OroCRM

(3)
4.8 out of 5 stars

The open-source CRM

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OroCRM review by sravanthi T.
sravanthi T.
Validated Reviewer
Verified Current User
Review Source

"Very good CRM tool. Easy to use, data is invaluable"

What do you like best?

The amount of data accessible and the many ways of filtering it. Very easy to use.Segmenting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.

What do you dislike?

Dashboards should be more customizable. Sometimes data is hard to find.menting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.

Recommendations to others considering the product

Segmenting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.

What business problems are you solving with the product? What benefits have you realized?

Segmenting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.Segmenting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.The amount of data accessible and the many ways of filtering it.

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OroCRM review by Thibault V.
Thibault V.
Validated Reviewer
Verified Current User
Review Source

"Best CRM to connect with OroCommerce or Magento"

What do you like best?

The flexibility and connectability with third-party solutions.

Customer Management and the very precise workflow.

What do you dislike?

The UI can be improve (like on PIM Akeneo for example).

Recommendations to others considering the product

Do design workshops and involve the entire company around the project.

What business problems are you solving with the product? What benefits have you realized?

Manage all customer between the real stores, the website and social networks.

In order to develop a cross channel tracking.

What CRM solution do you use?

Thanks for letting us know!
OroCRM review by User in Retail
User in Retail
Validated Reviewer
Verified Current User
Review Source

"Very good CRM tool. Easy to use, data is invaluable"

What do you like best?

The amount of data accessible and the many ways of filtering it. Very easy to use.

What do you dislike?

Dashboards should be more customizable. Sometimes data is hard to find.

What business problems are you solving with the product? What benefits have you realized?

Segmenting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.

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