Open DNS Umbrella

4.2
(94)

A cloud-delivered network security service that protects any device, no matter where it’s located.

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OpenDNS Umbrella review by Owen C.
Owen C.
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"Business security"

What do you like best?

I like it for its security system that provides defenses against threats from unstable connections on the Internet where we can access and without realizing it infect the malware system

The technology that DNS Umbrella is very good, analyzes very well the page to be entered to define whether it is a stable connection or a malicious connection that can transmit malware or cause any damage to the system.

The support they provide is one of the best I have seen, they are always willing to solve my doubts and problems I have with the software

What do you dislike?

Umbrella is a very complete program but sometimes it makes the system slow because it consumes a lot of system resources causing this failure but it is not something that affects the daily work

What business problems are you solving with the product? What benefits have you realized?

The peace of mind provided by having all the information secure is the best benefit, in addition to the company's devices are safe from any cyber attack that may be unfortunate for the company to lose important information and data

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OpenDNS Umbrella review by Richard M.
Richard M.
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"Keep your connection secure with OpenDNS"

What do you like best?

What we love most about OpenDNS umbrella is that it has a modern and intuitive interface. At the time we had to do an update of a system prior to this and it was very easy and comfortable to do. It complies with all the features it offers and our company has done very well in terms of security for users or employees.

What do you dislike?

The truth is that we do not have many negative things to say about this program, in the time that we have used it in our company it has been very useful, however we can mention that sometimes there are often delays when it comes to carrying out searches.

Recommendations to others considering the product

Whether your company is large or small, if you want to keep the connection and navigation of your company, your employees and your customers secure, OpenDNS Umbrella can offer that and much more from one place as it is an ultil, effective and easy tool to use.

What business problems are you solving with the product? What benefits have you realized?

OpenDNS has given our company quality and security in the network and servers through the DNS and at the same time we have a better connection. We have been able to protect the vegation of our customers and workers from unsafe sites and even deceptive advertising by using navigation monitoring. Without a doubt, OpenDNS is what a company needs.

What Cloud Security solution do you use?

Thanks for letting us know!
OpenDNS Umbrella review by Max K.
Max K.
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"Data security"

What do you like best?

In the company many personal data is handled and it is important to have an effective and well protected security, that is why the Umbrella service was installed and it has helped us to have everything safe

Predicts the threats that can occur and alerts on pages that when entering can have malware and expand in the system and damage data and even app that are installed

I liked that before starting to pay a plan they give the opportunity to have a free trial to know how the platform works and if it is good or bad

What do you dislike?

Managing the program is a bit complicated, since the beginning of the configuration is complex but with the help of the tutorials you can configure it well and correctly so that it works without problems

What business problems are you solving with the product? What benefits have you realized?

It provides security with the information acquired by the company, which is the fundamental basis for the proper functioning of the internal system of the company so that nothing bad happens with the files and the important documentation that is stored in the company's devices.

OpenDNS Umbrella review by Richard N.
Richard N.
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"system protection"

What do you like best?

Since installing Umbrella DNS has been helpful for the internal protection of the entire corporate network and the VPN that is handled internally

I like customer service, offer quality and solution to the problems they have in a very fast time without having to send several help tickets

For all the important data you have in the company, it was necessary a good security and you could be sure and calm that nothing bad was going to happen in the system at any time that affected the information or documentation for cyber attacks or malware that enter when visiting an unreliable page

What do you dislike?

It is a very good software that serves very well the security it provides but it comes into conflict with pages that are reliable and that I have used for years and it shows me alert on that page I do not know on what basis to determine the reliability of the page but when they are pages that I recognize from a long time ago I open it otherwise and I do not pay attention to DNS Umbrella

Recommendations to others considering the product

is a very reliable and stable software in the security of the system that is installed correctly stops and alerts any type of amaneza that can damage the system affecting the information found there

What business problems are you solving with the product? What benefits have you realized?

It has been useful so that the company's data protection can work silently giving the security that no malware or "pishing" enters the system and will damage important files or affect the work

OpenDNS Umbrella review by Herschel B.
Herschel B.
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"Maximum security software"

What do you like best?

This software is very good, it is reliable and safe for the internal network of the company, it has a great security system that can calm any cyber attack.

you can have the peace of mind that I will not lose the stored data or enter viruses on computers and I can surf the Internet without fear that nothing will kill me on the computer or cell phone that is where I have installed this great software

What do you dislike?

The customer service seems to take a while to respond because if I communicate with them it is because I want to solve the problem once and not until they respond, they have answered me up to two or three days and when I have solved the problem on my own

I can not wait so long to wait for an answer of something that I need to know quickly to solve

What business problems are you solving with the product? What benefits have you realized?

It allows to have a more precise control on the pages worked by the employees and it can be known that the employees are looking for, if they really work or if they enter to pages that are not for working and are only spending time or that can affect the state of the network

OpenDNS Umbrella review by Stephen S.
Stephen S.
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"umbrella safe attacks"

What do you like best?

