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Oracle CPQ Cloud (BigMachines)

Oracle CPQ Cloud (BigMachines)

3.8
(102)

Oracle CPQ Cloud (Configure, Price, and Quote) helps you sell faster, easier, and with greater accuracy—from anywhere.

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Oracle CPQ Cloud (BigMachines) Reviews

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Showing 112 Oracle CPQ Cloud reviews
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Oracle CPQ Cloud review by Gladis T.
Gladis T.
Validated Reviewer
Verified Current User
Review Source

"Efficiency in the resolution of sales processes much easier"

What do you like best?

It is an incredible software, it adapts to all my work needs, I can integrate all Oracle packages and programs that together help a lot to solve any work management. Significantly represents a great editor where I can manage sales data, configuring everything in a much simpler way, maintaining the same logic of the trade, but handling much better many complex formulas.

What do you dislike?

The tools are very complete and the functionality of them is excellent. However, it can be a little complex to understand in general how to start handling the product correctly. Little by little I understood correctly the step by step of the work management, where I understood, that each characteristic is equivalent to something logical and representative of the process; everything together makes complex but very necessary tools. I would like there to be a demo at the beginning so that it shows step by step the proper functioning of all the tools.

Recommendations to others considering the product

It is an advance to work with Oracle CPQ (BigMachines) is design and innovative edition, working with a quality of excellence, provided the ability to maintain a record in the information and sales management. It provides an analysis and modification of the data in a more simple way but maintaining the logic and versatility of the information but offering everything from a more visual perspective. I recommend that you try it and see how simple it is and the great benefits it brings.

What business problems are you solving with the product? What benefits have you realized?

Now we have improved the efficiency processes and labor and sales management, where we apply better formalization and accuracy in business. We keep a constant and synchronized information thanks to Oracle CPQ, since we store everything in a single space. We keep the sales data updated with new information, where you can progressively track each progress; Accessing all this information is easier for any person in the work group because we keep everything stored in the cloud, which is easy to access. Thanks to this we improved the communication and saved us like that, a lot of work time invested.

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Oracle CPQ Cloud review by Matthew Earl S.
Matthew Earl S.
Validated Reviewer
Review Source

"Slow"

What do you like best?

Well it is quite concise and easy to work with when you are aware of what each button does and so it also requires a bit of technical know how but this is simply the way CRM systems work anywhere I suppose.

What do you dislike?

The software is at time unresponsive and this slows productivity to an occasional full stop which is a bit annoying at times. Furthermore, I find that it also quite slow when replying to basic inquiries and even simple clicks. For this reason and several more, I am hard pressed to be able to recommend this software to other people. I would gladly suggest SAP over Oracle in this regard.

Recommendations to others considering the product

I would recommend looking around for other solutions unless you are set on using Oracle products to begin with.

What business problems are you solving with the product? What benefits have you realized?

Well we use the software to coordinate all our systems across the globe to manage our databases and meet customer relationship management needs. It is certainly not a perfect system but it is one that works well for the time being.

What CPQ solution do you use?

Thanks for letting us know!
Oracle CPQ Cloud review by Sai Swaroop S.
Sai Swaroop S.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Good for Functional use, could do a lot better with UX "

What do you like best?

The customizability, people who are developers like I can easily write code and extend the core functionality to do different things a customer asks. The document builder is somewhat modern and more often than not it would solve the customer needs.

The formula management is also a great feature and has lot of promise. The price cases of customers generally involve automation and manual edits.

What do you dislike?

Very very hard to use, reporting and analytics capabilities are far from ideal. The feedback loop and documentation can be a little better, especially with respect to learning management system.

The support team generally putts the ball to another team or general non availablity of expertise with a lot of onus on customer orchestration teams

Requires a lot of training and since the UI is not there, hard for salespeople to show interest especially if the software adoption was a top-down mandate(which it is in most cases)

Hard to compete with a Salesforce CPQ demo during the consideration phase because of the User Interface. Same with reporting and analytics

Recommendations to others considering the product

Training and clear picture of CPQ goals , one should understand the role of the executive sponsor for any enterprise undertaking. Make the consulting firm you work with your partner ask for all the cases. Dont be satisfied with the answer "We will get to it in discovery".

What business problems are you solving with the product? What benefits have you realized?

Business partnership interest

Bottom line improvements for customers

Automation

Easy generation of quotes and documents

Oracle CPQ Cloud review by Internal Consultant in Hospital & Health Care
Internal Consultant in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Seamless Integration and Ease of Use"

What do you like best?

1. Incredibly powerful configuration rules engine

2. Offers flexibility to achieve almost any business need

3. Very well supported - Oracle is clearly investing in development of CPQ Cloud as updates to the system are regular and significant

What do you dislike?

Document generation systems need some work - Old Document Engine is very powerful, but not user friendly. Newer Document Designer is very user friendly, but lacks a number of features available in Document Engine.

