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Open DNS Umbrella

4.2
(53 reviews)

A cloud-delivered network security service that protects any device, no matter where it’s located.

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Open DNS Umbrella Reviews

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Showing 62 OpenDNS Umbrella reviews
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OpenDNS Umbrella review by George John W.
George John W.
Validated Reviewer
Verified Current User
Review Source

"Umbrellas, the best in security at a fair cost."

What do you like best?

Cisco umbrella protects the whole network. While you can have an agent installed on machines to provide more protection abilities and filtering, you more than likely have IoT devices on your network and you want to make sure those aren't working with bad actors.

Umbrella is lightweight and the geniuses behind it are constantly finding ways to thwart evildoers.

When we initially put in umbrella we were spending over 40 hours per month on fighting crypto viruses and that dropped to 20 hours for the next 12 months. It has paid for itself easily.

What do you dislike?

Every once in a while it conflicts with an app and we need to turn it off to troubleshoot, see it working again, then create a ticket to get support to resolve the issue.

Recommendations to others considering the product

The number of times Umbrella has prevented crypto from entering an environment is countless. If crypto gets into a desktop, it doesn't let it communicate with the bad actor's server and notifies us in Connect Wise that a computer needs to be cleaned of a virus.

We can take a look at our antivirus suite and see that maybe a dozen items are blocked in a month. Looking at the umbrella, there are literally millions of bad data points that are being rejected.

So I recommend this software over any other.

What business problems are you solving with the product? What benefits have you realized?

We are an MSP with 7000 endpoints that we support. Umbrella is not optional for our clients. While antivirus is required, it serves as a checkbox. Umbrella is what does all of the heavy lifting for us on the antimalware side of things.

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OpenDNS Umbrella review by James Ernest T.
James Ernest T.
Validated Reviewer
Verified Current User
Review Source

"Cisco Umbrella keeps you protected"

What do you like best?

- Dashboard is easy to use to identify any issues

- Easy to configure networks to monitor

- Easy to configure policies and settings

What do you dislike?

A little more insight as to what the virtual umbrella appliance is doing

A little more granular in content filtering or a better explanation of what is in each category

Easier log management - max of 30 days held in Cisco-managed S3 storage

Recommendations to others considering the product

Cisco Umbrella provides insight as to what users are browsing that is unknown to them, like harmful ads, malware infected websites, phishing sites, etc. We can then help educate and train users what to be on the lookout for and improve our first line of defense—our users. We don't use the service as a tool to catch our users, but to train, educate and protect them from the bad actors that lurk on the web.

What business problems are you solving with the product? What benefits have you realized?

Cisco Umbrella is used across our whole organization to protect the network from malicious web traffic that might be due to malware, crypto mining, command and control, phishing or other sources. With the virtual umbrella appliances connected to our AD, we can identify the computers that might be infected, but stopped from talking to the outside, and get them cleaned quickly. It's an important layer of DNS security.

We selected Cisco Umbrella while they were still OpenDNS. It was a solution to filter internet content in the residence halls. The capabilities that have been added are tremendous. We really don't use the content filtering aspects as much, as the students can just turn off their wifi and use their cellular plans to get to anything they want. The primary use of Umbrella is protecting our users from the malicious sites that are out there.

What Cloud Security solution do you use?

Thanks for letting us know!
OpenDNS Umbrella review by ben j.
ben j.
Validated Reviewer
Verified Current User
Review Source

"excellent security tool in our private connections"

What do you like best?

this tool certainly guarantees us a secure connection and a large data flow which we handle in large quantity is excellent for our secure connections that we require

What do you dislike?

we are still using open dns without any problem is of great quality without a doubt a tool for professionals any company should have it is a vital tool for safe navigation

Recommendations to others considering the product

I would recommend to Open DNS Umbrella extensively the tools it offers us for our work teams are excellent quality and perfect service, we have adopted many tools that Open DNS Umbrella offers us for the continuous improvement of our services

What business problems are you solving with the product? What benefits have you realized?

pen DNS Umbrella has provided us with many tools to connect in a safe way complying with standards and quality we feel very satisfied because we can trust that our data is safe in addition to the information and statistics that this tool gives us the support and support is amazing

OpenDNS Umbrella review by Alexander M.
Alexander M.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Really good"

What do you like best?

In many areas OpenDNS umbrella means a change in the way of working of our company, the interface is very intuitive and the best thing without a doubt is that the migration of a previous system to this one is very comfortable, although the interaction with the user does not It is so direct, if it offers great security.

What do you dislike?

Due to the time I have been using this service, I do not really have much to say that I dislike, however, it could be mentioned that in some occasions there are small delays in the searches, but I guess it is normal in a security service more than that no other problem.

