What do you like best?
They have a very responsive, flexible support staff. The team at Synergy really listens to the needs of their customers
What do you dislike?
There is a long lead time to get a system up and running. While necessary, I think it may be a little excessive.
Recommendations to others considering the product
Make sure you have your expectations both realistic to your needs and capabilities. Oprymyze is very good at making sure your needs are met, however, you have to have a game plan in advance of collaborating with them.
What business problems are you solving with the product? What benefits have you realized?
Combining legacy systems and data streams. A unique sales offering and commission and bonus calculation.