1. CPQ Cloud has gone through some growing pains as part of BigMachines being acquired by Oracle.

2. Many people on the sales side of Oracle still aren't very aware of CPQ, and don't understand how it fits in the big picture.

3. CPQ Cloud is in serious need of a UI update, but that is in the works for upcoming releases.

Recommendations to others considering the product

I believe Oracle CPQ Cloud would be a useful tool for any company that quotes and sells a product or service. The flexibility and power of the system are such that it can handle any magnitude of users, quote size, or business rule complexity. Unless the business is very straightforward and quote generation and business rules are very simple, CPQ Cloud would likely be a good fit.

What business problems are you solving with the product? What benefits have you realized?

Oracle CPQ Cloud is being used to provide our channel partners with a front end to configure products, get instant pricing, produce quotation documents, produce product drawings and link to product specification sheets. This information is provided to them in minutes instead of hours making our company easier to do business with. It is being rolled out systematically to our principal customers.

Oracle CPQ Cloud review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"Seamless Integration and Ease of use"

What do you like best?

1. Rapid Sales Experience

2. Give users the ability to analyze, optimize, and manipulate pricing models with ease

3. Configure layers of workflow that are designed for CPQ usage

4. Built for High Performance:

5. CPQ that is designed to be a guided selling tool for a unified experience across all channels

Accelerated Business Change

6. Integration with SFDC that is equivalent to Force.com native solution

7. Flexibility to not only shorten sales cycles but also designed to easily automate approvals, contracts, subscriptions and renewal contracts

What do you dislike?

1. Significant setup time, cost, and maintenance. We have to use an implementation partner

2. Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care

3. Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place

Recommendations to others considering the product

I believe Oracle CPQ Cloud would be a useful tool for any company that quotes and sells a product or service. The flexibility and power of the system are such that it can handle any magnitude of users, quote size, or business rule complexity. Unless the business is very straightforward and quote generation and business rules are very simple, CPQ Cloud would likely be a good fit.

What business problems are you solving with the product? What benefits have you realized?

1. Allows us to offer a variety of options without manually programming in each individual product

2. Allows us to utilize a product feed with features and variants, which can also play well with Google Product Listing Ads (Google Shopping)

3. Maintenance does not necessarily require hard programming knowledge, so marketing communications can help maintain

Oracle CPQ Cloud review by User in Human Resources
User in Human Resources
Validated Reviewer
Verified Current User
Review Source

"Quote quickly and accurately"

What do you like best?

Oracle CPQ Cloud allows me to produce accurate quotes in real-time, and provides a convenient electronic signature link for clients to execute an agreement quickly. If I need tweak pricing, or update product specific options I can do it without requiring assistance.

What do you dislike?

The rules that support Oracle CPQ Cloud are not visible to the end-user, and it can be frustrating when I receive an error message outside of my knowledge of the system. Instead of troubleshooting myself, I need to work with an internal partner to address the issue.

Recommendations to others considering the product

Pay attention to detail.

What business problems are you solving with the product? What benefits have you realized?

I am able to link new business with existing client information stored in my CRM Instead of submitting new sales orders and having to tie back to previous sales. This fluidity allows me to service the client quickly and drive the implementation/ product start date.

Oracle CPQ Cloud review by Vishal B.
Vishal B.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Flexible CPQ Solution for any platform any size"

What do you like best?

Oracle CPQ is the best CPQ software that I can think of today when we consider having a solution which integrates not just with Oracle CRM but with any CRM and back end ERP tools.

- I like the way Oracle has provided its own scripting language to further extend the platform to do things which are generally not possible with point and click.

- User Interface - fully customizable user interface

- Document Engine - The use of templates and a powerful doc generation capability makes Oracle CPQ easy to implement for customers who have complex Doc Gen requirements

What do you dislike?

- Need ability to have Models within models.

- Need ability to have a flexible array structure - Resizable columns, header colors should be different, collapsible.

- Object Oriented approach - CPQ does not take a object oriented approach like all leading software in the industry making it difficult to administer as the table structure is pretty flat.

Recommendations to others considering the product

Perform a good feasibility study of if this tool fits your requirements.

What business problems are you solving with the product? What benefits have you realized?

I have implemented Oracle CPQ for multiple clients facing multiple business problems.

1. Acquisition growth - Built a flexible CPQ tool with product hierarchy aligned to allow future acquisition growth. Oracle CPQ's product hierarchy allows this.

2 Geographical harmonization - Build a CPQ tool which is more of less standard across the globe. Issues with some clients were locally grown CPQ/ excel tools which did not follow a standardized approach.

3. Reporting - Some clients lacked reporting capabilities around the quoting process. CPQ provides more in depth reporting capabilities allowing leadership get a closer look at the quoting process.

Oracle CPQ Cloud review by Paul S.
Paul S.
Validated Reviewer
Verified Current User
Review Source

"Success with CPQ"

What do you like best?

CPQ has enabled us to create a cloud based product configurator for our customers to use. Customers can come to our site, configure products get instant pricing, get product specifications and customized drawings, and approve quotes (which will become orders). This is a recent implementation but with expert help from the Oracle consultants we have successfully launched it and look forward to the benefits of our company being easier to do business with.