Recommendations to others considering the product

In essence OpenDNS umbrella is thinking for companies that really have many employees, due to its functions I think it is mostly useful for companies where the flow of information is very high, and also the number of workers is large, on the other hand it also serves as an excellent security monitoring and control tool so in essence I think it would be better for companies with many employees but also small companies could use it to check the functions of their workers.

What business problems are you solving with the product? What benefits have you realized?

With OpenDNS Umbrella have been able to solve problems with data leaks, and reviews of inappropriate sites by some users, due to its monitoring and security we have also prevented the entry of different types of attacks from misleading advertising that some employees unknowingly select , in essence, its security and navigation protection section has helped us.

OpenDNS Umbrella review by Jay H.
Jay H.
Validated Reviewer
Verified Current User
Review Source

"Best DNS program"

What do you like best?

From the many features Open DNS has to offer, my favorite is how it keeps everyone in my company safe, and the company itself. Without it, many people would be trying to scam us. The service Open DNS provides is extremely reliable.

What do you dislike?

One thing I dislike about Open DNS is how tricky the installation was. I found myself messing up a lot of parts. Once I was past this though, everything worked perfectly.

Recommendations to others considering the product

Familiarize yourself with the program and what each part of it is before setting anything up. This will make your life easier because you'll know about every thing Open DNS does.

What business problems are you solving with the product? What benefits have you realized?

I'm solving many different business problems using Open DNS. One of the most important benefits would be how it blocks out unnecessary websites that people may encounter during the workday. Another thing that helps us out a lot is that everybody could be worry free while browsing the internet. Everything is protected under Open DNS!

OpenDNS Umbrella review by Jeremiah A.
Jeremiah A.
Validated Reviewer
Verified Current User
Review Source

"Amazing service!"

What do you like best?

Out of all of the features that OpenDNS has to provide, my favorite is how it protects my family and friends in the workplace. We can freely browse the internet without having to be worried consistently of viruses or bad websites. We can block everything out that we do not want.

What do you dislike?

I don't dislike anything about OpenDNS. If I had to choose something, it would probably be the way the application is designed visually. I feel like they could slightly improve how it looks, but other than that it is not bad at all.

Recommendations to others considering the product

I recommend that every company uses this program. It's amazing!

What business problems are you solving with the product? What benefits have you realized?

OpenDNS has made it exponentially easier to communicate with everybody around the office. On top of this, it has made everyone work more efficiently because we have been able to block out websites that do not need to be browsed on during the work day.

OpenDNS Umbrella review by Damon N.
Damon N.
Validated Reviewer
Verified Current User
Review Source

"High quality experience"

What do you like best?

What I like most about Open DNS umbrella is the traffic monitoring and security offered by the users' browsing, these two qualities that offer a lot of security tasks.

What do you dislike?

I think that although it is a very useful application and service, it requires a more or less extensive knowledge to be able to operate it in a good way. It is a very useful service but it does not include explanations to know how all the functions are applied.

Recommendations to others considering the product

Open the DNS umbrella is certainly for companies with functions that require constant Internet browsing and data exchange, control and security functions focused on the control of navigation very useful for this type of companies.

What business problems are you solving with the product? What benefits have you realized?

The utility that gives the company the most is for security tasks in navigation and the prevention of infections through viruses that employees download many times without realizing it.

OpenDNS Umbrella review by Emil Tom R.
Emil Tom R.
Validated Reviewer
Verified Current User
Review Source

"Quality When It Comes To Protecting Your Equipment Against Any Threat"

What do you like best?

What most attracts me the attention of this product is that you can use it in any device being so that not only would be protecting your PC but, your cell phone, tablet or any other intelligent device in this same way the software as such is 100% friendly in That sense provides a high level of confidence when the user goes to work with the tool.

What do you dislike?

I don't dislike anything, what I've been working on with him has been perfect.

Recommendations to others considering the product

I recommend this software those companies that have their employees access to the Web to be able to take care of their equipment at the same time to their companies, it will work perfectly.

What business problems are you solving with the product? What benefits have you realized?

This solved many problems with security, since we have those problems ended, our data is more secure.

OpenDNS Umbrella review by Jesus P.
Jesus P.
Validated Reviewer
Verified Current User
Review Source

"Easy solution"

What do you like best?

It provides effective solutions to institutes, schools, universities, libraries and other learning centers, as far as internet is concerned. With your help, communication between different departments in a study center is more efficient. All connected through the network provided by this company.

What do you dislike?

It has certain security problems that should be fixed. Another drawback that I find with this service is that when searching for a non-existent domain, it sends you to an OpenDNS search space, called OpenDNS Guide, this site shows search results as if the web domain really existed, when in fact it does not it's like that

Recommendations to others considering the product

It is easy to use, easy to configure and manage. It is ideal for institutes, educational centers, libraries, schools and universities, as well as at home. This security improvement fixes certain problems present in previous versions.