When I open a page or an infected file Open DNS Umbrella detects any alarm of a malicious infrastructure that wants to enter the system through this file and warns that if the file or web opens it will cause damage to the system because I do not open it but I like it how does it work because it does not allow malware to enter and if it enters it is because I ignored the warning that made me

What do you dislike?

On several occasions it has happened to me that I entered a reliable page for me and it shows me security warning is there when I realize that the software fails and shows warnings where there is nothing dangerous that could damage the system

What business problems are you solving with the product? What benefits have you realized?

It makes me work with security that my files and computer is free of any attack or damage damaged by malware although sometimes it fails is not all times and if I know the page very well I ignore this warning but if I do not know the page if I make a case and I do not open it

OpenDNS Umbrella review by Tony A.
Tony A.
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"the solution to cyber attacks"

What do you like best?

the information that is handled in the company and the continuous failures in the system that lost the information made to acquire this valuable program that has worked marvelously, detects the malware and warns at the exact moment that my computer can be attacked or that it can cause some fails and allows you to see all the activities that are done on the internet

What do you dislike?

sometimes the program fails and trying to enter a web page tells me that it can be dangerous and it is not because I had already entered several times and it is a page of trust for me and that has never shown me malware or something by the style

What business problems are you solving with the product? What benefits have you realized?

is a great program for the ease of security and visibility of the pages that enter the entire organization can detect the device, the user and the location if you enter a page that contains malware or that is not part of the work for be able to control employees

OpenDNS Umbrella review by Janice S.
Janice S.
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"good effective security platform"

What do you like best?

It provides a good security that blocks malicious sites on the web before the connection is established, you can browse the normal web and if I enter a malicious site, Umbrella notifies before entering and if I enter it is my responsibility because DNS does very well his work and warns that I am accessing a site that may contain malware, phishing, offers security from the cloud

What do you dislike?

I do not like the appearance of the platform seems too boring and without any creativity everything looks and does not attract attention at all, I use the platform well but at the beginning I did not like to work it for the same thing that is so simple and I did not see it Nothing attractive and I have aconstumbrado to see it so simple but by my outside I would have put more color or something that would motivate me since I do not like the simple things

Recommendations to others considering the product

offers security from the cloud

What business problems are you solving with the product? What benefits have you realized?

The company has always had security but with DNS Umbrella has been more effective security from the cloud and is easier to configure settings to control connections that can be fatal for the company I am at a time that I'm sure nothing bad will happen if has well active and configured DNS Umbrella

OpenDNS Umbrella review by Valerie K.
Valerie K.
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"protection against phishing and identity theft"

What do you like best?

is a great security platform that generates a lot of confidence, detects when there is phishing, identity theft or malware is very safe and too good I do not regret having acquired it is the best.

The work he does is very effective is to have the company safe from any attack that may be caused but with this platform installed there is no need to fear.

What do you dislike?

What a difficult question, I have no bad answer for DNS Umbrella seems good and I will not write anything bad because the experience I've had with Umbrella has been very good has not failed me nothing I have nothing because complain.

What business problems are you solving with the product? What benefits have you realized?

The company is safe in the network we know that nothing bad will happen to us because we are protected by DNS Umbrella that takes care of the data and information of the company, it is good to have this type of software installed to take care of the network.

OpenDNS Umbrella review by Gilb T.
Gilb T.
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"all devices can have security"

What do you like best?

It is a very easy to use software that can be used on the computer, tablet, cell phone is very good because it protects all these devices that are very important.

The possibility of ponder this software in other devices apart from the reader is the best thing that they invented and thought not only the computer fills with malware the other devices also and nobody thinks about it as if they were not part of the work as well.

What do you dislike?

Initially when I started with DNS, it was difficult for me to know how it worked and everything I had about menus did not understand anything because the appearance of the page is very basic, which makes it lose and does not understand how the function really is.

What business problems are you solving with the product? What benefits have you realized?

Having cell phones free of malware is to be sure that some of the information of the company will not be filtered and will be safe on the person who speaks.

OpenDNS Umbrella review by Willie B.
Willie B.
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"Security, trust and privacy"

What do you like best?

I use too much information in the cloud and that is why Umbrella with its intelligent function of detecting malicious viruses in some file is of great importance for my work that takes care of me and I am confident that it will not be damaged.

Umbrella has been my great ally when it comes to saving and having all the information in a safe place without fear of something happening

What do you dislike?

I really can not complain about Umbrella I feel that everything is fine and that every time the platform improves for security welfare, I do not have bad to say of Umbrella only good comments from me

What business problems are you solving with the product? What benefits have you realized?

In the past every day that came to work and turned on my computer was very stressful to see how they got messages that I had a virus because we had a very basic program against this and it was more what slowed down the computer than what really made

OpenDNS Umbrella review by Fred A.
Fred A.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Cisco Umbrella protects all our users"

What do you like best?

