Oracle Hospitality OPERA Sales and Catering

(10)
4.0 out of 5 stars

Oracle Hospitality OPERA Sales and Catering is a full-featured customer- and event- management application that seamlessly integrates with Oracle Hospitality OPERA Property to maximize group sales and streamline execution of meetings and events.

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Oracle Hospitality OPERA Sales and Catering Reviews

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Showing 10 Oracle Hospitality OPERA Sales and Catering reviews
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Oracle Hospitality OPERA Sales and Catering review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Oracle Hospitality Review"

What do you like best?

The platform covered every essential area needed in order to run an effective event. We would use the platform for a wide variety of reasons- including check ins and check outs and the front desk, modifying room reservations, accomodating special requests and communicating with different departments within the hotel. It allowed us to effective manage our reservations and ensure a great guest experience for our customers when checking in and out.

What do you dislike?

Although it has a lot of great qualities, I think that the platform could be easier to use - more intuitive interface could be nice. There's definitely a lot of elements to the platform but it could be updated. The interface was older and took awhile for new hires to learn it all.

Recommendations to others considering the product

Learn all of the short cuts and best practices for the product. will make it easier to use

What business problems are you solving with the product? What benefits have you realized?

I studied event planning while i went to school, I worked at a high end resort on the central coast at the front desk and in events - we used this software to organize and effectively run catered events for clients as well as manage all of our hotel reservations.

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Oracle Hospitality OPERA Sales and Catering review by User in Hospitality
User in Hospitality
Validated Reviewer
Verified Current User
Review Source

"Great for what it does"

What do you like best?

OPERA is a great system to use in the hospitality industry, it seamlessly links all departments of the hotel. For every action you want to do in OPERA there's 3-4 different methods of getting there, which I love.

What do you dislike?

OPERA freezes a. lot. when. printing. Since OPERA uses Java to connect to Adobe to print, it times out in the transfer of files and you have to completely restart your session in order to print - very annoying!

What business problems are you solving with the product? What benefits have you realized?

OPERA allows us to easily see what venues are booked by the various departments in the hotel, which has greatly decreased our instances of double bookings.

What Catering solution do you use?

Thanks for letting us know!
Oracle Hospitality OPERA Sales and Catering review by Randy G.
Randy G.
Validated Reviewer
Review Source

"Opera Sings to the crowd"

What do you like best?

The ability to integrate with other systems

What do you dislike?

at times, the integration, OXI, does not always keep everything in sync.

Recommendations to others considering the product

Opera Sales & Catering provides multi-language support. In addition, this can be integrated with Opera PMS as well as external reporting tools in order to improve global reporting.

What business problems are you solving with the product? What benefits have you realized?

We are focusing on a single source for reporting while allowing individual properties choose the Sales and Catering system they prefer to use due to specific language requirements.

Oracle Hospitality OPERA Sales and Catering review by Angela S.
Angela S.
Validated Reviewer
Verified Current User
Review Source

"Oracle Hospitality SALES REVIEW"

What do you like best?

The interactions with the guests and how the respond to the programs

What do you dislike?

More food options should be available.Detailed

Recommendations to others considering the product

Group joins better team information

What business problems are you solving with the product? What benefits have you realized?

Seasonal sales are up with seasonal promotions

Oracle Hospitality OPERA Sales and Catering review by Fredrick-Anthony G.
Fredrick-Anthony G.
Validated Reviewer
Review Source

"efficient systeme but look old"

What do you like best?

very efficient, and performant, quick to find all the info abour our guest, do the chek in chek out, like the big logo on the top of the window

What do you dislike?

sometime slow, the look of the software

Recommendations to others considering the product

good system easy ti use and understrand,

What business problems are you solving with the product? What benefits have you realized?

chek in and chek out of guest, guest billing

Oracle Hospitality OPERA Sales and Catering review by Kyla W.
Kyla W.
Validated Reviewer
Review Source

"An everyday tool."

What do you like best?

I like how you can find rooms and reports in one space.

What do you dislike?

How long it takes to become efficient at the system

Recommendations to others considering the product

Takes a bit to get used to but once you know all the shortcuts, It is an amazing tool.

What business problems are you solving with the product? What benefits have you realized?

Sales and catering is doing good, we did an update so figuring out the changes is whats difficult.

Oracle Hospitality OPERA Sales and Catering review by User in Hospitality
User in Hospitality
Validated Reviewer
Review Source

"Gets the job done."

What do you like best?

The majority of the time when it’s working it’s fantastic and does everything it’s supposed to do.

What do you dislike?

It lags sometimes and runs very slowly if not shutting down all together.

Recommendations to others considering the product

This a very helpful and insightful tool

What business problems are you solving with the product? What benefits have you realized?

Keeps sales and function organized. A lot easier than writing everything down.

Oracle Hospitality OPERA Sales and Catering review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Review Source

"Was very nice and sweet"

What do you like best?

Being with out going people that are smart and know there job title

What do you dislike?

The dentist and insurance they need a better company

Recommendations to others considering the product

They really good to work with

What business problems are you solving with the product? What benefits have you realized?

Helping people get there stuff payed

Oracle Hospitality OPERA Sales and Catering review by Administrator in Hospitality
Administrator in Hospitality
Validated Reviewer
Review Source

"Nice integration, but lacks vital features"

What do you like best?

Integration in to Opera, makes data entry with groups much easier

What do you dislike?

Difficulty with searching. Takes a while to find an event you know you want.

What business problems are you solving with the product? What benefits have you realized?

Manages all of our banquet and event orders

Oracle Hospitality OPERA Sales and Catering review by User in Hospitality
User in Hospitality
Validated Reviewer
Review Source

"Good "

What do you like best?

Effective and easy to understand set up of program

What do you dislike?

sometimes it can be confusing navigating through the system

What business problems are you solving with the product? What benefits have you realized?

Benefits-it is easier to keep everything organized in an efficient manner.

Kate from G2 Crowd

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