What business problems are you solving with the product? What benefits have you realized?

Connection between the different departments of the university, including the internal schools to this and the library. Facilitating communication between different workers and administrative staff.

OpenDNS Umbrella review by daniels f.
daniels f.
Validated Reviewer
Review Source

"open dns surprise with such quality tools and incredible service"

What do you like best?

My experience has been very rewarding. I believe that open dns meets all the professional standards that a company needs, it is fast and of great quality for professional management, it is also easy to use and guarantees an incredible service. this tool is essential to connect both employees and users of the company, I highly recommend the use of this tool will provide professionalism to your company

What do you dislike?

Actually, we continue to implement this work tool and we have not found any complication in its use, the whole service is incredible and I give a great recommendation when using it, the connection provided by open dns is excellent, without a doubt a quality service

Recommendations to others considering the product

I recommend totally open dns is a powerful security system for our servers, it helps us with many useful tools to interlace the communication and navigation systems and to optimize our work in a safe and very efficient way. Without a doubt, it is a tool that a professional company should to have

What business problems are you solving with the product? What benefits have you realized?

open dns has allowed us to advance and scale towards the professional in an easy way with tools that have optimized 100% our support systems and communication with our clients every day that we like to offer quality and with open dns we always have the best connection and All the communication that a professional company must have besides giving us the necessary security to link our servers and systems is very rewarding to have such a powerful tool in our benefit.

OpenDNS Umbrella review by Erick H.
Erick H.
Validated Reviewer
Review Source

"OpenDNS Web Filtering is amazing!"

What do you like best?

Umbrella is what does all of the heavy lifting for us on the antimalware side of things. It helps us meet certain filtering requirements required to pass audit and obtain certification. The IT team primarily implements this across the company .

Umbrella is lightweight and the geniuses behind it are constantly finding ways to thwart evildoers.

What do you dislike?

very once in a while it conflicts with an app and we need to turn it off to troubleshoot, see it working again, then create a ticket to get support to resolve the issue.

Recommendations to others considering the product

Easy to configure networks to monitor

Easy to configure policies and settings

What business problems are you solving with the product? What benefits have you realized?

Cisco umbrella protects the whole network. While you can have an agent installed on machines to provide more protection abilities and filtering, you more than likely have IoT devices on your network and you want to make sure those aren't working with bad actors.

OpenDNS Umbrella review by Pedro B.
Pedro B.
Validated Reviewer
Verified Current User
Review Source

"High level experience"

What do you like best?

What stands out most in the use of openDNS umbrella is the wide variety of tools to monitor user browsing

What do you dislike?

A problem to be highlighted is the blocking of different applications that are presumably suspicious but that are of the company's use. When they are blocked, the download or transfer processes must be carried out again.

Recommendations to others considering the product

Recommended to maintain the safety of your companies to the maximum and without having too many worries

What business problems are you solving with the product? What benefits have you realized?

The most important utility is undoubtedly the reduction of time used in dealing with cases of computers infected with viruses of all kinds, thanks to the umbrella defense you can navigate much more secure

OpenDNS Umbrella review by Joseph R.
Joseph R.
Validated Reviewer
Verified Current User
Review Source

"Best for businesses"

What do you like best?

Open DNS is quite possibly the most convenient internet security product out there. It's super easy to use & to setup and once you setup everything you won't need to comeback unless you want to see statistics.

What do you dislike?

The website design might be a little confusing at first but once you know how to navigate through the website you're all good.

Recommendations to others considering the product

This is a great and inexpensive tool for all businesses. You might want to use it if you want to block certain websites on your network.

What business problems are you solving with the product? What benefits have you realized?

Using Open DNS we're blocking in our business harmful websites, gambling websites or any other websites that might distract our workers.

OpenDNS Umbrella review by Oscar F.
Oscar F.
Validated Reviewer
Verified Current User
Review Source

"A pleasure to use"

What do you like best?

It makes me feel comfortable and safe because I know that family and children are safe. It also did not take very long to set up the application, which is nice. It is simple and efficient to use. Would definitely recommend!

What do you dislike?

I don't necessarily dislike anything, but I would not complain if they were to update the interface more.

Recommendations to others considering the product

Very good if you would like to have some sort of protection online.

What business problems are you solving with the product? What benefits have you realized?

I feel more confident with my business knowing that we are protected from viruses and scams online. It puts all of us at risk if we do not have this program.

OpenDNS Umbrella review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Simple and Effective"

What do you like best?

