What do you like best?
I have the flexibility in taking my laptop anywhere, especially on the road where I may not have internet connection. Typically I used various softwares or systems in which I could complete work and save to a file. But then I would unfortunately have to connect with the server and transfer the files into another system. However, when I because to use Outlook OST viewer, I could work on the files in the system and then once I have connected my files can be shared. I have never had a problem with losing my work with this system like I have with others.
What do you dislike?
Once connected, sometimes I have to double check to ensure everything has synced as it doesn't always automatically. I wish there was something that alerted me when I connected to the internet to let me know that the sync has taken place. Perhaps even an email to let me know that the files have synced.
Recommendations to others considering the product
Consider using this software if many of your employees are on the road often.
What business problems are you solving with the product? What benefits have you realized?
Occasionally when traveling I would have to work in a different system. I am able to now work in the same system and I don't have to do double the work and transfer everything later from the original system such as microsoft office to dropbox. There is much more flexibility in using Outlook OST viewer. My colleagues also seem to be satisfied with its use as well.