous and impossible to read when projected on a screen. I've recreated Gantt charts in OGP with beautiful colors, easier to read typeface choices and better spacing and guess what? Won more business, Not to get off on a soapbox, but don't make your audience strain to read something on the screen. If you start your slide with, "I know this is an eyesore but…" you've failed. Really. Omnigraffle solved that for me.

9. DRAG AND DROP INTO OTHER APPS: I regularly drag selections of charts, images and sitemaps, etc. directly from Omnigraffle and drop them into Keynote and Powerpoint slides. No problems. They scale beautifully and don't experience color shifts that sometimes occur with other apps.

10. INFOGRAPHICS. Sure, Canva.com is cool, but it can't REALLY create true infographics (yet). OGP can and they can look every bit as good as if they were done in Adobe Illustrator or Sketch.

What do you dislike?

There's little to dislike about Omnigraffle to be honest. Everything just works. My only complaints are these:

1. ACTIVE AND HOVER STATES: If we can have shared layers, we should be able to set active and hover states to objects and navigation.

2. DOCUMENT STYLES: While I can save and have access to thousands of pre-built page and app elements, it would be nice to set up document styles (colors, typefaces, logos) that are used throughout a document without assigning them manually to each element (or resorting to the paintbrush tool). Admittedly, this is a rare use case for me and probably others, but it has come up where I was given wireframe requirements (links must be this color, lines must be #ccc, all text in Helvetica Neue, etc.)

I have heard some folks in the industry complain that OGP doesn't export to HTML (not true, it does) and that the tools they use go straight to production files. They must work in tiny shops that only work in straight HTML. The agencies I have worked for and in my current company, the code is a combination of several coding languages and scripts that would render the basic HTML a prototyping tool creates useless. I feel this is a silly argument unless you only build in straight HTML, with no jQuery, no database involvement, no javascript, etc.

Recommendations to others considering the product

Think about your needs as an IA or UX professional before investing in any tool. If you primarily do prototyping, try Sketch. If you do more icon or illustrative work, Adobe Illustrator is your best friend. If, like me, you do both to those, but MOSTLY do wireframes, sitemaps, user flows and are required to sell them to the client in person, you should strongly consider Omnigraffle Professional (not the regular version which is missing a few critical features you'll want).

What business problems are you solving with the product? What benefits have you realized?

Information Architecture, User Experience, Infographics, Business Presentations. These are all areas I have successfully used Omnigraffle Pro for and will continue to use it for.

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OmniGraffle review by Brandon W.
Creative Director
Information Technology and Services
Mid-Market
(51-200 employees)
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"An App Full of Promises - Mostly Kept"

What do you like best?

Omnigraffle has been around a very long time as far as software goes. It's stable, usable, powerful, and backed by a stable company who won't disappear any time soon. It's like the swiss-army-knife of UX tools. It has a HUGE user-base, and lots of templates and stencils (both paid and free) available.

What do you dislike?

Because it's like a jack-of-all-trades, master-of-none, Omnigraffle doesn't really excel at any of its given feature sets. "Oh cool - an auto-reflow feature!" you think "Oh - that didn't reflow at all how I expected it to."

I used to use Omnigraffle for all my wireframes, but large projects became cumbersome, unwieldy and difficult to maintain. The lack of cloneable smart objects/screens (and difficulty of work-arounds) eventually put me off.

Recommendations to others considering the product

While Omnigraffle is a great tool to have in your toolbox, I'm finding using Keynote, Sketch, Balsamiq, InVision, and even Foundation/HTML etc. to be a much more efficient, and effective workflow. I'm also very interested in UXPin, and Adobe just released Experience Designer (project Comet). I think Omnigraffle is old-world, and the future will be in tools that allow you to be responsive, and get into code/UI more quickly.

What business problems are you solving with the product? What benefits have you realized?