As an MSP Open DNS Umbrella offers a single portal to manage all your OpenDNS customers. The policy builder is simple and easy to use, and the basic implementation of the system can be done (including the deployment of VAs and AD connectors) within an hour.

PSA integration and deployment from an RMM also makes deployment of this product very painless.

What do you dislike?

With the MSP version AD integration is only possible with the use of a virtual appliance for the AD connector to talk to. This restricts the deployment to smaller or purely cloud based customers.

What business problems are you solving with the product? What benefits have you realized?

We currently Open DNS Umbrella for providing a comprehensve DNS level security for customers who do not require a content filtering platform.

We also have a number of customers who work and offer services to vulnerable children and adults. Open DNS allows our customer to provide a safe and secure environment for their service users.

OpenDNS Umbrella review by Jake S.
Jake S.
Validated Reviewer
Verified Current User
Review Source

"Inexpensive tool for bandwidth and content control"

What do you like best?

The best feature to me is the accommodation of sites with static IP's. Their application keeps everything working by automatically updating IP addresses on the account

What do you dislike?

We use some mediocre Linksys routers at our smaller remote offices that do not allow limiting the DNS that is used. To fix this, we have initialized group policies on each machine to prevent the service from being circumvented.

Recommendations to others considering the product

The only limitation I found was that in some offices, I could not limit the traffic from alternate DNS servers at the router level. Savvy users easily circumvented.

What business problems are you solving with the product? What benefits have you realized?

A lot of our smaller remote offices have limited bandwidth, where streaming video or music can make the VoIP call quality suffer. Cisco Umbrella helps with this.

OpenDNS Umbrella review by Sebastian M.
Sebastian M.
Validated Reviewer
Verified Current User
Review Source

"The best for your internet security"

What do you like best?

OpenDNS is super easy to set up and it works flawlessly. It's easy-to-use and very useful for your business. The UI is clean and the website works well, never had problems with them.

What do you dislike?

I would improve the help & documentation section, OpenDNS can be a little bit frustrating for a beginner. Luckily, I'm not a beginner.

Recommendations to others considering the product

Setting up everything in your network is fairly easy if you have the required knowledge.

What business problems are you solving with the product? What benefits have you realized?

We use it to block gambling websites, adult websites and harmful content in our network and it works amazingly.

OpenDNS Umbrella review by Rory  D.
Rory D.
Validated Reviewer
Verified Current User
Review Source

"Open DNS Umbrella Is A Quick & Easy Win"

What do you like best?

A very well thought out system for filtering web traffic. Easy to build a configuration, and a clean dashboard to see and manage the whole product. Setup is very intuitive for anyone who has used products of this type before.

What do you dislike?

There does not seem to be a way to bulk edit destination lists once they are created or imported.

Recommendations to others considering the product

It works best if you are trying to block a certian site from your metwork.

What business problems are you solving with the product? What benefits have you realized?

We can now feel safe because our data and information are completely safe.

OpenDNS Umbrella review by Vince A.
Vince A.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Super easy security addition!"

What do you like best?

Umbrella when used in conjunction with the on site virtual machines is so fantastically simple to use, it makes deployment a breeze! Deploying the OVAs and pointing your clients to them is as easy as deploy, block and done! Anyone can do it.

What do you dislike?

Generally speaking, Umbrella is a bit on the slow side to update clients with new security settings. While I do realize the time is also dependent on your own network speed, the push from the cloud dashboard to on prem would be a ton better, if you were able to manually set the sync instead of waiting for the time period.

Recommendations to others considering the product

Don't consider!!BUY!!

What business problems are you solving with the product? What benefits have you realized?

Clients tend to use the company network as their own personal home network, and with Umbrella, I can not only limit that, but block what I want to, when I want to. Productivity should rise when not all of the users can browse facebook and social media at work like they used to.

OpenDNS Umbrella review by Evan L.
Evan L.
Validated Reviewer
Review Source

"Some worthwhile points to consider, but implementation documentation can be confusing."

What do you like best?

I like the idea of DNS query filtering beyond what's typically available at no cost. I like the ability to do reporting on the data to get insights not typically available without manually collating DNS lookup data. I also like the idea that if DNS results are returned for malicious websites or services you can point a finger at your vendor and that provides some CYA.

What do you dislike?

I dislike the implementation documentation, the confusing nature of the setup calls, and overall the idea that the sales people don't really grasp the technical requirements for enterprise rollouts. They just sell sell sell and really don't take the extra time to learn current architecture, caveats, etc. They solution requires virtual appliances (which they weren't very helpful designing architecture) and installing agents on the domain controllers (which they also weren't exactly upfront about). They left me and my team to learn the ins and outs and design the rollout. We also had to enable different audit logging on our domain controllers and they didn't tell us that either.