What do you dislike?

The system, implementation and ongoing consulting is a bit pricey. We are slowly absorbing the technical aspects to allow us to make our own modifications without the need for consulting.

Recommendations to others considering the product

The system is capable of doing everything that we could want. Implementation consultants are very knowledgeable and picked up our business very quickly to be able to help implement.

What business problems are you solving with the product? What benefits have you realized?

Make the company easier to do business with. We expect enhanced sales.

Oracle CPQ Cloud review by Srikanth V.
Srikanth V.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Turns legacy systems to legendary"

What do you like best?

It has a robust architecture to support any business vertical and provides flexibility to integrate with and external system seamlessly through web services and REST APIs.

What do you dislike?

CPQ adoption always requires consulting, understanding the product and implementing in house is far from reality.

Recommendations to others considering the product

Great tool to adopt, but it requires right architect who can solution it as per your needs. It is very important that the consultant understands your business and solution the requirements aptly in CPQ. There have been many customers who ended up wrong implementations, though the product is excellent.

What business problems are you solving with the product? What benefits have you realized?

For one of the customers I did the entire end to end implementation and production deployment. Their typical fastest sale used to be 28 days, after CPQ deployment the fastest sale from lead to order shipment was 20 hours.

It solved many of the pricing and sales work flow issues.

Oracle CPQ Cloud review by Francis B.
Francis B.
Validated Reviewer
Verified Current User
Review Source

"Going forward Oracle CPQ is our company’s future both domestically and internationally!"

What do you like best?

The flexibility of the program! We realized we could run our business "right out of the box", but as we expanded we had the flexibility to modify the program with little effort. We tell our sales teams "Think outside the box, don't think about how we do it now, think about how you imagine it would work in the perfect world". By pushing this concept on our Sales teams we have been able to grow our business and provide our users with the tools they need to succeed. The Mission Statement of our Team is "Helping you work smarter, not harder!"

What do you dislike?

There are only two things we don't like about the program: Reporting Manager and the archaic Text Editors. The Reporting Manager section of BigMachines (CPQ) is clumsy and does not provide us all the tools we need to dig into our reports. The charts, options, and flexibility are just not there yet. We make it work, and the information we can report on is a step above anything we had.............but for such a powerful program this area needs some serious work.

The second dislike is the text editors. We live in 2016 and people are used to the ability to modify their verbiage like they do in outlook or MS Word. The text editors, that people use daily, are like using the primitive text editors that come standard on any computer. We would love the ability to have the same function and feel as MS Word.

Recommendations to others considering the product

The product is amazing and has become the go-to tool for our sales teams domestically. The only down side, and really the only downside at the moment, is the ho-hum Reporting Manager. As a CPQ Program Manager I live inside the program and I wish the reports I generate daily where more detailed, and with more options.

What business problems are you solving with the product? What benefits have you realized?

We are tying in all our departments (i.e. Sales, Projects, Engineering, etc., etc) into one system. Though we all share a common CRM program, the ability to use a common sales tool is very beneficial to our growth. in addition to all our departments, we also have the ability to tie in all our outside sales representatives as well...........which at the end of the day is a game changer. So far we have rolled this program out domestically with great success, and we are now in the process of rolling it out internationally..............which has its bumps in the road.

Oracle CPQ Cloud review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Oracle CPQ- Big Machine"

What do you like best?

Oracle CPQ is very flexible and has great features that were lacking in Oracle EBS. UI is very intuitive even for the novice user. I also like the way Oracle has also provided options to use script for scenarios that are not our of the box and can be used for processes that are specific to Capital equipment businesses. Our end users love the product since it reduced the reliance on IT and made them self-sufficient.

What do you dislike?

Integration with backend ERP, and frontend CRM tools like Salesforce still needs some refinement. I would also like to see a better ABO feature to integrate and produce quotes for Service Contract renewals from current Asset/Install Base.

What business problems are you solving with the product? What benefits have you realized?

Streamlined Sales process, and offered flexibility to accomodate most of the business scenarios out of the box. It is much more flexible and configurable as compared to previous generation of Oracle EBS product line (e.g. HTML Quoting, Advanced Pricing, and Configurator).

Oracle CPQ Cloud review by Lori P.
Lori P.
Validated Reviewer
Verified Current User
Review Source

"I Love Working on Big Machines"

What do you like best?

Big Machines is dedicated to investing in all resource areas of the company in order to continue to improve ease of admin, customer support, software development, and hosting functionality.

What do you dislike?

Some of the rapid developments for out of the box admin leads to legacy customizations not always functioning as expected. Lower levels of customer support often need to escalate cases involving legacy functionality to higher levels.

