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OneDesk for Customer Service

4.5
(1)

Social media monitoring, customer feedback management customer service & help desk, requirements management, project management, and issue tracking.

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OneDesk for Customer Service Reviews

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OneDesk for Customer Service review by Erin R.
Erin R.
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"Management Made Easy"

What do you like best?

Engaging with our customers and taking immediate action. We can see what's being said about us and make changes, provide new thing, etc. We also like the project management aspect. We can easily manage and delegate products and projects to our team.

What do you dislike?

The cost of $30 per user per month is a little too costly for smaller businesses.

What business problems are you solving with the product? What benefits have you realized?

OneDesk solves the problem of product management and customer support. It puts both of the functions together and therefore kills two birds with one stone.

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