Recommendations to others considering the product

Look at other options, vendors, etc. Beware of implementation pitfalls and unhelpful sales/tech staff at OpenDNS.

What business problems are you solving with the product? What benefits have you realized?

DNS queries by malicious actors or software are no longer being served. We have a better understanding of what domains and subdomains are regularly requested and visited. We also feel more prepared when it comes to being proactive with security.

OpenDNS Umbrella review by Ted J.
Ted J.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"DNS on steroids"

What do you like best?

With the new appliances that are available for on-site deployment, being able to integrate with AD for increased granularity in metrics and visibility is superb. They also allow for split DNS processing for internal and external DNS queries which also further harden the DNS infrastructure from client workarounds.

What do you dislike?

The initial deployment can be interesting as the permissions required for some of the agent/scripts is not something that may be in place already.

Recommendations to others considering the product

Just give it a try with a good partner, you will not regret it.

What business problems are you solving with the product? What benefits have you realized?

Umbrella allows for the filtering on DNS queries to enhance security at a very base level -- allowing for lower workloads on IPS/firewalls in the organization.

OpenDNS Umbrella review by David A.
David A.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Cisco Umbrella"

What do you like best?

The Cisco Umbrella product works great for both Malware protection and web filtering. At its basic level it will provide malware protection when forwarding DNS requests to it. Easy to setup for a MSP. It can be setup to drill down to the user level for web filtering and more.

What do you dislike?

The product does take a little bit of training to get all the functionality. Between roaming computers and properly setting up policies.

What business problems are you solving with the product? What benefits have you realized?

The malware protection alone slowed down the volume of calls received because of infected computers. It also allowed us to offer web filtering to our clients with an easy setup.

OpenDNS Umbrella review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Experience with OpenDNS"

What do you like best?

I like using Cisco Umbrella OpenDNS as it has a lot of options to use to monitor network activities and reports. It also has a clean interface and navigation is not too difficult. The system also has a lot of functionality.

What do you dislike?

The only thing that I really dislike about using Umbrella is that there are so many options it can get confusing when initially using the program. Because of this I'm still getting used to the system although I have not been using it for that long.

What business problems are you solving with the product? What benefits have you realized?

Open DNS Umbrella is allowing our company to easily monitor our network and provides a strong level of security that is hard to find anywhere else.

OpenDNS Umbrella review by Louis H.
Louis H.
Validated Reviewer
Verified Current User
Review Source

"Interesting experience"

What do you like best?

I highly recommend this company because it does very well its work and helps to improve the work of others

What do you dislike?

I have no complaints about this company, But it can improve on your customer service

What business problems are you solving with the product? What benefits have you realized?

To conclude I would like to say that this program is highly recommended because it is very useful and easy to use. Besides you have excellent customer service

OpenDNS Umbrella review by Makayla F.
Makayla F.
Validated Reviewer
Review Source

"Review for Open DNS Umbrella"

What do you like best?

Umbrella is the easiest web filtering solution in the world. We use it to protect our client's information from phishing attacks for the most part - and it definitely does its job.

What do you dislike?

I found Umbrella quite difficult to setup. It just does not configure smoothly, but for such a complicated system I can understand why.

Recommendations to others considering the product

There are probably other solutions that are easier to configure, and require less "hacky" solutions, but Umbrella is easy to use and has decent customer support!

What business problems are you solving with the product? What benefits have you realized?

Simply protection from dangerous sites. It is an optimized system, so the workload on our other services is low.

OpenDNS Umbrella review by Kyle R.
Kyle R.
Validated Reviewer
Review Source

"Good for Remote Offices"

What do you like best?

I love the easy deployment and the accommodation of sites without static IP addresses. They have an IP address application that automatically updates the IP address on the account identity to keep it working.

What do you dislike?

Without a high-end router, the service is fairly easy to circumvent. Our mid-grade Linksys routers at our smaller branch do not allow for limiting the DNS that is used. To accomplish this, I have to initialize a group policy on each machine.

Recommendations to others considering the product

Ensure that you have the ability to limit the DNS IP accessed from each device on your network.

What business problems are you solving with the product? What benefits have you realized?

This has been especially helpful at our locations that have limited bandwidth. Locations where a streaming video or music application can make phone calls suffer.

OpenDNS Umbrella review by Rachely K.
Rachely K.
Validated Reviewer
Verified Current User
Review Source

"The best security system ever."

What do you like best?

The pricing is what i like the best.

It's way cheaper then any another security system.

What do you dislike?

I dislike the model design. but except that there is nothing i dislike so far.

What business problems are you solving with the product? What benefits have you realized?

Some hacking group tried to threat me on hacking and crashing my website so i got Open DNS and they couldnt do it.

