Open DNS Umbrella

(32)
4.0 out of 5 stars

A cloud-delivered network security service that protects any device, no matter where it’s located.

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Showing 32 OpenDNS Umbrella reviews
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OpenDNS Umbrella review by <span>Jesus P.</span>
Jesus P.
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Easy solution

What do you like best?

It provides effective solutions to institutes, schools, universities, libraries and other learning centers, as far as internet is concerned. With your help, communication between different departments in a study center is more efficient. All connected through the network provided by this company.

What do you dislike?

It has certain security problems that should be fixed. Another drawback that I find with this service is that when searching for a non-existent domain, it sends you to an OpenDNS search space, called OpenDNS Guide, this site shows search results as if the web domain really existed, when in fact it does not it's like that

Recommendations to others considering the product

It is easy to use, easy to configure and manage. It is ideal for institutes, educational centers, libraries, schools and universities, as well as at home. This security improvement fixes certain problems present in previous versions.

What business problems are you solving with the product? What benefits have you realized?

Connection between the different departments of the university, including the internal schools to this and the library. Facilitating communication between different workers and administrative staff.

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OpenDNS Umbrella review by <span>Jake S.</span>
Jake S.
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Inexpensive tool for bandwidth and content control

What do you like best?

The best feature to me is the accommodation of sites with static IP's. Their application keeps everything working by automatically updating IP addresses on the account

What do you dislike?

We use some mediocre Linksys routers at our smaller remote offices that do not allow limiting the DNS that is used. To fix this, we have initialized group policies on each machine to prevent the service from being circumvented.

Recommendations to others considering the product

The only limitation I found was that in some offices, I could not limit the traffic from alternate DNS servers at the router level. Savvy users easily circumvented.

What business problems are you solving with the product? What benefits have you realized?

A lot of our smaller remote offices have limited bandwidth, where streaming video or music can make the VoIP call quality suffer. Cisco Umbrella helps with this.

What Cloud Security solution do you use?

Thanks for letting us know!
OpenDNS Umbrella review by <span>Vince A.</span>
Vince A.
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Super easy security addition!

What do you like best?

Umbrella when used in conjunction with the on site virtual machines is so fantastically simple to use, it makes deployment a breeze! Deploying the OVAs and pointing your clients to them is as easy as deploy, block and done! Anyone can do it.

What do you dislike?

Generally speaking, Umbrella is a bit on the slow side to update clients with new security settings. While I do realize the time is also dependent on your own network speed, the push from the cloud dashboard to on prem would be a ton better, if you were able to manually set the sync instead of waiting for the time period.

Recommendations to others considering the product

Don't consider!!BUY!!

What business problems are you solving with the product? What benefits have you realized?

Clients tend to use the company network as their own personal home network, and with Umbrella, I can not only limit that, but block what I want to, when I want to. Productivity should rise when not all of the users can browse facebook and social media at work like they used to.

OpenDNS Umbrella review by <span>Evan L.</span>
Evan L.
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Some worthwhile points to consider, but implementation documentation can be confusing.

What do you like best?

I like the idea of DNS query filtering beyond what's typically available at no cost. I like the ability to do reporting on the data to get insights not typically available without manually collating DNS lookup data. I also like the idea that if DNS results are returned for malicious websites or services you can point a finger at your vendor and that provides some CYA.

What do you dislike?

I dislike the implementation documentation, the confusing nature of the setup calls, and overall the idea that the sales people don't really grasp the technical requirements for enterprise rollouts. They just sell sell sell and really don't take the extra time to learn current architecture, caveats, etc. They solution requires virtual appliances (which they weren't very helpful designing architecture) and installing agents on the domain controllers (which they also weren't exactly upfront about). They left me and my team to learn the ins and outs and design the rollout. We also had to enable different audit logging on our domain controllers and they didn't tell us that either.

Recommendations to others considering the product

Look at other options, vendors, etc. Beware of implementation pitfalls and unhelpful sales/tech staff at OpenDNS.

What business problems are you solving with the product? What benefits have you realized?

DNS queries by malicious actors or software are no longer being served. We have a better understanding of what domains and subdomains are regularly requested and visited. We also feel more prepared when it comes to being proactive with security.

OpenDNS Umbrella review by <span>Ted J.</span>
Ted J.
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DNS on steroids

What do you like best?

With the new appliances that are available for on-site deployment, being able to integrate with AD for increased granularity in metrics and visibility is superb. They also allow for split DNS processing for internal and external DNS queries which also further harden the DNS infrastructure from client workarounds.

What do you dislike?

The initial deployment can be interesting as the permissions required for some of the agent/scripts is not something that may be in place already.

Recommendations to others considering the product

Just give it a try with a good partner, you will not regret it.

What business problems are you solving with the product? What benefits have you realized?

Umbrella allows for the filtering on DNS queries to enhance security at a very base level -- allowing for lower workloads on IPS/firewalls in the organization.

OpenDNS Umbrella review by <span>David A.</span>
David A.
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Cisco Umbrella

What do you like best?

The Cisco Umbrella product works great for both Malware protection and web filtering. At its basic level it will provide malware protection when forwarding DNS requests to it. Easy to setup for a MSP. It can be setup to drill down to the user level for web filtering and more.

What do you dislike?

The product does take a little bit of training to get all the functionality. Between roaming computers and properly setting up policies.

What business problems are you solving with the product? What benefits have you realized?

The malware protection alone slowed down the volume of calls received because of infected computers. It also allowed us to offer web filtering to our clients with an easy setup.

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Kate from G2 Crowd

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