Oracle CPQ Cloud (BigMachines)

Oracle CPQ Cloud (BigMachines)

(84)
3.8 out of 5 stars

Oracle CPQ Cloud (Configure, Price, and Quote) helps you sell faster, easier, and with greater accuracy—from anywhere.

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Showing 84 Oracle CPQ Cloud reviews
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Oracle CPQ Cloud review by <span>Vishal B.</span>
Vishal B.
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Verified Current User
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Verified Current User
What do you like best?

Oracle CPQ is the best CPQ software that I can think of today when we consider having a solution which integrates not just with Oracle CRM but with any CRM and back end ERP tools.

- I like the way Oracle has provided its own scripting language to further extend the platform to do things which are generally not possible with point and click.

- User Interface - fully customizable user interface

- Document Engine - The use of templates and a powerful doc generation capability makes Oracle CPQ easy to implement for customers who have complex Doc Gen requirements

What do you dislike?

- Need ability to have Models within models.

- Need ability to have a flexible array structure - Resizable columns, header colors should be different, collapsible.

- Object Oriented approach - CPQ does not take a object oriented approach like all leading software in the industry making it difficult to administer as the table structure is pretty flat.

Recommendations to others considering the product

Perform a good feasibility study of if this tool fits your requirements.

What business problems are you solving with the product? What benefits have you realized?

I have implemented Oracle CPQ for multiple clients facing multiple business problems.

1. Acquisition growth - Built a flexible CPQ tool with product hierarchy aligned to allow future acquisition growth. Oracle CPQ's product hierarchy allows this.

2 Geographical harmonization - Build a CPQ tool which is more of less standard across the globe. Issues with some clients were locally grown CPQ/ excel tools which did not follow a standardized approach.

3. Reporting - Some clients lacked reporting capabilities around the quoting process. CPQ provides more in depth reporting capabilities allowing leadership get a closer look at the quoting process.

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Oracle CPQ Cloud review by <span>Paul S.</span>
Paul S.
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Verified Current User
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Success with CPQ

Reviewed On
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What do you like best?

CPQ has enabled us to create a cloud based product configurator for our customers to use. Customers can come to our site, configure products get instant pricing, get product specifications and customized drawings, and approve quotes (which will become orders). This is a recent implementation but with expert help from the Oracle consultants we have successfully launched it and look forward to the benefits of our company being easier to do business with.

What do you dislike?

The system, implementation and ongoing consulting is a bit pricey. We are slowly absorbing the technical aspects to allow us to make our own modifications without the need for consulting.

Recommendations to others considering the product

The system is capable of doing everything that we could want. Implementation consultants are very knowledgeable and picked up our business very quickly to be able to help implement.

What business problems are you solving with the product? What benefits have you realized?

Make the company easier to do business with. We expect enhanced sales.

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What CPQ solution do you use?

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Oracle CPQ Cloud review by <span>Srikanth V.</span>
Srikanth V.
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Turns legacy systems to legendary

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What do you like best?

It has a robust architecture to support any business vertical and provides flexibility to integrate with and external system seamlessly through web services and REST APIs.

What do you dislike?

CPQ adoption always requires consulting, understanding the product and implementing in house is far from reality.

Recommendations to others considering the product

Great tool to adopt, but it requires right architect who can solution it as per your needs. It is very important that the consultant understands your business and solution the requirements aptly in CPQ. There have been many customers who ended up wrong implementations, though the product is excellent.

What business problems are you solving with the product? What benefits have you realized?

For one of the customers I did the entire end to end implementation and production deployment. Their typical fastest sale used to be 28 days, after CPQ deployment the fastest sale from lead to order shipment was 20 hours.

It solved many of the pricing and sales work flow issues.

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Oracle CPQ Cloud review by <span>Francis B.</span>
Francis B.
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Verified Current User
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Verified Current User
What do you like best?

The flexibility of the program! We realized we could run our business "right out of the box", but as we expanded we had the flexibility to modify the program with little effort. We tell our sales teams "Think outside the box, don't think about how we do it now, think about how you imagine it would work in the perfect world". By pushing this concept on our Sales teams we have been able to grow our business and provide our users with the tools they need to succeed. The Mission Statement of our Team is "Helping you work smarter, not harder!"

What do you dislike?

There are only two things we don't like about the program: Reporting Manager and the archaic Text Editors. The Reporting Manager section of BigMachines (CPQ) is clumsy and does not provide us all the tools we need to dig into our reports. The charts, options, and flexibility are just not there yet. We make it work, and the information we can report on is a step above anything we had.............but for such a powerful program this area needs some serious work.

The second dislike is the text editors. We live in 2016 and people are used to the ability to modify their verbiage like they do in outlook or MS Word. The text editors, that people use daily, are like using the primitive text editors that come standard on any computer. We would love the ability to have the same function and feel as MS Word.

Recommendations to others considering the product

The product is amazing and has become the go-to tool for our sales teams domestically. The only down side, and really the only downside at the moment, is the ho-hum Reporting Manager. As a CPQ Program Manager I live inside the program and I wish the reports I generate daily where more detailed, and with more options.

What business problems are you solving with the product? What benefits have you realized?

We are tying in all our departments (i.e. Sales, Projects, Engineering, etc., etc) into one system. Though we all share a common CRM program, the ability to use a common sales tool is very beneficial to our growth. in addition to all our departments, we also have the ability to tie in all our outside sales representatives as well...........which at the end of the day is a game changer. So far we have rolled this program out domestically with great success, and we are now in the process of rolling it out internationally..............which has its bumps in the road.

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Oracle CPQ Cloud review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Review Source

Oracle CPQ- Big Machine

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What do you like best?

Oracle CPQ is very flexible and has great features that were lacking in Oracle EBS. UI is very intuitive even for the novice user. I also like the way Oracle has also provided options to use script for scenarios that are not our of the box and can be used for processes that are specific to Capital equipment businesses. Our end users love the product since it reduced the reliance on IT and made them self-sufficient.

What do you dislike?

Integration with backend ERP, and frontend CRM tools like Salesforce still needs some refinement. I would also like to see a better ABO feature to integrate and produce quotes for Service Contract renewals from current Asset/Install Base.

What business problems are you solving with the product? What benefits have you realized?

Streamlined Sales process, and offered flexibility to accomodate most of the business scenarios out of the box. It is much more flexible and configurable as compared to previous generation of Oracle EBS product line (e.g. HTML Quoting, Advanced Pricing, and Configurator).

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Oracle CPQ Cloud review by <span>Lori P.</span>
Lori P.
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Verified Current User
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I Love Working on Big Machines

Updated On
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Verified Current User
What do you like best?

Big Machines is dedicated to investing in all resource areas of the company in order to continue to improve ease of admin, customer support, software development, and hosting functionality.

What do you dislike?

Some of the rapid developments for out of the box admin leads to legacy customizations not always functioning as expected. Lower levels of customer support often need to escalate cases involving legacy functionality to higher levels.

Recommendations to others considering the product

A great tool for configuring, quoting, and turning quotes to orders for standardized products. Integration with some MRP systems require IT expertise. Admins need the knowledge of products and the flexibility to be willing to learn some programming. It is sometimes necessary to review customer support solution carefully when a case is resolved because their solution does not always solve the entire problem. Oracle is committed to continuous improvement of the tool and its customer support team.

What business problems are you solving with the product? What benefits have you realized?

Homogenizer Product Selector and Configurator utilizing array attributes. Commerce process that restricts customer shipping options based upon customer ID and ship to ID. Special Discount Approval Process.

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