OpenDNS Umbrella review by Chandler B.
Chandler B.
Validated Reviewer
Verified Current User
Review Source

"Open DNS the best segurity"

What do you like best?

Helps users to get in touch with users' website visitors instantly, easy to use, advanced features has many features that make it attractive

What do you dislike?

It has what it takes, without many problems efficiently.

What business problems are you solving with the product? What benefits have you realized?

Some of the benefits are to increase customer satisfaction and sales, work much more efficiently compared to other services

OpenDNS Umbrella review by David L.
David L.
Validated Reviewer
Verified Current User
Review Source

"Open Dns Is A Quick & Easy Win"

What do you like best?

The best security leverages a layered strategy. an intelligent solution to acquire

What do you dislike?

It's the best security issues, no problems

What business problems are you solving with the product? What benefits have you realized?

To help solve malware problems among others in the company, all Umbrella packages provide roaming protection for Windows, MacOS and iOS devices outside the perimeter of the network without sacrificing performance.

OpenDNS Umbrella review by User
User
Validated Reviewer
Review Source

"DNS "

What do you like best?

Excellent software. So far we are using Umbrella mostly to filter content on public networks at our public library. It works great and was so easy to set up. We chose it because it gives us the ability to unblock sites immediately on patron computers when they request, instead of making them submit and then wait for a response.

We are extremely happy with the product and will continue to use it.

What do you dislike?

Base pay much lower than similar roles at other companies. Sales org still working out lots of process kinks. The closest thing to a con is the speed at which we're growing (fast!). It can create challenges.

Recommendations to others considering the product

I recommend it, in my case it worked with total security, I had no problems

What business problems are you solving with the product? What benefits have you realized?

I use it in my home computers as a security software, with the idea of ​​maintaining my privacy in the network.

OpenDNS Umbrella review by Joe F.
Joe F.
Validated Reviewer
Verified Current User
Review Source

"Simple yet powerful"

What do you like best?

Open DNS is easy to manage and maintain. Set it and forget it. It provides fast DNS resolution and basic content filtering.

What do you dislike?

It is not a bullet proof solution to all situations.

What business problems are you solving with the product? What benefits have you realized?

By using Open DNS we are able to provide faster DNS Name resolution than is possible from our ISP. While there may be other solutions Open DNS provides a free solution that works for us.

OpenDNS Umbrella review by Bhavesh L.
Bhavesh L.
Validated Reviewer
Review Source

"Open DNS Review"

What do you like best?

OpenDNS provides comprehensive security solution to protect against malware, ransomware and cyber threats.

What do you dislike?

The pricing structure and the fact that it started as an open source platform and after Cisco acquisition, the product pricing is significantly high

Recommendations to others considering the product

Evaluate other products too in the space however OpenDNS does provide a customized option which others may not.

What business problems are you solving with the product? What benefits have you realized?

It is used to secure our diverse user base from malware over the internet. It also allows us a customized block/access list option which other tools don't. All in all, the product is very good however the pricing is something that is concerning. I would still recommend Open DNS.

OpenDNS Umbrella review by Adam R.
Adam R.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great Product!"

What do you like best?

I love that this product prevents users from going to certain websites only using DNS. Saving on bandwidth by not loading the webpage first.and blocking content by using Open DNS servers to determine the category of the site. I believe that this product out performs other content blocking products out there. Very easy to add domains to white lists and they are live within minutes of implementing.

What do you dislike?

I have not come across anything I dislike at the moment.

What business problems are you solving with the product? What benefits have you realized?

This solves an issue of endusers going to non productive sites such as social media and streaming radio sites, resulting in more productivity from end users.

OpenDNS Umbrella review by Richard J.
Richard J.
Validated Reviewer
Verified Current User
Review Source

"Excellent protection in your website page"

What do you like best?

The quality and the variety of configuration options. This tool is incredible for protect and use a fast DNS.

What do you dislike?

A few steps more to explain better the initial configuration could be good

What business problems are you solving with the product? What benefits have you realized?

Redirections, to blocking some spam and for obtain a better velocity.

OpenDNS Umbrella review by Eric L.
Eric L.
Validated Reviewer
Verified Current User
Review Source

"Excellent"

What do you like best?

Clear and simple interface to take the relevant security measures

What do you dislike?

nothing to improve, OpenDns Umbrella is an indispensable tool

What business problems are you solving with the product? What benefits have you realized?

maintains a filtering of content in the traffic of the network that allows us employees to maintain a good focus on serving customers

OpenDNS Umbrella review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Review Source

"Open DNS Umbrella Review"

What do you like best?

DNS Security is one of the layers of security that our company uses to try and avoid end users bringing in malicious malware via the internet. Cisco's DNS Umbrella is nice because it is cloud-based and very easy to manage.