Cisco Umbrella is an excellent program of quick installation, easy to use and implement and in a few minutes can help you protect all your customers by integrating it from the cloud against threats or attacks on the Internet. And it's great to protect our DNS security.

What do you dislike?

We really do not have a complaint or we can say that we do not like Cisco Umbrella, so far it has worked well for us, we can only say that sometimes it is not very effective when categorizing or blocking social networks that are not in English. But the rest works perfect.

Recommendations to others considering the product

This is not a program to control your users, but to protect them from the threats and insecurities that you may encounter while browsing the web. We recommend that you do not forget the importance of informing them about websites infected with harmful ads that they may find while browsing and that put their information at risk. This is an excellent program to prevent those problems.

What business problems are you solving with the product? What benefits have you realized?

Con Cisco Umbrella hemos podido controlar las amenazas o cualquier problema. Es muy bueno monitorear el uso de las redes, configurar políticas de seguridad para la navegación de nuestros clientes. Con él podemos prevenir ataques maliciosos como malware, phishing y minería criptográfica. Y los informes que proporciona en los sitios visitados por los usuarios de nuestra lista de permitidos son eficientes. También podemos mencionar que el programa ofrece lo que promete y sus precios son accesibles.

OpenDNS Umbrella review by George John W.
George John W.
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"Umbrellas, the best in security at a fair cost."

What do you like best?

Cisco umbrella protects the whole network. While you can have an agent installed on machines to provide more protection abilities and filtering, you more than likely have IoT devices on your network and you want to make sure those aren't working with bad actors.

Umbrella is lightweight and the geniuses behind it are constantly finding ways to thwart evildoers.

When we initially put in umbrella we were spending over 40 hours per month on fighting crypto viruses and that dropped to 20 hours for the next 12 months. It has paid for itself easily.

What do you dislike?

Every once in a while it conflicts with an app and we need to turn it off to troubleshoot, see it working again, then create a ticket to get support to resolve the issue.

Recommendations to others considering the product

The number of times Umbrella has prevented crypto from entering an environment is countless. If crypto gets into a desktop, it doesn't let it communicate with the bad actor's server and notifies us in Connect Wise that a computer needs to be cleaned of a virus.

We can take a look at our antivirus suite and see that maybe a dozen items are blocked in a month. Looking at the umbrella, there are literally millions of bad data points that are being rejected.

So I recommend this software over any other.

What business problems are you solving with the product? What benefits have you realized?

We are an MSP with 7000 endpoints that we support. Umbrella is not optional for our clients. While antivirus is required, it serves as a checkbox. Umbrella is what does all of the heavy lifting for us on the antimalware side of things.

OpenDNS Umbrella review by James Ernest T.
James Ernest T.
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"Cisco Umbrella keeps you protected"

What do you like best?

- Dashboard is easy to use to identify any issues

- Easy to configure networks to monitor

- Easy to configure policies and settings

What do you dislike?

A little more insight as to what the virtual umbrella appliance is doing

A little more granular in content filtering or a better explanation of what is in each category

Easier log management - max of 30 days held in Cisco-managed S3 storage

Recommendations to others considering the product

Cisco Umbrella provides insight as to what users are browsing that is unknown to them, like harmful ads, malware infected websites, phishing sites, etc. We can then help educate and train users what to be on the lookout for and improve our first line of defense—our users. We don't use the service as a tool to catch our users, but to train, educate and protect them from the bad actors that lurk on the web.

What business problems are you solving with the product? What benefits have you realized?

Cisco Umbrella is used across our whole organization to protect the network from malicious web traffic that might be due to malware, crypto mining, command and control, phishing or other sources. With the virtual umbrella appliances connected to our AD, we can identify the computers that might be infected, but stopped from talking to the outside, and get them cleaned quickly. It's an important layer of DNS security.

We selected Cisco Umbrella while they were still OpenDNS. It was a solution to filter internet content in the residence halls. The capabilities that have been added are tremendous. We really don't use the content filtering aspects as much, as the students can just turn off their wifi and use their cellular plans to get to anything they want. The primary use of Umbrella is protecting our users from the malicious sites that are out there.

OpenDNS Umbrella review by ben j.
ben j.
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"excellent security tool in our private connections"

What do you like best?

this tool certainly guarantees us a secure connection and a large data flow which we handle in large quantity is excellent for our secure connections that we require

What do you dislike?

we are still using open dns without any problem is of great quality without a doubt a tool for professionals any company should have it is a vital tool for safe navigation

Recommendations to others considering the product

I would recommend to Open DNS Umbrella extensively the tools it offers us for our work teams are excellent quality and perfect service, we have adopted many tools that Open DNS Umbrella offers us for the continuous improvement of our services

What business problems are you solving with the product? What benefits have you realized?

pen DNS Umbrella has provided us with many tools to connect in a safe way complying with standards and quality we feel very satisfied because we can trust that our data is safe in addition to the information and statistics that this tool gives us the support and support is amazing

OpenDNS Umbrella review by Alexander M.
Alexander M.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Really good"

What do you like best?

