The user interface is intuitive and easy to train new users on. The admin interface is equally user friendly.
The Vision connector is fantastic for connecting with Deltek and the software is supported by Synthesis developers.
The support is the best I've encountered in 12 years of working with other DAM systems. BIM users love it.
Retrieving assets at different resolutions is fast, as is sharing and editing albums.
What do you dislike?
Unable to look through multiple page PDFs or PowerPoint shows, or process the same into raster files. Needs better connectivity through mobile devices, but I believe that they will be coming out with a cloud version that will address this issue
Recommendations to others considering the product
This tool can enhance your workflow, but it cannot fix it. If your current processes are broken, I recommend fixing them before you commit to any DAM system. Also, spend the time needed in preparation for this or any other DAM solution. Planning and organizing makes implementation much easier.
What business problems are you solving with the product? What benefits have you realized?
Safeguarding assets is always a priority, and OpenAsset does that in spades, but it is more than just a repository for our assets. This system does more for improving our image heavy workflow than any other solution we've tried. It's user friendly interface makes it easy to train new users. This tool has created new ways to communicate between our producers and decision makers, and our web developers are utilizing the tool's API for our new website.
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