What do you dislike?

My only dislike is that the canned reports that are in DNS Umbrella are not all that helpful and the cost of DNS Umbrella has gone up significantly in the past few years.

What business problems are you solving with the product? What benefits have you realized?

DNS-Security is an important defense against end users going to malicious sites on the internet. The benefits are that there are less workstation rebuilds due to malware and less risk of users getting redirected to a malicious site on the internet due to a phishing scam or something similar. Overall, it is another solid layer of defense in our defense-in-depth strategy.

OpenDNS Umbrella review by James M.
James M.
Validated Reviewer
Verified Current User
Review Source

"Cloud security"

What do you like best?

todo se gestiona con identidades de usuario, una de las formas más prácticas de ofrecer seguridad en la nube.

What do you dislike?

Simple interface but more documentation is missing

What business problems are you solving with the product? What benefits have you realized?

Very useful to access certain criteria without compromising the company's data, very well.

OpenDNS Umbrella review by Todd T.
Todd T.
Validated Reviewer
Verified Current User
Review Source

"OpenDNS - Great Product - Huge Coverage "

What do you like best?

Where do I start:

OpenDNS has a unique means of blocking threats before they hit the endpoint. It's the equivalent of stopping the threat at the street before it's at your doorstep.

The platform reduced the volume of threats hitting our endpoints by upward of 80% after full deployment.

The Umbrella Agent installed on endpoints keeps everyone secure as they travel, and also leaves an incredibly small footprint on the device.

Deployment is simple - it's a flat .msi file for Windows, and a small .pkg and bash script for OS X that can be bundled and executed via MDM Agents such as AirWatch or MaaS360.

Having the ability to control policy based on site, endpoint, and AD allows the flexibility any large or small corporation needs.

Their accounts management and product team are very receptive of feedback and are a pleasure to work with.

What do you dislike?

Not much honestly.

They could improve their user management features to allow a bit more streamlined bulk operations for admins. Right now it doesn't scale well when it comes to user life cycle in the dashboard.

They could also improve upon what constitutes as malware and botnet. It can at times come off as white noise. They're working on it though so it's a minor complaint.

Recommendations to others considering the product

Seriously - Get them in your security stack. They're worth every penny with all their offerings, and they're just getting better every year. Best security decision we ever made for endpoint management. Couldn't emphasize that more.

What business problems are you solving with the product? What benefits have you realized?

Stopping threats before they hit the endpoint was the biggest reason we started using OpenDNS. We didn't want to just rely upon office firewall definitions stopping malware, and antivirus on the endpoint.

Using OpenDNS brought huge benefits almost immediately in that we weren't constantly responding to compromised endpoints anymore. We didn't have to burn the time reimaging trashed machines. The time we saved in the first few months alone are incalculable - Especially in the AsiaPAC and EU region where a vast majority of their regional internet landscape is rife with compromised servers.

OpenDNS Umbrella review by Justin Alan P.
Justin Alan P.
Validated Reviewer
Review Source

"Security first and foremost"

What do you like best?

Intuitive design, easy access and the security that these are worth safe redundancy when entering the cloud

What do you dislike?

At the moment nothing, as long as it works and works for what it is used for there is no complaint.

Recommendations to others considering the product

Recommended for all companies looking for security for their data in the cloud.

What business problems are you solving with the product? What benefits have you realized?

Because now we have more security when using our data, since we use sensitive information is very important security.

OpenDNS Umbrella review by User
User
Validated Reviewer
Review Source

"good experience"

What do you like best?

I have used the product both at home and at work to protect connections in both places, the experience has seemed very satisfactory, it is certainly a good product and I would recommend it. It works very well and its user-friendliness makes it very affordable.

What do you dislike?

I do not see any inconvenience to the product because as I have been using it every time I have needed it, it has helped me pleasantly. As I said, I would recommend it to almost all my colleagues because it is easy to use. I do not see anything negative

What business problems are you solving with the product? What benefits have you realized?

several connection problems

OpenDNS Umbrella review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Open DNS Umbrella"

What do you like best?

Easy to use. Quick to implement. Virtually invisible to the end user. Efficient in website monitoring and protection. Rollout was quick and simple. Easy for end user to install.

What do you dislike?

more expensive than other solutions. Does not contain dramatically more features than free version/usage of open dns.

Recommendations to others considering the product

For a feature rich, custom DNS, easy to use solution, highly recommended. Distribution to end users is quick and easy. Simple client app to be installed on each computer. Can be done by user themselves.

What business problems are you solving with the product? What benefits have you realized?

Monitoring employee website usage. Prevention of navigating to dangerous websites. Feature rich custom DNS management as part of overall corporate network infrastructure.

