Oracle Field Service Cloud

(22)
4.2 out of 5 stars

TOA Technologies' field service management solutions use patented predictive technology to help organizations reduce costs and improve customer service.

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Oracle Field Service Cloud Features

Before the Job
Calendar

Uses the calendar tool to determine field workers who are free for the job.

89%
(Based on 11 reviews)
Dispatch

Notifies field service workers of their upcoming assignments.

87%
(Based on 9 reviews)
Privacy

Allows users to see tasks according to permissions and roles.

86%
(Based on 10 reviews)
Booking

Allows clients to book jobs through the desktop page or within the app.

87%
(Based on 9 reviews)
On the Job
Location

Tracks employee location to ensure timeliness.

88%
(Based on 11 reviews)
Employee Communication

Enables communication within the app from manager to field service employee.

88%
(Based on 12 reviews)
Behavior Monitoring

Monitors behavior in the field.

86%
(Based on 11 reviews)
Client Notifications

Notifies clients, should any delays or mishaps occur.

81%
(Based on 11 reviews)
After the Job
Reports

Creates reports that reflect field performance either as a team or individually, to review productivity.

87%
(Based on 13 reviews)
Analytics

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

90%
(Based on 11 reviews)
Invoicing

Sends invoices through the software and allows clients to pay on the spot.

91%
(Based on 12 reviews)
CRM Integrations

Integrates with CRM software to monitor all aspects of the customer relationship.

88%
(Based on 9 reviews)