What do you like best?
We use Oracle to host our blog. It does a decent job of that. It's easy for users to access and write, and there's a nice workflow to review any content before it gets published. Permission levels are also nice so a random user cannot just post without a certain level of access. I also like being able to update the code if necessary.
What do you dislike?
It's not the most user-friendly design. When you log in, it feels a bit dated and take a bit of time to get acclimated to where everything is located. The organization of the backend code files seems very disorganized. Finding any sort of tutorials, demos, site help is challenging. Maybe the worst part is trying to contact customer support. There is a lengthy registration process for their separate support forum that requires approval. I've had a couple support instances there have been left unresolved and and closed without any offers why.
Recommendations to others considering the product
I don't feel like I'm noticing any updates that feel like Oracle is making progress. I'm not sure if it's the level of account we have/pay for. It seems like we installed/bought this one version years ago and have never updated. The interface feels dated, and I've never noticed any updates to change that feeling.
What business problems are you solving with the product? What benefits have you realized?
We use it for our company blog. It has hosted our content for years. We used to have two blogs and they were helpful in combining the two without losing any archive articles.