Oracle inQuira

(1)
5.0 out of 5 stars

By enabling searches across a wide variety of sources, Oracle's InQuira knowledge management products offer simple and convenient ways for users to access knowledge that was once hidden in the myriad systems, applications, and databases used to store ente

Work for Oracle inQuira?
Freshdesk customer self service  leader  2x

Learning about Oracle inQuira?

We can help you find the solution that fits you best.

Oracle inQuira Reviews

Write a Review
Filter Reviews
Filter Reviews
Ratings
Company Size
User Role
User Industry
Showing 1 Oracle inQuira review
LinkedIn Connections
Oracle inQuira review by <span>Melissa B.</span>
Melissa B.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Best CRM solution with advanced features

What do you like best?

I like that the system provides support in many ways. The self service support has been a huge help. The best feature in my opinion is the capabilities of the system to pull in the data so we are not repeatedly asking the same things.

What do you dislike?

This is a very expensive system to own and it is very complex. I wish there was a way to make it a little easier.

Recommendations to others considering the product

I would recommend researching all the benefits as well as cons before making the final decision. It is very expensive but it has proven to be worth it.

What business problems are you solving with the product? What benefits have you realized?

it appears that the roadmaps are not fully operational. I have found ways to work around this but it takes time to do it. This is a huge benefit to our customers so we have been dealing with the bumps in the road.

Sign in to G2 Crowd to see what your connections have to say about Oracle inQuira
Headshots

What Customer Self-Service solution do you use?

Thanks for letting us know!
Kate avatar
Kate from G2 Crowd

Learning about Oracle inQuira?

I can help.
* We monitor all Oracle inQuira reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.