Recommendations to others considering the product

A great tool for configuring, quoting, and turning quotes to orders for standardized products. Integration with some MRP systems require IT expertise. Admins need the knowledge of products and the flexibility to be willing to learn some programming. It is sometimes necessary to review customer support solution carefully when a case is resolved because their solution does not always solve the entire problem. Oracle is committed to continuous improvement of the tool and its customer support team.

What business problems are you solving with the product? What benefits have you realized?

Homogenizer Product Selector and Configurator utilizing array attributes. Commerce process that restricts customer shipping options based upon customer ID and ship to ID. Special Discount Approval Process.

Oracle CPQ Cloud review by Gary S.
Gary S.
Validated Reviewer
Verified Current User
Review Source

"Oracle CPQ Administrator who likes the versatility and options the product allows"

What do you like best?

The best thing about Oracle CPQ is how flexible it is. The built in features are vast but even if my users want me to do something that the software is not really designed to do, I can figure out a way to get it done using custom BML (an internal javascript language) on selected attributes and rules. It's nearly as limitless as raw html programming.

What do you dislike?

Because of all the features, there are often many ways to get something done and the amount of options can be overwhelming to those who don't understand the product very well. Even working with this product full time, it took months to develop a good understanding of the architecture but now that I do, I think the developers did everything they could to architect it logically while allowing so many ways to use the product.

Recommendations to others considering the product

We have been customers of BigMachines before it was acquired by Oracle. The vast hosting powers and resources that Oracle has added to the product have kept BigMachines improving and doing so quickly. There are more impressive improvements coming in the next few releases and Oracle has been ramping up investment in this product and using it in house.

What business problems are you solving with the product? What benefits have you realized?

The company I develop solutions for using this product has seen great benefits of standardizing customer quotes that were varied greatly between different sales people before. This variance was accentuated by the fact that multiple companies have been merged into ours and we have different US locations that would be hard to keep in sync without Oracle CPQ cloud. This has produced a professional and consistent quote with correct pricing anywhere in the world. Sales can access and use this from any device since it is web browser based.

Oracle CPQ Cloud review by Jason P.
Jason P.
Validated Reviewer
Verified Current User
Review Source

"Oracle CPQ Cloud - Bigger, Better, Stronger since Oracle Acquisition of BigMachines"

What do you like best?

Incredibly flexible and powerful Commerce and Configuration engines can handle even the most complex product configurations and pricing structures. Easy to use UI based on simple logic for the easy parts and incredibly powerful and robust scripting engine for the hard parts. Powerful reporting functionality gives management easy tools for forecasting and to see market trends.

Oracle clearly sees the value in the product and has invested heavily into it. Great improvements have been made in ease of use as well as the sheer power of the product and the product roadmap looks better and better all the time.

What do you dislike?

Dynamic document creation is still a cumbersome process. New Document Designer is looking promising to greatly simplify this, though.

Recommendations to others considering the product

If your company has complex product configurations, pricing structure, etc., Oracle CPQ Cloud can handle it. Oracle has invested heavily into the product since acquiring it. Much of the core BigMachines team is still with the company, helping to guide and shape the product. Each new release features significant improvements and support is top notch and getting even better.

What business problems are you solving with the product? What benefits have you realized?

Streamlined sales process. All new equipment proposals are generated from CPQ, providing customers with consistent pricing and consistent proposal formatting. This has the additional benefit of giving total visibility of opportunities being quoted from the beginning for both internal and external sales teams.

Oracle CPQ Cloud review by Andy F.
Andy F.
Validated Reviewer
Review Source

"CPQ - OCPQC / BigMachines"

What do you like best?

BigMachines (Oracle CPQC) has a lot of features that make it so the average non-technical person can create some complex products and rules. I personally have been a huge fan of formulas. The editor is slick and appealing but also allows for some complex formulas without having to break the ol' brain bank. There's a ton of features like this that make it vertically independent and can service all types of companies and their products.

What do you dislike?

Sometimes the super complex needs more customization within a proprietary code framework. I find it easy to understand and still solving the problems it needs to without overcomplicating it but I have a technical background. The main point I have here that I dislike is that its proprietary but hey, otherwise do that too.

What business problems are you solving with the product? What benefits have you realized?

B2B ecommerce has never been easier. Being in multiple companies that sell complex products B2B, I can see how beneficial it is to a company to get a fast turnaround on quotes and ease of selling. There's no more long lead times or approvals when its all built in to 1 system.

Oracle CPQ Cloud review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Great CPQ Product"

What do you like best?

Oracle CPQ cloud is a great product in which you can implement the complex pricing logic very easily. The configuration and commerce are tightly coupled because of which chances of any errors are very less. It's integration with SFDC application is also flawless and proposal documents can be developed very easily. Now that Oracle is also coming up with lots of REST APIs for this product. It's integration with other application will be much more easier.

What do you dislike?

There should be some better way of handling actions using scripting within CPQ. Now that these actions can be invoked using REST APIs etc, there should be some ways to trigger them within CPQ automatically like BML etc.

What business problems are you solving with the product? What benefits have you realized?

It is being used to create Quotes/Proposals and to calculate the pricing for the retirement plans.

