Support from the professional enablement/services team. Out-of-the-box functionality.
What do you dislike?
Some quirkiness in connecting to social networks.
Recommendations to others considering the product
Excellent out-of-the box capabilities for supporting Social (Facebook, Instagram, Twitter, LinkedIn) both organic and advertising accounts. Good capabilities for Adwords, etc.. May not meet the needs of a sophisticated Research BA (i.e., limitations on number of dimensions able to visualize at any given time).
Pricing model may not work well for firms with 10+ accounts on each social network (per feed model used by OL starts to add up quickly).
What business problems are you solving with the product? What benefits have you realized?
Having Business Analysts analyze and having someone else (OL) dealing with connections, data extraction, ETL/storage.
* We monitor all Origami Logic Platform reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.