In many areas OpenDNS umbrella means a change in the way of working of our company, the interface is very intuitive and the best thing without a doubt is that the migration of a previous system to this one is very comfortable, although the interaction with the user does not It is so direct, if it offers great security.

What do you dislike?

Due to the time I have been using this service, I do not really have much to say that I dislike, however, it could be mentioned that in some occasions there are small delays in the searches, but I guess it is normal in a security service more than that no other problem.

Recommendations to others considering the product

In essence OpenDNS umbrella is thinking for companies that really have many employees, due to its functions I think it is mostly useful for companies where the flow of information is very high, and also the number of workers is large, on the other hand it also serves as an excellent security monitoring and control tool so in essence I think it would be better for companies with many employees but also small companies could use it to check the functions of their workers.

What business problems are you solving with the product? What benefits have you realized?

With OpenDNS Umbrella have been able to solve problems with data leaks, and reviews of inappropriate sites by some users, due to its monitoring and security we have also prevented the entry of different types of attacks from misleading advertising that some employees unknowingly select , in essence, its security and navigation protection section has helped us.

OpenDNS Umbrella review by Jay H.
Jay H.
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"Best DNS program"

What do you like best?

From the many features Open DNS has to offer, my favorite is how it keeps everyone in my company safe, and the company itself. Without it, many people would be trying to scam us. The service Open DNS provides is extremely reliable.

What do you dislike?

One thing I dislike about Open DNS is how tricky the installation was. I found myself messing up a lot of parts. Once I was past this though, everything worked perfectly.

Recommendations to others considering the product

Familiarize yourself with the program and what each part of it is before setting anything up. This will make your life easier because you'll know about every thing Open DNS does.

What business problems are you solving with the product? What benefits have you realized?

I'm solving many different business problems using Open DNS. One of the most important benefits would be how it blocks out unnecessary websites that people may encounter during the workday. Another thing that helps us out a lot is that everybody could be worry free while browsing the internet. Everything is protected under Open DNS!

OpenDNS Umbrella review by Jeremiah A.
Jeremiah A.
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"Amazing service!"

What do you like best?

Out of all of the features that OpenDNS has to provide, my favorite is how it protects my family and friends in the workplace. We can freely browse the internet without having to be worried consistently of viruses or bad websites. We can block everything out that we do not want.

What do you dislike?

I don't dislike anything about OpenDNS. If I had to choose something, it would probably be the way the application is designed visually. I feel like they could slightly improve how it looks, but other than that it is not bad at all.

Recommendations to others considering the product

I recommend that every company uses this program. It's amazing!

What business problems are you solving with the product? What benefits have you realized?

OpenDNS has made it exponentially easier to communicate with everybody around the office. On top of this, it has made everyone work more efficiently because we have been able to block out websites that do not need to be browsed on during the work day.

OpenDNS Umbrella review by Damon N.
Damon N.
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"High quality experience"

What do you like best?

What I like most about Open DNS umbrella is the traffic monitoring and security offered by the users' browsing, these two qualities that offer a lot of security tasks.

What do you dislike?

I think that although it is a very useful application and service, it requires a more or less extensive knowledge to be able to operate it in a good way. It is a very useful service but it does not include explanations to know how all the functions are applied.

Recommendations to others considering the product

Open the DNS umbrella is certainly for companies with functions that require constant Internet browsing and data exchange, control and security functions focused on the control of navigation very useful for this type of companies.

What business problems are you solving with the product? What benefits have you realized?

The utility that gives the company the most is for security tasks in navigation and the prevention of infections through viruses that employees download many times without realizing it.

OpenDNS Umbrella review by Joey H.
Joey H.
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" Elimination of problems instantly"

What do you like best?

Undoubtedly the best thing that OpenDNS umbrella has is the optimal capacity to stop and eliminate the possible viruses that damage the network where we work.

What do you dislike?

A not lesser scope that could be improved in this tool is the ability to work with low-end equipment since its security is currently quite weak if you do not have a robust equipment.

Recommendations to others considering the product

To use this great tool, knowledge is needed, however, once it is up and running, security within the enterprise networks improves a lot.

What business problems are you solving with the product? What benefits have you realized?

The biggest problem we had in the company was the viruses that spread through networks or websites, since we have free Wi-Fi in our vehicles and customers often infected the remote terminals in the cars, which was a big problem but Now it does not happen a long time since the implementation of this tool.

OpenDNS Umbrella review by Andrew D.
Andrew D.
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"One of the best options for safety"

What do you like best?

The security to navigate is definitely one of your best tools, with Umbrella I can feel the security of not entering a virus that damages my information.

What do you dislike?

There is not much that I dislike of Umbrella, but without I think that they could improve a couple of things in terms of the configuration since sometimes it is somewhat confusing.

Recommendations to others considering the product

If you want a good security system, you should definitely try Umbrella, it does not matter if you have a small or large company, with Umbrella you can feel more security and more freedom without worrying about system failures.

What business problems are you solving with the product? What benefits have you realized?

