What do you like best?
By implementing an AP and HR solution we have eliminated bottlenecks and streamlined the approval process in both solution
We have reduced our staff and have eliminated data entry errors and duplicate entries.
we have reduced paper copy
Request can be created from outlook to Onbase - Notification from Onbase to Outlook is a plus.
Document available on the web and Iphone is also a plus
Tasks are load balanced.
Easy to retrieve documents (using keyword)
custom action are easy to use and configure , help the end user to find documents in Onbase.
What do you dislike?
difficult to say!!! licenses are not cheap! depend on what you want to accomplish.
Recommendations to others considering the product
great product, easy to configure, easy to adapt for specific needs.
What business problems are you solving with the product? What benefits have you realized?
We have started using Onbase in 2013 with our Account payable worklow. Onbase was so a great product that we have decided to create a HR solution.
Now, more than 85% of resumes are received from our website. We have reduced data entry and duplicate work.
With OnBase, It’s now easy to find the right applicant from specific requirements by using custom actions.
The lack of communication between departments is now solved with the Notifications sent, from Onbase to Outlook, to different departments.
With the HR File Cabinet, all documents, correspondences and Forms are now available from a simple click.
Now all information related to an employee is in Onbase in the “Employee Profile” .