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Oracle Field Service Cloud

4.1
(56)

TOA Technologies' field service management solutions use patented predictive technology to help organizations reduce costs and improve customer service.

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Oracle Field Service Cloud Features

Before the Job

Calendar

Uses the calendar tool to determine field workers who are free for the job.

88%
(Based on 31 reviews)

Dispatch

Notifies field service workers of their upcoming assignments.

86%
(Based on 27 reviews)

Privacy

Allows users to see tasks according to permissions and roles.

90%
(Based on 31 reviews)

Booking

Allows clients to book jobs through the desktop page or within the app.

84%
(Based on 26 reviews)

On the Job

Location

Tracks employee location to ensure timeliness.

90%
(Based on 35 reviews)

Employee Communication

Enables communication within the app from manager to field service employee.

90%
(Based on 36 reviews)

Behavior Monitoring

Monitors behavior in the field.

85%
(Based on 32 reviews)

Client Notifications

Notifies clients, should any delays or mishaps occur.

83%
(Based on 32 reviews)

After the Job

Reports

Creates reports that reflect field performance either as a team or individually, to review productivity.

87%
(Based on 33 reviews)

Analytics

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

90%
(Based on 32 reviews)

Invoicing

Sends invoices through the software and allows clients to pay on the spot.

93%
(Based on 28 reviews)

CRM Integrations

Integrates with CRM software to monitor all aspects of the customer relationship.

91%
(Based on 23 reviews)