What do you like best?
Open Dental is easy to use and has a great odontogram - you can move the teeth, draw cysts/ supernumeraries, and there is a clear "tx plan, other existing, completed, and referred" designation for all treatment.
What do you dislike?
There is no obvious ledger, so when you want to find when something is completed, you do have to scroll through all the notes and manually find when a procedure is completed.
Recommendations to others considering the product
Definitely a good one to consider in a fast pace environment, minus the lack of a sufficient ledger
What business problems are you solving with the product? What benefits have you realized?
Open Dental is very easy to work with and so, in a fast paced environment, is great for efficiency (especially in terms of quickly looking at the odontogram to see what treatment is remaining).
***PLEASE NOTE, the screenshot is generic as I cannot disclose patient info due to HIPAA violations***