Openfire

(10)
4.7 out of 5 stars

Internal IM Server for Enterprises

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Openfire Reviews

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Openfire review by Caio B.
Caio B.
Validated Reviewer
Verified Current User
Review Source

"Best "

What do you like best?

Many of the positive points in my tool utilization were the easy and simple integration with various tools, and chief among them is the speed at which messages are reflected in the communication. By also dealing with a tool and open source allows us developers create more loyalty and trust with the Openfire.

What do you dislike?

Problems often happen that make me determined for the connection time, especially with Automatic reconnection.

Recommendations to others considering the product

I recommend to all developers / people from the area who have problems with machine-machine communication since slowly ease of use change and create a culture next to Open fire and the whole community that keeps you.

What business problems are you solving with the product? What benefits have you realized?

In my company got a high advantage with Openfire, had a slightly lower latency from the machine-machine communication, which created a great feedback and efficiency at work.

The company used Linux system on every machine because it is a problem concerning the machine-machine communication at the time we thought we had a huge problem on their hands, researching and studying found that the best way would be the Openfire that in addition to an open tool -source be easily installed and integrated after the implementation got good feedback about it.

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Openfire review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Openfire works very well for help desk communication"

What do you like best?

I like that openfire works very well for help desk communications. It has many different plugins and features that can be managed on the back end to give front end users more control over how they can help other people on their team.

What do you dislike?

I dislike the rate of which plugins are updated. Some plugins go almost a year or more without any updates so they fall behind and require older versions of their clients to use the plugins effectively.

Recommendations to others considering the product

Openfire is great if you're looking to have more of a selection of plugins for your xmpp server. They have a large selection and for the most part, the clients they have are very stable.

What business problems are you solving with the product? What benefits have you realized?

We use openfire's fastpath plugin to help our level 2 agents better assist our level 1 agents on their calls.

What Other Collaboration solution do you use?

Thanks for letting us know!
Openfire review by Claudio F.
Claudio F.
Validated Reviewer
Verified Current User
Review Source

"The fastest way to get realtime messaging through XMPP protocol"

What do you like best?

It's both easy to configure and to use. A first timer would be able to easily configure it as its interface is just so intuitive. Dealing with the entrails of XMPP which are XML flavoured messages isn't the easiest task, but from the server point of view, when using Openfire everything becomes a bliss!

What do you dislike?

Sometimes when the API on the development side gets outdated, or Openfire is telling us to update its interface and we do perform some update, it's common to get a bunch of incompatibilities afterwards. They should strive to keep at least some backwards compatibility so we don't need to get back to our coding every single time we update the API or the server. Most of the times it's not a big deal though.

Recommendations to others considering the product

If you have been going through all the ordeal of dealing with XMPP vast protocol, without much success of understanding really what is going on at the server side of your application. Perhaps it's time to take a look at Openfire solution. It's easy to install, configure and integrate. Administrative tasks such as users creation, roles definition is easy as pie. Publish-subscribe handshakes on the server side isn't the easiest thing in the world, with openfire it's abstracted with a great and intuitive GUI. Go ahead and give it a try!

What business problems are you solving with the product? What benefits have you realized?

I have these applications which envolve a lot of real time features and the need of prompt response in communication between machine to machine. A small latency would be just too much, so simple http was completely out of the question. As I came to know about XMPP protocol a few years ago, it was both a relieve just being able to deal with such a wonderful protocol, but it was a pain having to deal with unintuitive server side technologies. Openfire really came to rescue on this.

Openfire review by Alexander P.
Alexander P.
Validated Reviewer
Verified Current User
Review Source

"One of the easiest-to-setup XMPP servers"

What do you like best?

Openfire, despite being powerful, is really easy to get started with. You can use it standalone, or configure LDAP — all a matter of a few clicks in the GUI setup. It also works with Docker, although there were some problems with this setup.

What do you dislike?

It seemed like Openfire would work in Docker (there are even some ready images in Docker Hub for that purpose), but it didn't go really well. We've ended up setting it up on bare server alongside our dockerized setup. Also, it is a bit hard to integrate with some systems it wasn't meant to be integrated with (i. e. no lack-like flexibility), but if you are a developer, there's nothing impossible for you!

What business problems are you solving with the product? What benefits have you realized?

We used Openfire as a student team chat server, so it's

Openfire review by David A.
David A.
Validated Reviewer
Review Source

"OpenFire Chat Server"

What do you like best?

We used the OpenFire Server for our internal IM platform. It integrated nicely with our Active Directory and running on the Linux platform "just worked". We had very little maintenance except for routine updates we need to do on it.

What do you dislike?

The plugin system was sometimes buggy, but got better with time. Our engineers also preferred other clients to the Openfire chat client, but thats the power of Opensource and choice.

What business problems are you solving with the product? What benefits have you realized?

Instant Communication platform - worked with our AD and we controller access.

Openfire review by Alexander H.
Alexander H.
Validated Reviewer
Verified Current User
Review Source

"Working as expected"

What do you like best?

open standards, open source, it's free :-D

Many authentification methods, a webbased client, external access also possible.

What do you dislike?

Sometimes after updates you have to search for a solution to get it running again.

Recommendations to others considering the product

Definitively worth a try

What business problems are you solving with the product? What benefits have you realized?

Internal company communication.

Openfire review by Heather S.
Heather S.
Validated Reviewer
Review Source

"Openfire works great!"

What do you like best?

We use Openfire for our internal instant messaging. As a virtual company, communication is key, and this helps us stay informed.

What do you dislike?

Sometimes it needs to be rebooted to prevent crashing. Can get annoying.

What business problems are you solving with the product? What benefits have you realized?

We are able to communicate quickly and efficiently using Openfire instant messaging.

Openfire review by Nicolas V.
Nicolas V.
Validated Reviewer
Review Source

"Very simple and practical"

What do you like best?

Openfire is very simple and highly graphical, which makes a good recommandation of beginner sysadmins

What do you dislike?

It does not scale high, so it is not suited for big corporations

Recommendations to others considering the product

Use it in small companies

What business problems are you solving with the product? What benefits have you realized?

Integration into the IS, fluidify the communications between community/team members

Openfire review by User in Outsourcing/Offshoring
User in Outsourcing/Offshoring
Validated Reviewer
Verified Current User
Review Source

"Most efficient XMPP server"

What do you like best?

Allows plugins

Quite stable server

A product of Ignite realtime, which has related products

What do you dislike?

Admin console has many details

Not enough support from users to use

XMPP messages sometimes have delay span

Recommendations to others considering the product

An efficient XMPP server, arguably the best one since it is quite stable and open-source

What business problems are you solving with the product? What benefits have you realized?

Problems: a quite stable XMPP server for chat application

Benefits: A quite stable server, open-source, can handle a fair number of requests

Openfire review by Rusty P.
Rusty P.
Validated Reviewer
Review Source

"Private IM Hosting"

What do you like best?

We use OpenFire in combination with Spark IM client to host an internal IM client that can be used by all of our employees. It allows for real-time collaboration and, best of all, it is free.

It also integrates fully with Active Directory (and other LDAP services) so that our users are seamlessly logged in.

What do you dislike?

It is very functional for a free software, so I don't have any complaints.

Recommendations to others considering the product

Update it as much as you can.

Kate from G2 Crowd

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