As a UX designer, I was using Omnigraffle to generate flow charts, and wireframes. Omnigraffle, coupled with vital templates and stencils, (I like Konigi - without them, wireframing would suck) can be a powerful flow, and static wireframe design tool. I put together static, annotated wireframes that showed flow from 1 screen to the next, how users interacted with the views, included call-outs for hidden functionality etc. Clients loved it when I presented them with PDF exports of my Omnigraffle file.

However, over time, I've become a believer in living documents, and interactive wireframes/prototypes, and so have largely left Omnigraffle unused for a few years.

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OmniGraffle review by Jeff E.
Senior Digital Strategist
Information Technology and Services
Mid-Market
(51-200 employees)
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"Simply the best diagramming software for the Mac."

What do you like best?

Look, I'll just lay it out there: I've been using OmniGraffle for almost a decade, and it's an essential part of my work. Whether I'm laying out a house, whipping up a quick iOS wireframe, or diagramming complex workflows for a client, it's always nailed it.

What do you dislike?

The only downside is Omnigraffle's lack of support for iCloud sync between the MacOS and iOS versions of the software. It supports syncing, but only using a proprietary-but-free "OmniSync" service. It hasn't been a huge hassle, but it's the real frustration.

Long term, it'd be great if it supported some of Visio's more complex features, like controlling shape properties based on metadata tags (mark a shape as 'optional' and it greys out, for example, rather than manually tweaking every shape's color schemes explicitly). Here's hoping.

What business problems are you solving with the product? What benefits have you realized?

I'm a software consultant and content strategist who builds complex content and data models, diagrams business workflows for clients' workforces, builds simple mockups of web and app designs when working with developers and UX teams, and so on. OmniGraffle has never let me down.

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OmniGraffle review by Ged C.
Strategy / planning director (available for bookings May / June)
Marketing and Advertising
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"Great for presenting processes and UX mapping"

What do you like best?

Relatively intuitive interface allows you to get ideas down quickly

What do you dislike?

There seems to be a new app learning curve for people unused to the product.

Recommendations to others considering the product

I'd recommend it, but you have to think about how you help people get up to speed with it. UX work might be worthwhile just doing in Sketch instead. If you are looking at diagramming you can't find a better app, once you get the hang of it. .

What business problems are you solving with the product? What benefits have you realized?

Customer experience journey mapping, presentation creation, user experience wireframes.

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OmniGraffle review by Ben B.
Senior Principal User Experience Designer
Information Technology and Services
Enterprise
(10,001+ employees)
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"I use Omnigraffle daily as a UX Designer"

What do you like best?

I create mockups of changes to web applications as a part of the development process in my company. Sometimes these are entirely new features, but usually they are changes to existing user interfaces.

My typical work flow to grab a screenshot from our application. I place the screenshot on a background layer, then block out sections using the rectangle tool. I lock the background layers, then draw new UI elements on top of the background to illustrate the change I'd like to see in the application. The ability to share layers between canvases makes the work more efficient, I can combine multiple screenshots and grouped OmniGraffle elements to create a complete user flow through a feature.

The Stencil extensions are helpful. I downloaded a stencil of the Font-Awesome icons which make it easy for me to use them in the mockups. I have also made my own OmniGraffle 'Stencils' where I keep commonly used elements for reuse.

I like that you can include a linked photoshop file as an element in Omnigraffle, so I can do additional work on the screenshot background in Photoshop and see the changes applied to my mockup in Omnigraffle.

The exports are great. I often select a few of elements and export if I just need a detail from design. I might also you can export one canvas as a PNG to include in a spec, or the entire document as a multi page PDF that I send out for review.

What do you dislike?

The typography is a bit weak, and that has come up as a limit.

It is great that you can edit vector shapes, but it is often difficult to select the points, which can be frustrating if you are used to Illustrator or Sketch.

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OmniGraffle review by Tim M.
User Experience Designer
Internet
Small-Business
(Myself Only)
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"Go-to software for IA and site-map style deliverables"

What do you like best?

Omnigraffle is great for creating simple wireframes quickly and easily. The library and third-