Oracle CPQ Cloud review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Easy to use and implement "

What do you like best?

The commerce part is very impressive. With the use of library functions/formulas almost any sort of complex requirements can be met. Document designer is also very impressive. Integration with other cloud applications such as Oracle sales cloud, Salesforce is easy.

What do you dislike?

In configuration there is no availability of OOTB action buttons. Also the dynamic dropdowns (single select picklist) do not really fit for practical use.

What business problems are you solving with the product? What benefits have you realized?

1. Complex pricing calculations

2. Complex approval hierarchy

3. Guided selling

4. Multiple file formats for proposals

5. Integration with CRM systems

6. Multi-level BOM handling

Oracle CPQ Cloud review by Jannat F.
Jannat F.
Validated Reviewer
Review Source

"Good app"

What do you like best?

The app allows me to work efficiently and saves me time and hassle. Things are made simple with the app

What do you dislike?

It can get a bit slow and sometimes I don't get the things I want in the app to work

What business problems are you solving with the product? What benefits have you realized?

I am able to save a lot of time. I have alot of resources available at my disposable now that can help me improve my business

Oracle CPQ Cloud review by Paul R.
Paul R.
Validated Reviewer
Review Source

"Excellent large-scale CPQ product"

What do you like best?

Can do multi-dimensional rating. We are an insurance company and routinely need to rate in 9 or more dimensions.

Integrates very well with Salesforce.

What do you dislike?

Not much. Could be a little easier to have have the business users (as opposed to IT) create the complicated rating structures.

Recommendations to others considering the product

Rating is complicated. We switched form a table-driven approach using legacy software (AS/400) to using a formula-based approach with Big Machines. This is the way to go.

What business problems are you solving with the product? What benefits have you realized?

We use it to rate our insurance products globally.

Oracle CPQ Cloud review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Oracle CPQ had provides the best CPQ tool that have seen including both flexability and ease of use."

What do you like best?

Oracle CPQ Cloud is easily configurable, it's very flexible to the needs of our business. The SalesForce integration is easy to work with. From the users standpoint it is great that it incorporates the ability to generate a proposal and/or contract without having to use a third party.

What do you dislike?

Our corporation is subject to Sarbanes Oxley and pat of the restrictions applied are that developers are not permitted to have access to modify production code or configuration. Additionally we have administrators that regularly need to check data table data for accuracy or to troubleshoot. There is no way in Oracle CPQ to give an administrator, or developer, that needs to troubleshoot, read only access to the configuration or scripting.

From a user standpoint the limitation on searching, views and reporting is an ongoing issue. Users are accustom to SalesForce.com where all fields are searchable and reportable and get frustrated that this is not the case in Oracle CPQ.

Recommendations to others considering the product

For any solution chosen ensure that there is not just buy in from business leadership but also ownership level involvement from from line business users. Commit to full documentation and simplification of process prior to any development work.

For Oracle CPQ in particular there are many ways to script and configure. Be sure to utilize the configuration options (workflow, validation, calculated fields) as much as possible and not over-script.

What business problems are you solving with the product? What benefits have you realized?

Our business has very complex pricing and discounting models and we have been able to offer these options to the sales people to facilitate additional sales.

Oracle CPQ Cloud review by Sara T.
Sara T.
Validated Reviewer
Review Source

"Works well for me!"

What do you like best?

I work in service renewals and I think Oracle (bigMachines) is great. It pulls all the information I need for my quoting purposes.

What do you dislike?

Sometimes the data isn't accurate, and takes a lot of workaround to get "cleaned up"

What business problems are you solving with the product? What benefits have you realized?

I am solving data integrity of our systems, and am realizing the benefits that it has with our customer base

Oracle CPQ Cloud review by Arun R.
Arun R.
Validated Reviewer
Review Source

"Oracle CPQ is a complete solution for Sales professionals "

What do you like best?

Oracle CPQ was selected among other top end CPQ products. The configuration of the product and customers was easy. The performance of the system was admirable and the ability to manage and configure price tiers was a differentiator.

What do you dislike?

Oracle CPQ screens are configurable to user preferences. A slicker interface with pre-built integration to SFDC would have been beneficial.

What business problems are you solving with the product? What benefits have you realized?

Improving ability to configure, price and quote. The proposal and contract management features are being leveraged

Oracle CPQ Cloud review by User in Information Services
User in Information Services
Validated Reviewer
Verified Current User
Review Source

"A configuration tool is a must"

What do you like best?

I love having a tool that that configures products and generates proposals

What do you dislike?

Requires too much "saving", and there are frequent bugs that can cause confusion/issues.

What business problems are you solving with the product? What benefits have you realized?

It minimizes the need to manually produce a proposal. Likewise, when the situation arises for a one-call-close, I can quickly (under 5 minutes) create a proposal and order agreement to be signed on my tablet.

Oracle CPQ Cloud review by Shayna L.
Shayna L.
Validated Reviewer
Review Source

"BigMachines Review "

What do you like best?

