e-SignLive is impressively simple.
Their user interface is incredibly user friendly to new signers getting into the groove of e-signatures. Account management has been by far the simplest I have seen in all of the applications that we use here at my company. Adding members, deleting members, assigning Manager roles, password changes, etc, are all most frequently used and easiest to resolve issues for.
Customer service is fantastic.
My team at my company deals with their support team frequently and we were never left with a bad taste in our mouth. Very approachable team members that I always enjoy working with.
Ability to evolve the solution.
Our purpose for e-SignLive may be unique to other companies that are using e-SignLive. The developers and team members are always able to flex around new requirements that we need, new reporting that we ask for, and always putting their best foot forward with a solution to our challenges.
Documents are being digitally signed with unprecedented convenience and confidence. As signatures get completed a lot quicker and on time, there is significantly less room for operational process error to occur. With the introduction of e-SignLive, we have seen this positive change in the right direction.
e-SignLive have also adapted to new business requirements and were able to tailor the product to our needs.