Want to see who topped the 2019 Best Software Awards?

Oracle Field Service Cloud

4.0
(72 reviews)

TOA Technologies' field service management solutions use patented predictive technology to help organizations reduce costs and improve customer service.

Work for Oracle Field Service Cloud?

Learning about Oracle Field Service Cloud?

We can help you find the solution that fits you best.

Oracle Field Service Cloud Features

Before the Job

Calendar

Uses the calendar tool to determine field workers who are free for the job.

84%
(Based on 36 reviews)

Dispatch

Notifies field service workers of their upcoming assignments.

85%
(Based on 33 reviews)

Privacy

Allows users to see tasks according to permissions and roles.

90%
(Based on 38 reviews)

Booking

Allows clients to book jobs through the desktop page or within the app.

81%
(Based on 32 reviews)

On the Job

Location

Tracks employee location to ensure timeliness.

88%
(Based on 42 reviews)

Employee Communication

Enables communication within the app from manager to field service employee.

89%
(Based on 42 reviews)

Behavior Monitoring

Monitors behavior in the field.

81%
(Based on 36 reviews)

Client Notifications

Notifies clients, should any delays or mishaps occur.

82%
(Based on 38 reviews)

After the Job

Reports

Creates reports that reflect field performance either as a team or individually, to review productivity.

83%
(Based on 44 reviews)

Analytics

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

86%
(Based on 41 reviews)

Invoicing

Sends invoices through the software and allows clients to pay on the spot.

90%
(Based on 33 reviews)

CRM Integrations

Integrates with CRM software to monitor all aspects of the customer relationship.

88%
(Based on 27 reviews)