(3 reviews)

OneTrust is a comprehensive privacy management technology platform that helps organisations demonstrate accountability and compliance with global regulations like GDPR.

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OneTrust review by Nick L.
Nick L.
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"Massive platform with massive potential - my focus is Cookie Management"

What do you like best?

For GDPR compliance this is a great enterprise platform to manage all aspects of the GDPR work cycle.

What do you dislike?

Their new feature deployment is a bit sporadic. I might log in one day and all items are in the normal place. I will log in another day and a new update has occurred. Things have moved, been added or removed. The notification of these changes could be better.

Additionally, there is quite a bit of work that needs to be performed outside of this platform so if they could get better 'how to' guides on well trodden paths I am sure a lot of their customers would be appreciative.

Assigning Project ownership to an individual locks that user's access down immediately. So a Project owner cannot also manage the cookies dashboard. They need to rethink their user role model as the likelihood is that one person in the business may wear multiple hats.

Recommendations to others considering the product

for GDPR purposes ensure you fully scope your digital infrastructure and work closely with your IT teams and developers as there will be crossover in specific areas.

What business problems are you solving with the product? What benefits have you realized?

My core focus is Cookie management for all Marketing digital solutions. Out of the box it does offer an insight into what needs to be worked on.

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OneTrust review by G2 Crowd User in Medical Devices
G2 Crowd User in Medical Devices
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Verified Current User
Review Source

"Top of the ckass"

What do you like best?

Keeps track of data compliance regulations and updates automatically. Very easy to use and setup. Can brand all areas for your company.

What do you dislike?

No method to have a system assets hierarchy at the level needed I.e. there is no.levels beyond top level definitions so can't split into (as an example) Salesforce ---> Accounts .

What business problems are you solving with the product? What benefits have you realized?

GDPR data processing records inventory across global functions and DPA/DPIA management. Benefits are moving towards GDPR compliance with regards to maintaining records(as maintaining the GDPR risk profile)

What Data Privacy solution do you use?

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OneTrust review by User
Validated Reviewer
Verified Current User
Review Source

"Expected Performance"

What do you like best?

The user interface for this software is pretty intuitive.

What do you dislike?

There are some naming conventions that are confusing to me.

What business problems are you solving with the product? What benefits have you realized?

I do not really see any benefits in using OneTrust

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