Configuration is pretty easy to admin. The tool can be highly customized to meet the needs of different businesses.

What do you dislike?

A lot of the customizations we have live deep in code and therefore are difficult to manage. Our implementation is already 7+ years old and therefore we are not able to easily take advantage of a lot of the updates made to the software.

What business problems are you solving with the product? What benefits have you realized?

We use BigMachines to generate quotes for our end customers. Our sales team is able to use the tool to create a variety of sales documents as part of the sales process. We also take advantage of the workflow rules to route quotes through to different teams for input and/or approval.

Oracle CPQ Cloud review by Patrick B.
Patrick B.
Validated Reviewer
Verified Current User
Review Source

"A support impression of Oracle CPQ Cloud (Big Machines)"

What do you like best?

At first, I thought the idea of supporting Oracle CPQ was going to be a daunting task but with the learn-as-you-go mentality that I've adhered to over 15 years of support experience, I picked up navigating Oracle CPQ with ease and understood its logic without issue. I appreciate how adaptable Oracle CPQ is to a dynamic business environment.

What do you dislike?

Previous versions of Document Generator can be cumbersome to utilize. I have had issues in the past where documents did not save properly because the Document Generator screen was not showing me the most current saved files causing me to redo document edits.

Recommendations to others considering the product

Consider the size of your organization and your overall product base when mulling over the decision to go with Oracle CPQ Cloud. Large organizations would find Oracle CPQ a great benefit to their operations.

What business problems are you solving with the product? What benefits have you realized?

We have been able to streamline our ability to produce quotes effectively across several business units. The time it takes a rep to configure a quote and receive a final approval has been greatly diminished with the use of Oracle CPQ, lending itself to better client satisfaction as an end result.

Oracle CPQ Cloud review by Robert M.
Robert M.
Validated Reviewer
Verified Current User
Review Source

"Efficent usage for proposal creation."

What do you like best?

I like how customizable the product is. You have the ability to adjust the product to meet multiple different needs and can be utilized almost any way you want.

What do you dislike?

The document generator is difficult to use. It is difficult to modify existing documents and the functionality is not well labeled.

Recommendations to others considering the product

Make sure to have a solid business outline regarding your needs for Oracle CPQ. It would be easy to deviate from your planned structure given how customizable the product is.

What business problems are you solving with the product? What benefits have you realized?

We have been able to combine multiple business units onto a single quote. We have been able to standardize the price quote configuration to be more consistent across business units. Oracle CPQ has allowed our company to develop quotes for clients in a quicker manner which leads to a shorter turn-around time to close deals. It has also allowed us to analyze our business processes to see where more efficiencies could be implemented.

Oracle CPQ Cloud review by Tim T.
Tim T.
Validated Reviewer
Verified Current User
Review Source

"A completely customizable Quoting system."

What do you like best?

CPQ Cloud gives us a completely customizable quoting system. It requires all Sales staff to provide accurate and consistent quotes to customers. The level of control is fantastic. We've added several approval triggers which require managers to approve quotes that don't meet requirements. Reports are also totally customizable.

What do you dislike?

Probably not the best system for small businesses due to the labor of setup on top of the cost of the system and licensees.

What business problems are you solving with the product? What benefits have you realized?

Solves the issues of providing our customers with accurate and consistent proposals.

Oracle CPQ Cloud review by Henar V.
Henar V.
Validated Reviewer
Review Source

"iracle CPQ Cloud"

What do you like best?

Allows us to utilize a product feed with features and variants,)

What do you dislike?

Significant setup time, cost, and maintenance. We have to use an implementation partner

What business problems are you solving with the product? What benefits have you realized?

being used across the entire organization to replace a home-grown custom solution for a wide variety of product lines that can be customized to extreme levels

Oracle CPQ Cloud review by Dave M.
Dave M.
Validated Reviewer
Verified Current User
Review Source

"Post Acquuisition still strong"

What do you like best?

Steady improvement of features after the Oracle acquisition. Doc engine, util to util functions, mobile UI. Many more good things on the roadmap.

What do you dislike?

i honestly cant come up with forty characters for this

Recommendations to others considering the product

Get your business engaged early so they can help envision the solution. OCPQ has many features and needs lots of visionary thought.

What business problems are you solving with the product? What benefits have you realized?

Software renewals and customer self service are big challenges, but we have solutions implemented in Oracle CPQ and have plans to make improvements that consume new features.

Oracle CPQ Cloud review by Julia K.
Julia K.
Validated Reviewer
Verified Current User
Review Source

"Oracle CPQ Cloud - Configure, Process, Quote - Review"

What do you like best?

Oracle CPQ Cloud is an extremely flexible and user-friendly environment, with outstanding integration capabilities.

What do you dislike?

One of the areas that needs improvement is the Document Engine. I cannot say that I dislike Document Engine, but it can definitely be improved in both the GUI and functionality.

