What do you like best?
They have a very quick service, and user-friendly platform. Translations are in very high quality, I can send them my websites' content and be sure I will get good results, without worries. For any problem or question I had, their customer support was helpful and friendly.
What do you dislike?
If you need an extremely fast service sometimes the quality of the translations might be a bit lower. If you know in advance that you will need very high quality of translations, it will be better to submit them as early as you can.
On the other hand, if you need a translation extra fast you always have the option, and it's better to have a translated text with an OK quality than not to translate at all.
Recommendations to others considering the product
Great company with great service, Very highly recommended.
What business problems are you solving with the product? What benefits have you realized?
Localization and translation of websites I build. Some of my customers have businesses all over the world and they need to localize their websites to each country individually. One Hour Translation helps us translate the content and create a local version of the websites.