Umbrella protects our files and important information from a computer virus or a general failure, since we use Umbrella we can feel more secure when working because we know that nothing bad will happen.

OpenDNS Umbrella review by Emil Tom R.
Emil Tom R.
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"Quality When It Comes To Protecting Your Equipment Against Any Threat"

What do you like best?

What most attracts me the attention of this product is that you can use it in any device being so that not only would be protecting your PC but, your cell phone, tablet or any other intelligent device in this same way the software as such is 100% friendly in That sense provides a high level of confidence when the user goes to work with the tool.

What do you dislike?

I don't dislike anything, what I've been working on with him has been perfect.

Recommendations to others considering the product

I recommend this software those companies that have their employees access to the Web to be able to take care of their equipment at the same time to their companies, it will work perfectly.

What business problems are you solving with the product? What benefits have you realized?

This solved many problems with security, since we have those problems ended, our data is more secure.

OpenDNS Umbrella review by Robert O.
Robert O.
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"Security and surveillance for the company"

What do you like best?

I really like the security it provides that I can rest assured that it will not be deactivated or at any moment it will stop working. I have been with Umbrella for several years and I like it a lot.

It serves for all kinds of companies, whether large or small, the price which I think is very good for the security provided by Umbrella

What do you dislike?

Maybe if I have a lot of bad things but what I have with Umbrella everything has seemed good to me I have no displeasure with it everything is good so far

What business problems are you solving with the product? What benefits have you realized?

I can rest assured of the security and information that we have in the company with Umbrella we are sure that nothing will happen to us

OpenDNS Umbrella review by Linda K.
Linda K.
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"Security and confidence on time"

What do you like best?

Umbrella has helped me a lot to protect important data of the company, before using umbrella it happened to me that the data or important information was damaged or violated sometimes by the same employees or by viruses that attacked the network

What do you dislike?

The installation is a bit complicated it takes a long time that I do not like because every update of the system takes time to update it and it works well although I understand that the software they use is so good that the installation is delayed for that reason

What business problems are you solving with the product? What benefits have you realized?

The protection of the information that generates umbrella for the company is the best one has diminished me headaches of being pending for all the information of the company

OpenDNS Umbrella review by Jesus P.
Jesus P.
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"Easy solution"

What do you like best?

It provides effective solutions to institutes, schools, universities, libraries and other learning centers, as far as internet is concerned. With your help, communication between different departments in a study center is more efficient. All connected through the network provided by this company.

What do you dislike?

It has certain security problems that should be fixed. Another drawback that I find with this service is that when searching for a non-existent domain, it sends you to an OpenDNS search space, called OpenDNS Guide, this site shows search results as if the web domain really existed, when in fact it does not it's like that

Recommendations to others considering the product

It is easy to use, easy to configure and manage. It is ideal for institutes, educational centers, libraries, schools and universities, as well as at home. This security improvement fixes certain problems present in previous versions.

What business problems are you solving with the product? What benefits have you realized?

Connection between the different departments of the university, including the internal schools to this and the library. Facilitating communication between different workers and administrative staff.

OpenDNS Umbrella review by Cedric M.
Cedric M.
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"Robly the big difference when sending emails"

What do you like best?

It has been quite helpful Robly since we started with them has been fabulous everything I could do in a short time, at the beginning when I started using Robly services did not understand many things but with the support they have helped me and since then It has been fabulous and I do not regret having bought Robly

What do you dislike?

Maybe it bothers me the delay to load several documents at once but I think it must be a network problem that of robly

What business problems are you solving with the product? What benefits have you realized?

I can send the emails creatively, all of them have a great variety to choose from. Sometimes it takes me a while to think which one I choose from so many that there are

OpenDNS Umbrella review by daniels f.
daniels f.
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"open dns surprise with such quality tools and incredible service"

What do you like best?

My experience has been very rewarding. I believe that open dns meets all the professional standards that a company needs, it is fast and of great quality for professional management, it is also easy to use and guarantees an incredible service. this tool is essential to connect both employees and users of the company, I highly recommend the use of this tool will provide professionalism to your company

What do you dislike?

Actually, we continue to implement this work tool and we have not found any complication in its use, the whole service is incredible and I give a great recommendation when using it, the connection provided by open dns is excellent, without a doubt a quality service

Recommendations to others considering the product

I recommend totally open dns is a powerful security system for our servers, it helps us with many useful tools to interlace the communication and navigation systems and to optimize our work in a safe and very efficient way. Without a doubt, it is a tool that a professional company should to have

What business problems are you solving with the product? What benefits have you realized?

open dns has allowed us to advance and scale towards the professional in an easy way with tools that have optimized 100% our support systems and communication with our clients every day that we like to offer quality and with open dns we always have the best connection and All the communication that a professional company must have besides giving us the necessary security to link our servers and systems is very rewarding to have such a powerful tool in our benefit.

OpenDNS Umbrella review by User in Internet
User in Internet
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"OpenDNS Web Filtering is amazing!"

