Onspring is a flexible and powerful platform that allows for the automation of any business process. We have significant expertise in GRC, Audit, Risk, Compliance, Vendor, Human Resources and Incident Management.
My favorite thing is that it is so easy to customize, obviously by the title of my review. It is so incredibly flexible and changes are so easy to make. There are no initial start up fees to worry about, nor long term contracts required. You do not need to be an IT professional to figure out how to customize it for your companies biggest needs. Customer support responds almost immediately. I love the task tracking and task assignment features. There is great help for any project manager, and with it's simple drag and drop interface, the most inexperienced user can easily navigate the system. I am a fan of the web based platform.
What do you dislike?
I really cannot thing of anything I dislike. I would recommend making the software available in other languages. We tried to share it with overseas teams and it was unavailable in any language other than English.
Recommendations to others considering the product
I would recommend this software to anyone . Seriously, they have some of the best customer service that I have ever worked with!
What business problems are you solving with the product? What benefits have you realized?
I have been able to utilize the reporting capabilities in ways I never even considered. There are so many uses for this software, I am discovering new things all the time.
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