What do you like best?
I have to say the E-sign product I like the best because we are providing faster service to our residents. It saves our staff several hours every week that they could spend on retention and follow up. The Esign product was our first step in our initiative to go paperless.
What do you dislike?
There is nothing at this time that I do not like about On-Site services.
Recommendations to others considering the product
If you are using Yardi software and you are tired of FALSE integration promises and just want the service to work, save you time, money, and headaches...then use ON-Site. The representatives will hold your hand and stay with you years after implementation. They continue to improve services and still to this day (over 7 years later) they follow up to see if there is more they could offer us or assist us with. All around a great company to partner with.
What business problems are you solving with the product? What benefits have you realized?
Utilizing the Esign has saved our staff and clients hours of time per week by not having to print, read, disclose, review, call, drive, come in the office and sign 15 pages of the lease. It is now a just a few clicks and minutes later the lease is signed and saved to the cloud. The prospect screening has been the ONLY outside service to integrate with Yardi seamlessly and give us instant access to results that automatically update our guest card in Yardi. I enjoy the ad blast because it helps market our properties and links well with SEO efforts. The back end reporting is convenient and helps us track our marketing efforts with ILS's. The demographics reports have been handy as well.