What do you like best?

Umbrella is what does all of the heavy lifting for us on the antimalware side of things. It helps us meet certain filtering requirements required to pass audit and obtain certification. The IT team primarily implements this across the company .

Umbrella is lightweight and the geniuses behind it are constantly finding ways to thwart evildoers.

What do you dislike?

very once in a while it conflicts with an app and we need to turn it off to troubleshoot, see it working again, then create a ticket to get support to resolve the issue.

Recommendations to others considering the product

Easy to configure networks to monitor

Easy to configure policies and settings

What business problems are you solving with the product? What benefits have you realized?

Cisco umbrella protects the whole network. While you can have an agent installed on machines to provide more protection abilities and filtering, you more than likely have IoT devices on your network and you want to make sure those aren't working with bad actors.

OpenDNS Umbrella review by Pedro B.
Pedro B.
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"High level experience"

What do you like best?

What stands out most in the use of openDNS umbrella is the wide variety of tools to monitor user browsing

What do you dislike?

A problem to be highlighted is the blocking of different applications that are presumably suspicious but that are of the company's use. When they are blocked, the download or transfer processes must be carried out again.

Recommendations to others considering the product

Recommended to maintain the safety of your companies to the maximum and without having too many worries

What business problems are you solving with the product? What benefits have you realized?

The most important utility is undoubtedly the reduction of time used in dealing with cases of computers infected with viruses of all kinds, thanks to the umbrella defense you can navigate much more secure

OpenDNS Umbrella review by Wayne S.
Wayne S.
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"Data protection and important information for the company"

What do you like best?

Umbrella is light does not spend a lot of resources on computers which does not affect the work and internal that is done in each, apart from being very safe

What do you dislike?

To tell the truth at first it took me a long time to know well how it worked since the explanations were not very clear, eventually I knew how to handle them but I think they should from the beginning specify everything well since not all people understand so fast

What business problems are you solving with the product? What benefits have you realized?

I had problems with the security of the network we did not know how to have so much important information without fear of a cyber attack

OpenDNS Umbrella review by Joseph R.
Joseph R.
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"Best for businesses"

What do you like best?

Open DNS is quite possibly the most convenient internet security product out there. It's super easy to use & to setup and once you setup everything you won't need to comeback unless you want to see statistics.

What do you dislike?

The website design might be a little confusing at first but once you know how to navigate through the website you're all good.

Recommendations to others considering the product

This is a great and inexpensive tool for all businesses. You might want to use it if you want to block certain websites on your network.

What business problems are you solving with the product? What benefits have you realized?

Using Open DNS we're blocking in our business harmful websites, gambling websites or any other websites that might distract our workers.

OpenDNS Umbrella review by Oscar F.
Oscar F.
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"A pleasure to use"

What do you like best?

It makes me feel comfortable and safe because I know that family and children are safe. It also did not take very long to set up the application, which is nice. It is simple and efficient to use. Would definitely recommend!

What do you dislike?

I don't necessarily dislike anything, but I would not complain if they were to update the interface more.

Recommendations to others considering the product

Very good if you would like to have some sort of protection online.

What business problems are you solving with the product? What benefits have you realized?

I feel more confident with my business knowing that we are protected from viruses and scams online. It puts all of us at risk if we do not have this program.

OpenDNS Umbrella review by Administrator
Administrator
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Simple and Effective"

What do you like best?

As an MSP Open DNS Umbrella offers a single portal to manage all your OpenDNS customers. The policy builder is simple and easy to use, and the basic implementation of the system can be done (including the deployment of VAs and AD connectors) within an hour.

PSA integration and deployment from an RMM also makes deployment of this product very painless.

What do you dislike?

With the MSP version AD integration is only possible with the use of a virtual appliance for the AD connector to talk to. This restricts the deployment to smaller or purely cloud based customers.

What business problems are you solving with the product? What benefits have you realized?

We currently Open DNS Umbrella for providing a comprehensve DNS level security for customers who do not require a content filtering platform.

We also have a number of customers who work and offer services to vulnerable children and adults. Open DNS allows our customer to provide a safe and secure environment for their service users.

OpenDNS Umbrella review by Leonard R.
Leonard R.
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"Controlled and safe navigation"

What do you like best?

Thanks to its tools of protection of the navigation that we have in the company it is much more safe, besides the internal managements of the application that allow to verify the web sites.

What do you dislike?

The application has many tools to use and I believe that in order to do it correctly, something more than basic knowledge is needed to manage it perfectly.

Recommendations to others considering the product

For centralized and functional protection, this tool is ideal

What business problems are you solving with the product? What benefits have you realized?

Virus attacks on web pages have been greatly reduced, thanks to the protection and early blocking of Open Dns Umbrella.

OpenDNS Umbrella review by Charles D.
Charles D.
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"Data protection in a safe way"

What do you like best?

We handle a lot of information from users with all their personal data so we decided to invest in Umbrella DNS to protect this important data, and since there is security all the data is safe and we are sure that all the information stored is protected.

