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(23 reviews)

osTicket is an open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

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osTicket Pricing

osTicket pricing & plans
Self Hosted OSTicket Support Ticket System
  • Web and database server
  • Install and set up required
  • Community supported
  • Email Integration: Additional set up required
  • SSL Encryption: Additional set up required
Cloud Hosted SupportSystem
  • Installation & set up is On demand, ready immediately
  • Email and phone support
  • Free walk-through session
  • Email Integration: Supported out of the box
  • SSL Encryption is included
  • Managed Upgrades & Maintenance is included
Pricing information for osTicket is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase osTicket must be conducted with the vendor.
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User-Reported Pricing Data

Perceived Cost

Based on 4,981 reviews across 33 products

Reviewers rank osTicket in the 0th percentile for cost in the Help Desk category
Customer Discount

Based on 5 reviews

Kate from G2 Crowd

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