Recommendations to others considering the product

Great Quoting tool, with integration capabilities. Easy to configure and use. Centralized Parts List with integration to the CRM system. Excellent adoption by the Sales Reps, because of quick, easy and error-free Quote creation.

What business problems are you solving with the product? What benefits have you realized?

We have implemented Guided Selling Process. We have standardized and centralized our SKUs (Products). We have eliminated using Excel Spreadsheet as the Quoting tool. We have implemented integration between our CRM system and Oracle CPQ Cloud. We have standardized our Approval process. We have improved the look and feel of the Client facing documents.

Oracle CPQ Cloud review by Administrator in Medical Devices
Administrator in Medical Devices
Validated Reviewer
Verified Current User
Review Source

"CPQ"

What do you like best?

Great Configuration capabilities for variety of Product Model rules and constraints. Cloud Based with a Software as a service model.

What do you dislike?

Does not provide much options for storage of documents and content in the application. Default user interface is not very intuitive.

Recommendations to others considering the product

Its a great product if configured with best practices. It is one of the best CPQ products out in the market.

What business problems are you solving with the product? What benefits have you realized?

It provides solutions to develop advanced product configuration complexities providing greater flexibility to build product models for varying customer needs.

Oracle CPQ Cloud review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Easy to use Configurator"

What do you like best?

Robust application with lot of support from the product vendor

What do you dislike?

Some of the commonly used functions require advanced development work

Recommendations to others considering the product

Initial design sessions of Product Modelling are very important, in case the design gets done incorrectly, the re-design is very time consuming and painful

What business problems are you solving with the product? What benefits have you realized?

1) Easier visibility to Quotes; 2) Integration with Order Management system; 3) Automated approval workflow

Oracle CPQ Cloud review by Jim B.
Jim B.
Validated Reviewer
Review Source

"Oracle CPQ Cloud Review"

What do you like best?

What I like best about the Oracle CPQ Cloud is that it scales a companies products accurately and timely so that making sales is efficient and easy when a customer orders.

What do you dislike?

What I dislike about the software is that it takes a little while to get used to it.

Recommendations to others considering the product

I recommend sales companies to consider purchasing this software.

What business problems are you solving with the product? What benefits have you realized?

We are trying to control our sales operations from customer to purchase.

Oracle CPQ Cloud review by David L.
David L.
Validated Reviewer
Review Source

"Oracle CPQ Cloud"

What do you like best?

The user interface makes configuring our products a pleasure. Our cusomers love it!

What do you dislike?

The initial setup for new configurations is a bit cumbersome, but it's worth it in the end.

What business problems are you solving with the product? What benefits have you realized?

We are simplifying the configuration of our products which are quite complex.

Oracle CPQ Cloud review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Oracle Big Machines "

What do you like best?

I like how quickly the program closes, and updates with changes while adding in Customer information.

What do you dislike?

When there are several people on the program at once, it can take a while to save any updates.

What business problems are you solving with the product? What benefits have you realized?

Customer relations.

Oracle CPQ Cloud review by User in Law Practice
User in Law Practice
Validated Reviewer
Review Source

"Oracle a Key to Our Companies Success"

What do you like best?

At We Are IU Blog Company, we post all of our posts on oracle and it is such a great tool to edit and hold all of our posts for the present or future.

What do you dislike?

I don't like the limited amount of tools that they give you.

What business problems are you solving with the product? What benefits have you realized?

We used to have a much longer editing process but with oracle that time has been cut in half. We now post articles that are faster and better.

Oracle CPQ Cloud review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Oracle CPQ Cloud"

What do you like best?

Incredibly powerful configuration rules engine

Offers flexibility to achieve almost any business need

Very well supported - Oracle is clearly investing in development of CPQ Cloud as updates to the system are regular and significant

What do you dislike?

Many people on the sales side of Oracle still aren't very aware of CPQ, and don't understand how it fits in the big picture.

CPQ Cloud is in serious need of a UI update

What business problems are you solving with the product? What benefits have you realized?

i have realized the benefits of CPQ and have tried to incorporate them

Oracle CPQ Cloud review by Dolores R.
Dolores R.
Validated Reviewer
Review Source

"Easy to use"

What do you like best?

Easy to use. We go through numerous sales every single day and it makes it really simple to train and use on registers

What do you dislike?

It's very slow. You'd assume that we'd have a better running system but we don't. It is really slow

What business problems are you solving with the product? What benefits have you realized?

Easy trainings

Oracle CPQ Cloud review by Administrator in Medical Devices
Administrator in Medical Devices
Validated Reviewer
Review Source

"Oracle CPQ Cloud integrates well with Salesforce.com"

What do you like best?

Integration with SFDC and seamless view to the users. Ease of use as they can launch the quote from their opportunities tab in SFDC.

What do you dislike?

Ease of setup not completely there but getting better.

What business problems are you solving with the product? What benefits have you realized?

Solving where users do not have to go out of SFDC to go to Oracle eBS and configure/quote. Also, the information we can share with the field that provides opportunities for the field to see more information than they can today. Makes this a lot easier to use through their current SFDC app.