OpenDNS Umbrella review by Sabrina T.
Sabrina T.
Validated Reviewer
Review Source

"Great option for a web or content filter "

What do you like best?

I like the ease of use best! I think it's super easy to get the hang of it

What do you dislike?

I haven't noticed any issues or big problems that I would dislike.

Recommendations to others considering the product

Give it a try and be sure to use all the features before making your final decision.

What business problems are you solving with the product? What benefits have you realized?

It's really just made the filtering process much easier and made the company and our clients feel secure.

OpenDNS Umbrella review by Ilias T.
Ilias T.
Validated Reviewer
Review Source

"The best enterprise level protection"

What do you like best?

Great and always up to date for malwares

What do you dislike?

Pricing is not very flexible for SMEs, hard to negotiate if you are not huge company

Recommendations to others considering the product

Worth spending time on the setup and plan this properly. This way only you will get the best out of this product

What business problems are you solving with the product? What benefits have you realized?

Great support levels from cisco when required. Always there when needing business level support even when in crisis times

OpenDNS Umbrella review by Administrator
Administrator
Validated Reviewer
Review Source

"How well does it work?"

What do you like best?

I feel that it I an easy layout. The layout is very self explanatory. I only had a few questions about it.

What do you dislike?

I think when trying to fix an issue when I did have one I had a hard time figuring it out.

Recommendations to others considering the product

I feel it made our company work more efficiently. The layout was easy to understand. The setup was fairly easy.

What business problems are you solving with the product? What benefits have you realized?

I feel that having an open DNS it was slower during certain times. I feel there were certain times it didn't work as well as other times.

The benefits was it was easier to connect to multiple devices easier.

OpenDNS Umbrella review by Esteban D.
Esteban D.
Validated Reviewer
Review Source

"An excellent alternative solution"

What do you like best?

As a product of opensource, it is easy to set up and make it useful in your way to match your Enterprise or dr Strategy.

What do you dislike?

Not a great user experience and could use some fine tuning

Recommendations to others considering the product

Very good and useful product

What business problems are you solving with the product? What benefits have you realized?

Solved ability to have DNS in DR backup site, locally, and in the cloud. So m immediate ability with ttl

OpenDNS Umbrella review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Very effective software which allows me to get my work done in an orderly fashion."

What do you like best?

This software allows me to stay on top of my work load by securing all of my projects within my team.

What do you dislike?

The only negative side to this software is the help center isn't always there for support when a problem occurs.

Recommendations to others considering the product

This software has a very good backbone and is definitely heading in the right direction. I highly recommend any user to use this program for daily use.

What business problems are you solving with the product? What benefits have you realized?

I've realized this software has allows me to get more work done and has me stay more productive and on top of day to day tasks.

OpenDNS Umbrella review by Teresa G.
Teresa G.
Validated Reviewer
Review Source

"Open DNS Umbrella Review "

What do you like best?

Easy to install, great product. Backed by Cisco Threat Intel group Talos.

What do you dislike?

The product is not the most user friendly and does take a little bit of training to get all the functionality.

What business problems are you solving with the product? What benefits have you realized?

The malware protection alone slowed down the volume of calls received because of infected computers which has been a wonderful addition.

OpenDNS Umbrella review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"OpenDNS Umbrella is now Cisco Umbrella"

What do you like best?

I'm looking forward to having this product better integrate with other Cisco products. I do like have a web-based product for management for web-based attacks.

What do you dislike?

Limited control. Would like more granular control of the environment.

Recommendations to others considering the product

I think it's a great product and you can get started pretty easily. Also, I"m really looking forward to more Cisco integrations.

What business problems are you solving with the product? What benefits have you realized?

Web filtering for staff and protection against foreign threats. I do like how this product lets us have more control of what type of activity is occurring on our network.

OpenDNS Umbrella review by Administrator in Accounting
Administrator in Accounting
Validated Reviewer
Review Source

"Open DNS is THE only business filtering solution you need"

What do you like best?

I love its ease of use as well as its ability to manage our companies internet policy building wide.

What do you dislike?

There is not much to dislike about OpenDNS. They are the leader in the field in my eyes.

Recommendations to others considering the product

There is really no reason to shop around when it comes to business internet protection and website access management. Open DNS Umbrella is the best

What business problems are you solving with the product? What benefits have you realized?

We are using Open DNS Umbrella to secure our business internet from threats and to monitor and block harmful or distracting website from our employees

OpenDNS Umbrella review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"little use but gives results"

What do you like best?

the help that gives this to people in companies and staff

What do you dislike?

I use it to filter the content and protect my site.

Recommendations to others considering the product

try it is very good

What business problems are you solving with the product? What benefits have you realized?

he used it for content filtering

Kate from G2 Crowd

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