What do you like best?
The best part about this software is that it is completely free. It works similar to Word, and has mostly the same functions, so, if you know how to use Word, you will feel completely confident using Open Office. It has the same default settings and the paper sheets and options (fonts, colors, size) is exactly the same and put together into a similar user interface.
What do you dislike?
What I dislike is that most computers do not have this software and have Word instead. Even when you save the documents into the .doc/.docx format, the format of your document would normally change when opened with Word. As an instructor at a university, this is a huge inconvenient, as my powerpoints will not look the same in class as they did in my computer. Also, the default document type will be .opt, and, if you are not careful enough, you will save your documents in this format, which you won't be able to open in most computers that do not have this software.
Recommendations to others considering the product
This software is a good product for a starting company, however, I would recommend switching to the standard Office package.
What business problems are you solving with the product? What benefits have you realized?
As it is an open software, it is completely free, which is a huge advantage for a company, as the office package might be too expensive for low-income or starting companies. This software is a good way to start your business without a huge investment on software.