What do you dislike?

From so much information that you have to protect I feel that sometimes the system is a little slow and this affects the work.

What business problems are you solving with the product? What benefits have you realized?

The benefits of saving the personal data of all users is quite satisfying to know that they are safe

OpenDNS Umbrella review by Jake S.
Jake S.
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Verified Current User
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"Inexpensive tool for bandwidth and content control"

What do you like best?

The best feature to me is the accommodation of sites with static IP's. Their application keeps everything working by automatically updating IP addresses on the account

What do you dislike?

We use some mediocre Linksys routers at our smaller remote offices that do not allow limiting the DNS that is used. To fix this, we have initialized group policies on each machine to prevent the service from being circumvented.

Recommendations to others considering the product

The only limitation I found was that in some offices, I could not limit the traffic from alternate DNS servers at the router level. Savvy users easily circumvented.

What business problems are you solving with the product? What benefits have you realized?

A lot of our smaller remote offices have limited bandwidth, where streaming video or music can make the VoIP call quality suffer. Cisco Umbrella helps with this.

OpenDNS Umbrella review by Sebastian M.
Sebastian M.
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"The best for your internet security"

What do you like best?

OpenDNS is super easy to set up and it works flawlessly. It's easy-to-use and very useful for your business. The UI is clean and the website works well, never had problems with them.

What do you dislike?

I would improve the help & documentation section, OpenDNS can be a little bit frustrating for a beginner. Luckily, I'm not a beginner.

Recommendations to others considering the product

Setting up everything in your network is fairly easy if you have the required knowledge.

What business problems are you solving with the product? What benefits have you realized?

We use it to block gambling websites, adult websites and harmful content in our network and it works amazingly.

OpenDNS Umbrella review by Rory  D.
Rory D.
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"Open DNS Umbrella Is A Quick & Easy Win"

What do you like best?

A very well thought out system for filtering web traffic. Easy to build a configuration, and a clean dashboard to see and manage the whole product. Setup is very intuitive for anyone who has used products of this type before.

What do you dislike?

There does not seem to be a way to bulk edit destination lists once they are created or imported.

Recommendations to others considering the product

It works best if you are trying to block a certian site from your metwork.

What business problems are you solving with the product? What benefits have you realized?

We can now feel safe because our data and information are completely safe.

OpenDNS Umbrella review by Vince A.
Vince A.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Super easy security addition!"

What do you like best?

Umbrella when used in conjunction with the on site virtual machines is so fantastically simple to use, it makes deployment a breeze! Deploying the OVAs and pointing your clients to them is as easy as deploy, block and done! Anyone can do it.

What do you dislike?

Generally speaking, Umbrella is a bit on the slow side to update clients with new security settings. While I do realize the time is also dependent on your own network speed, the push from the cloud dashboard to on prem would be a ton better, if you were able to manually set the sync instead of waiting for the time period.

Recommendations to others considering the product

Don't consider!!BUY!!

What business problems are you solving with the product? What benefits have you realized?

Clients tend to use the company network as their own personal home network, and with Umbrella, I can not only limit that, but block what I want to, when I want to. Productivity should rise when not all of the users can browse facebook and social media at work like they used to.

OpenDNS Umbrella review by Evan L.
Evan L.
Validated Reviewer
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"Some worthwhile points to consider, but implementation documentation can be confusing."

What do you like best?

I like the idea of DNS query filtering beyond what's typically available at no cost. I like the ability to do reporting on the data to get insights not typically available without manually collating DNS lookup data. I also like the idea that if DNS results are returned for malicious websites or services you can point a finger at your vendor and that provides some CYA.

What do you dislike?

I dislike the implementation documentation, the confusing nature of the setup calls, and overall the idea that the sales people don't really grasp the technical requirements for enterprise rollouts. They just sell sell sell and really don't take the extra time to learn current architecture, caveats, etc. They solution requires virtual appliances (which they weren't very helpful designing architecture) and installing agents on the domain controllers (which they also weren't exactly upfront about). They left me and my team to learn the ins and outs and design the rollout. We also had to enable different audit logging on our domain controllers and they didn't tell us that either.

Recommendations to others considering the product

Look at other options, vendors, etc. Beware of implementation pitfalls and unhelpful sales/tech staff at OpenDNS.

What business problems are you solving with the product? What benefits have you realized?

DNS queries by malicious actors or software are no longer being served. We have a better understanding of what domains and subdomains are regularly requested and visited. We also feel more prepared when it comes to being proactive with security.

OpenDNS Umbrella review by Ted J.
Ted J.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"DNS on steroids"

What do you like best?

With the new appliances that are available for on-site deployment, being able to integrate with AD for increased granularity in metrics and visibility is superb. They also allow for split DNS processing for internal and external DNS queries which also further harden the DNS infrastructure from client workarounds.

What do you dislike?

The initial deployment can be interesting as the permissions required for some of the agent/scripts is not something that may be in place already.

