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Oracle Field Service Cloud

(72 reviews)

TOA Technologies' field service management solutions use patented predictive technology to help organizations reduce costs and improve customer service.

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What is Oracle Field Service Cloud?

Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion.

As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate. From booking the activity, to performing the service, emergency work or scheduled maintenance, to sending an invoice or otherwise closing the entire sequence, OFSC connects all these activities using patented technologies.

Oracle Field Service Cloud includes the following modules:
Forecasting, Capacity Management, Routing, Core Manage, Mobility, Smart Location, Field Collaboration, and Customer Communication and can be integrated to any CRM, ERP system in the cloud or on-premise. It is device agnostic, offering the greatest flexibility and an intuitive ease of use.

Oracle Field Service Cloud was built on an acquisition of TOA Technologies in 2014.

Oracle Field Service Cloud Details Provided by: Chris C.

Oracle Field Service Cloud Details Provided by: Chris Cha

Languages Supported
Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hindi, Hungarian, Italian, Japanese, Korean, Modern Greek (1453-), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish

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About Oracle Field Service Cloud

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.
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Redwood Shores, CA
+1 (650) 506-7000
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