Oracle CPQ Cloud review by Brigido Daniel N.
Brigido Daniel N.
Validated Reviewer
Review Source

"Excellent Software"

What do you like best?

The interface and infinity tools to work with, very organized and easy to learn. I like the reports formats as well.

What do you dislike?

Sometimes there is too many steps to complete a simple task

What business problems are you solving with the product? What benefits have you realized?

Better organization, time saver

Oracle CPQ Cloud review by User in Telecommunications
User in Telecommunications
Validated Reviewer
Review Source

"Oracle CPQ Cloud"

What do you like best?

I appreciate the fact that this program is very user friendly

What do you dislike?

After using this program for over 2 years now, I don't have anything that I dislike about it

Recommendations to others considering the product

I would highly recommend this product, if your looking for a user friendly and inexpensive program for employee's our yourself

What business problems are you solving with the product? What benefits have you realized?

Oracle CPQ Cloud overs the ease of being able to track out yearly reviews and input and manage our expenses

Oracle CPQ Cloud review by Chandra Sekhar M.
Chandra Sekhar M.
Validated Reviewer
Review Source

"It's cool with great analytical info to win deal"

What do you like best?

The analytics and view of the data

Integration to 3rd party

What do you dislike?

Crosssell, Upsell, Upgrades business process

Configurations with Service as component

Recommendations to others considering the product

More of a web tool and easy to use with real time analytics data

What business problems are you solving with the product? What benefits have you realized?

Winning more deals and realtime information for DealDesk and Reps

Oracle CPQ Cloud review by Riana M.
Riana M.
Validated Reviewer
Review Source

"Wonderful Experience"

What do you like best?

The quickness and reliability of the software

What do you dislike?

Not too much needs to be changed the software did its job to me

What business problems are you solving with the product? What benefits have you realized?

Problems that have been solved is the ability to process work quicker with a more reliable software program

Oracle CPQ Cloud review by Caroline A.
Caroline A.
Validated Reviewer
Review Source

"It’s great but software updates"

What do you like best?

It was easy to understand to get the job done!

What do you dislike?

When updating the software if not having the correct equipments the system won’t work with the software

What business problems are you solving with the product? What benefits have you realized?

Shut downs

Oracle CPQ Cloud review by Executive Sponsor in Medical Devices
Executive Sponsor in Medical Devices
Validated Reviewer
Review Source

"Oracle CPQ makes a great replacement for Oracle Configurator"

What do you like best?

The UI is intuitive and can be customized to your needs. Most of the logic can be handled via a simple data table, you also have standard integration into Salesforce, allowing your SFDC users to create opportunities and quote them.

What do you dislike?

Oracle still needs to improve the available interface for Oracle EBS (my understanding is this is coming soon in the next release).

Recommendations to others considering the product

yes

What business problems are you solving with the product? What benefits have you realized?

The ability for our sales team to configure and price accurately in the field via SFDC.

Oracle CPQ Cloud review by Abhijit P.
Abhijit P.
Validated Reviewer
Review Source

"director"

What do you like best?

performance of the product and integration with other products and suits

What do you dislike?

price is expensive and should be flexible . API cost is separtae which may increase the price

Recommendations to others considering the product

leader in space

What business problems are you solving with the product? What benefits have you realized?

migration from on prem to cloud is currently under way.

Oracle CPQ Cloud review by Naga Praveen Kumar V.
Naga Praveen Kumar V.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Comprehensive, Robust and best CPQ product"

What do you like best?

Config options, Guided Selling options, Complex pricing models based on geographies, customer attributes,

What do you dislike?

No support for code version control, limited reporting capabilities

What business problems are you solving with the product? What benefits have you realized?

Inventory based pricing models, dynamic pricing.

Oracle CPQ Cloud review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"A little slow but very user friendly"

What do you like best?

I like that it was easy to pick up as a first time user

What do you dislike?

sometimes the system is slow and times out.

What business problems are you solving with the product? What benefits have you realized?

I like that you can calculate discounts easily.

Oracle CPQ Cloud review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"BIg Machines"

What do you like best?

Effectively helps to quote out projects internally

What do you dislike?

User face is dated, would like to see a more modern feel

Recommendations to others considering the product

It's useful for it's purpose, but the interface seems outdated

What business problems are you solving with the product? What benefits have you realized?

Scoping out solutions for clients, helps create an internal dialogue to facilitate being client advocates as well as hitting target margins

Oracle CPQ Cloud review by Brady T.
Brady T.
Validated Reviewer
Review Source

"Big quotes need Big Machines"

What do you like best?

Ability to manage complex configurations with multiple variables.

What do you dislike?

Training required to be comfortable using the system for casual users.

Recommendations to others considering the product

Hire help for setup and training. Don’t assume it’s self-taught.

What business problems are you solving with the product? What benefits have you realized?

Speed and accuracy of quoting process.

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* We monitor all Oracle CPQ Cloud (BigMachines) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.