Recommendations to others considering the product

Just give it a try with a good partner, you will not regret it.

What business problems are you solving with the product? What benefits have you realized?

Umbrella allows for the filtering on DNS queries to enhance security at a very base level -- allowing for lower workloads on IPS/firewalls in the organization.

OpenDNS Umbrella review by Brandon S.
Brandon S.
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"Trusted security base at a fair price"

What do you like best?

The prices they handle are fair and good.

It is easy at the time of configuration and every update that it requires.

The instructions for activation are clear and simple and the DNS servers are reliable

What do you dislike?

I can not complain or have a bad comment since I have not had bad experiences just good so that's just good comments

What business problems are you solving with the product? What benefits have you realized?

The benefits of having a security to protect the network system is the most satisfactory benefit for the company

OpenDNS Umbrella review by David A.
David A.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Cisco Umbrella"

What do you like best?

The Cisco Umbrella product works great for both Malware protection and web filtering. At its basic level it will provide malware protection when forwarding DNS requests to it. Easy to setup for a MSP. It can be setup to drill down to the user level for web filtering and more.

What do you dislike?

The product does take a little bit of training to get all the functionality. Between roaming computers and properly setting up policies.

What business problems are you solving with the product? What benefits have you realized?

The malware protection alone slowed down the volume of calls received because of infected computers. It also allowed us to offer web filtering to our clients with an easy setup.

OpenDNS Umbrella review by Bruce D.
Bruce D.
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"excellent security program in my company."

What do you like best?

OpenDNS I love it, it has been a very useful program in my company, I have been using it for several years and it has protected me from people who try to cheat and viruses that are found in the network.

What do you dislike?

at the beginning it is a bit complicated to configure, requires extensive knowledge in networks, the rest is very good once configured.

What business problems are you solving with the product? What benefits have you realized?

It helps me keep my employees safe virtually, to prevent scams and hacks.

OpenDNS Umbrella review by Administrator
Administrator
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Verified Current User
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content

"Experience with OpenDNS"

What do you like best?

I like using Cisco Umbrella OpenDNS as it has a lot of options to use to monitor network activities and reports. It also has a clean interface and navigation is not too difficult. The system also has a lot of functionality.

What do you dislike?

The only thing that I really dislike about using Umbrella is that there are so many options it can get confusing when initially using the program. Because of this I'm still getting used to the system although I have not been using it for that long.

What business problems are you solving with the product? What benefits have you realized?

Open DNS Umbrella is allowing our company to easily monitor our network and provides a strong level of security that is hard to find anywhere else.

OpenDNS Umbrella review by Jessie H.
Jessie H.
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Verified Current User
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content

"My Experience Has Been Great!"

What do you like best?

I like that Open DNS has a great ease of access. There are a lot of things that I could go on about that are fantastic, but not enough time.

What do you dislike?

The only complaint I have is that I don't like the layout of the website.

What business problems are you solving with the product? What benefits have you realized?

Open DNS is providing our customers with a great and reliable service that is un-matched. It benefits everyone by having this amazing service readily available for our customers.

OpenDNS Umbrella review by Chad G.
Chad G.
Validated Reviewer
Verified Current User
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content

"Easy to use"

What do you like best?

DNS is easy to use I use it a lot in the company to protect employees from doing something inappropriate in the system

What do you dislike?

I feel that it takes too long in the installation and sometimes consumes a lot of resources in the system which causes the entire network to fall down until its installation is completed

What business problems are you solving with the product? What benefits have you realized?

It has served to have more control of what employees do in working hours

OpenDNS Umbrella review by Max J.
Max J.
Validated Reviewer
Verified Current User
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content

"Safety first"

What do you like best?

It serves for the security and privacy of the company in the area of everything important that is what matters most since if it attacks a virus it damages the information but with Umbrella it is safe

What do you dislike?

Umbrella sometimes makes the network a little slow because the program is so heavy to protect everything important in the company

What business problems are you solving with the product? What benefits have you realized?

Serves for the protection of data and cyber attacks

OpenDNS Umbrella review by David S.
David S.
Validated Reviewer
Verified Current User
Review Source
content

"Good program, very useful for my company."

What do you like best?

I use it a lot to protect my company connections, prevent hacker attacks, and control the employee's network activity...

What do you dislike?

I like everything, it is very useful and it helps me control the virtual part of my company.

What business problems are you solving with the product? What benefits have you realized?

The main problem that solves me is to control the activity of employees, prevent them from connecting to unwanted pages in the company and avoid viruses and malware.

OpenDNS Umbrella review by Louis H.
Louis H.
Validated Reviewer
Verified Current User
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content

"Interesting experience"

What do you like best?

I highly recommend this company because it does very well its work and helps to improve the work of others

What do you dislike?

I have no complaints about this company, But it can improve on your customer service

What business problems are you solving with the product? What benefits have you realized?

To conclude I would like to say that this program is highly recommended because it is very useful and easy to use. Besides you have excellent customer service

Kate from G2 Crowd

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