Optimum Payroll

(3)
2.2 out of 5 stars

Payroll made simple

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Optimum Payroll Reviews

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Showing 3 Optimum reviews
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Optimum review by Andrew C.
Andrew C.
Validated Reviewer
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"Good Payroll Product with great customer service"

What do you like best?

It was a great product for payroll in its day. Once setup it is a workhorse that gets the job done. A person usually answers the phone and customer service is above average.

What do you dislike?

It is very dated in the modern HR world. The interface and navigation are well below. Usability is difficult, hard to get reports and data out of the system. Listed features beyond payroll do not provide any real usability as you would think.

What business problems are you solving with the product? What benefits have you realized?

We used it for payroll and time tracking. We tried to use it for other features but it was ineffective beyond payroll and time.

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Optimum review by Silvia R.
Silvia R.
Validated Reviewer
Review Source

"Extremely happy with the new cloud based platform."

What do you like best?

Time cards, HR, payroll are all integrated. The payroll function is very streamlined and intuitive. We recently moved to the cloud based platform and love it. And now we can run payroll from anywhere.

What do you dislike?

Finding the reports I need is cumbersome at times because there are so many options. But I would rather have too many options rather than too few.

What business problems are you solving with the product? What benefits have you realized?

Keeping payroll in-house while keeping up with technology and having more options for our employees. We're slowly moving towards employee self-serve options.

What Payroll solution do you use?

Thanks for letting us know!
Optimum review by User in Building Materials
User in Building Materials
Validated Reviewer
Verified Current User
Review Source

"Human Resources professional"

What do you like best?

The integrity of the data in Optimum Payroll is very good.

What do you dislike?

Optimum Payroll (iSeries) is not intuitive or user friendly. We are looking at other products currently because we have been dissatisfied with reporting functionality. We've had to build our own reporting process because of the inflexibility of Optimum.

We also seem to have issues that need to be fixed occasionally when we do upgrades.

The applicant tracking does not meet our needs.

Recommendations to others considering the product

Keep looking.

What business problems are you solving with the product? What benefits have you realized?

We have used Optimum Solutions for our Applicant Tracking, HR management, Payroll and Time & Attendance.

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